Nice hotel, but shuttle service is very undependable and tardy. Drivers don't apologize for their tardiness, and hotel staff doesn't either. When you advertise that you are very close to the Metro stop (which is true) and tell your guest that you will pick them up in 10 minutes, arriving in 40 minutes without explanation is unacceptable. In addition, when you have scheduled departure times from hotel, you should not leave 15 minutes later than your scheduled departure time. Very disappointing!
Traveller from Texas
Metro Points Hotel-Washington North is 0.75 miles from the New Carrollton Metro and Amtrak station, whisking visitors to …More
i didnt realize there wasnt A shuttle from
the airport, i ended up having to use
Lyft and Uber for the first time since there wasnt one. The shuttle is from the tran station, which from Reagan, is an hour train ride. Chris was super helpful and friendly when i messed up my reservaton. Room was nice and clean, the bedroom was comfortable. Breakfast was pretty good too.
Traveller from washington dc
Located in Maryland off the Baltimore Washington Parkway, the hotel is 1.5 miles to Northeast Washington DC.More
Nice hotel. Very clean and comfortable.
My only complaint is having to pay for breakfast on top of what was a fairly expensive room, and the front desk staff. Although very friendly and helpful, I was told something different by everyone I spoke to. It became quite confusing after a while.
On the whole this was by far the best hotel my daughter and I stayed in during our vacation.
Traveller from Sydney, Australia
The hotel provides a free 10-minute shuttle service to Union Station, a transportation hub that also features a variety of …More