People were nice, room was _spotless_, fantastic location, but the menu was sparse and, even with that, some items were not available. Wanting a late supper, I ended up ordering salmon with fried okra. The okra arrived not fried, but was perfectly cooked- excellent (if you love okra!). The salmon tasted like it had been in the freezer a long time. For the price point, I expect perfect everything. It's too bad because I love room service, especially for breakfast, but I am not going to plan on that for my next stay. I will be staying there again very soon and I plan to bring my own breakfast/lunch food and eat dinner at the many excellent local restaurants.
Located in Downtown Asheville, this hotel is 0.1 mi (0.2 km) from Basilica of Saint Lawrence and 2.7 mi (4.3 km) from …More
"A lovely property and facilities. Felt unwelcome."
It is a wonderful business meeting local. But my husband and I were traveling on our own and it wasn't very cozy for a single couple. Unfortunately our miserable check in experience colored the rest of the trip. We arrived late evening and there was no one ahead of us waiting to check in. We waited for several minutes at the counter while Margaret, the clerk on duty, was on the phone. She made no sign of acknowledgment-- nod, smile, gesture of some sort, that she would take care of us as soon as she was free. She completely ignored us- wouldn't even make eye contact. After she finally got to us and gave us keys and room information she pointed out the location of the elevator with a comment about it often not working. When we got there it was not working so I went back to the desk to ask for information about an alternative - elevator or stairs. She was again on the phone and totally ignored me again. Not having much choice
I waited for several minutes with no sign of acknowledgment that I was even standing there. Finally my husband found another hotel employee and asked for help. She acted like she never saw me standing but that was not possible since there was no obstruction between us. We felt very unwelcome.
This family-friendly Asheville resort is located in the mountains, within a 15-minute walk of Grovewood Gallery and Grove …More