Overall the hotel was nice, staff was great, we did not receive the room we asked for and was told that it was because we booked Expedia. All guest should get the same treatment no matter where they booked. We booked and paid for a king that's what we should of gotten. And the cleaning crew didn't check the wet bar. Guest before us left a half full bottle of wine in the refrigerator. That's unexceptable due to if we hadn't of noticed it would we of gotten charge $12 for a mini bottle? Hmmmmm and it's a bit unsanitary in my eyes makes me wonder what else they skipped over. When we called to inform them they neglected to replace it with a fresh bottle for us to drink.
If you aren't weirded out by the small things and it's a great experience!!!
This Westin is in downtown Memphis, across from FedEx Forum and the Gibson Guitar Factory; legendary Beale Street, with its …More