The hotel has been recently remodeled, so the overall appearance is clean.
Upon check in I noticed my room smelled of cigarette smoke, even though it was a non-smoking room. As I began to store my luggage I found a cigarette butt in the closet. So either the cleaning staff did not clean properly or the cleaning staff were smoking in the room. This necessitated a call to the front desk, packing up my things, dragging my luggage back down to the lobby & changing rooms. They quickly arranged for an alternate room, but this shouldn't have happened in the first place.
Second, I was supposed to receive breakfast vouchers for both days of my stay, I only received one.
Third, at breakfast the wait staff did not bring the hot beverage I ordered, they did not even ask my dining companion if they wanted coffee and the breakfast buffet (for $12.00) was pitiful. On my first morning, I ordered bacon & eggs, pretty basic, the eggs were barely warm by the time they arrived. They definitely need some work on this area!
Located in Downtown St. Louis, this hotel is within a 10-minute walk of America's Center Convention Complex and Dome at …More
Check in time was supposed to be 4:00 p.m. and I arrived at 6:30 p.m. and was told there was not a room available due to their waiting on the cleaning crew to get one ready. However, I talked to the manager and she was able to get me a room within 20 minutes and gave us free internet service for our trouble.
Set on 145 wooded acres in the Ozark Mountains, Westgate Branson Woods Resort and Cabins is a 15-minute drive from Silver …More
The resorts activities director was amazing ! He had things planned throughout the weekend for the kids at the indoor water park and the outdoor fishing pond with a barbeque and cocktails at night for the adults. AMAZING !!!!
Traveller from little Rock
Welk Resort Branson nestles among the trees in the scenic Ozark Mountains, close to Table Rock State Park. The Silver Dollar …More
The staff was by far the best part of my stay, but they offered so much. They have a ton of activities and recreation areas. They rent movies out to the visitors for free. The place was gorgeous and everyone was so friendly!
Traveller from Branson, Mo
This family-friendly Branson condo is located on a lake, within a 15-minute walk of Branson Family Fun Factory and Welk …More
Our stay in KC was last minute. The room was more than I would've paid had we not had an excited 5 year old with us. That high price included NOTHING, but the room. Food was expensive, drinks of any sort were expensive. The little one had a blast, but for the cost.....it would only be a once every couple of years visit.
Oh....the subfloor is thin. We had a herd of elephants above us!
Traveller from San Antonio, TX
This family-friendly Kansas City lodge is located in Village West, within 1 mi (2 km) of Sporting Park and Legends Outlets …More