Great hotel, but carpet in room could use reno. Two minor bids - ceramic bathroom floor unbelievably cold; suspect the cold air gets in under the floor. Also, had forgotten deodorant, and card in room said I could ask for and get a small one sent up for free; so, I called, and was promised one; after more than 90 minutes waiting, I could no longer wait, and so had to leave; when I got back, nothing. So, I called again; still a really long time, so had to leave again; this time was waiting for me in the bathroom, in a very nice "delivered" bag; nice service, but way too long, and not good it got dropped the first time.
Traveller from Halifax, Nova Scotia
This 18-story Hyatt Regency is a short drive from famous Washington D.C. destinations such as the Lincoln Memorial …More
"Very nice place, just a couple of things to change"
I was pleasantly impress with the staff as soon as interacted with them. They were quick to greet, help and even problem solve a small issue wit my reservation. The hotel is situated in exactly where you want it to be. Now for the bad. To start we found dust on the lamps and the carpets needed a cleaning as it was evident when my son got athletes feet from walking on them. Not sure if it was just our bad luck. Also, the hotel charges for microwaves and mini fridges. Is it me or doesn't two star motels equip their rooms with these essentials without charge? Overall, I was happy and willing to give it another stay.
Traveller from New York, NY
This Virginia Beach hotel is on the beach, next to Neptune’s Park and across the street from the Shoppes at 31 Ocean. The …More
The room was great except there was a strong smell from the bathroom. They sent someone to try and clean it but it still smelled so we had to keep the door shut. Other than that the room was nice. But that room needs to be thoroughly cleaned before being booked.
Located in Virginia Beach, this beachfront hotel is on the boardwalk, 0 mi (0 km) from Neptune Statue, and 3 mi (4.8 km) from …More