The pools are so cold at one point there was not a single person in the huge pool even though every single lounge chair was taken for hours on an 86 degree day. It is the only negative about this otherwise beautiful complex. Why Hilton would do this is beyond me. At least 20 people an hour complain to the lifeguard or waitress so it is not as if they do not know it is an issue. There are 5 pools and they are all cold. The hot tubs are standing room only with moms and kids desperate to ward off hypothermia for their bored kids. Ok rant over about the unusable pools.
Now the good stuff. The hotel is beautiful. The pools look well cared for and beautiful. The beach is right there and has perfect swimming areas with shallow waters and very little undertow. The lagoon is full of excitement and shallow enough for little ones. Our room was much bigger than I thought it would be and we had a "resort view" bottom tier room. The view was great anyway! The refrigerator was great in the room. Housekeeping was excellent and our room was spotless everyday. All the employees were wonderful. The bars were great and we did not see a single unhappy employee in a weeks visit! Amazing!
I love it here yet I will probably choose another hotel in the future because I love to sit by the pool all day and drink cocktails and eat too much on vacation and it is impossible here because of the cold pools. What a silly reason to lose a customer.
Traveller from Seattle
With lush gardens, ponds, and waterfalls, this 22-acre Honolulu destination resort is fronted by several acres of Waikiki …More
The staff are amazing!!
Noel on the front desk wa a wonderful very helpful and happy!!!
The valet guys were great !! Charles was lovely and helpful
Song the manager was so nice and helpful.
Kayla in the Italian restaurant was brilliant
Overall they made my big birthday a wonderful experience the hotel is in need of some renovation but the staff makeup for it!!
Thank you to the whole team ❤😀😀
Traveller from oahu koolina
The Kahala Hotel & Resort is located on a secluded crescent beach in the exclusive Kahala area of Honolulu, only 4 miles from …More
"Beautiful resort on an even more beautiful beach."
Gorgeous resort. Clean. Helpful staff. Food could be better but there are lots of better priced and higher quality food within walking distance nearby. Staff standouts would be Erika and Emily of the management staff who went out of their way to make my stay perfect.
Traveller from Wisconsin
Set on a white sand West Maui beach, this oceanfront Ka'anapali resort is adjacent to Whalers Village, within .5 miles (.80 …More
"Scenic location on lava shelf with amazing views"
Older hotel that has been totally updated with 2 huge gorgeous pools, hot tubs, waterfalls & giant slide. Sheraton includes many acres of gardens, walkways along the ocean, gorgeous sunset views and even a beautiful little chapel on the grounds. The rooms are spacious with lanais, premium bedding and the hotel offers everything you could possibly need from shops to restaurants to activities. There is a huge lighted viewing platform to watch the giant mantas for free and the views from the open lobby to Keahou Bay are spectacular. You are away from the crowds around Kona and the value is unmatched. We have stayed here repeatedly and will return!
Traveller from DeSoto, Kansas
Sheraton Kona Resort & Spa at Keauhou Bay is located near an active volcano, snow capped mountains, and marine activities …More
We wanted to get away from hussle and bussle of city life and slept very well in the evenings from the sound of the ocean and no neighboring rooms with drunk people causing unnecessary late evening/early morning commotion. We liked the walk paths around the hotel
This 7-story Waikoloa beachfront hotel located on an island is adjacent to two golf courses and within a 5-minute drive of …More