Convenient location. Had a bad encounter with the front desk. She was rude and obnoxious. I asked about a trolley to bring the luggage down. She told me they had no trolley, I told her it was a lie because I had seen one the day before. She then told me I would have to wait until her colleague arrives at 9, because only her one was working. Bad encounters like this can put a bad name in your business. This should have been handled in a more polite manner. I therefore has to drag my luggage down to the lobby.
Situated in central Madrid amid such famous locales as the Plaza del Callao, where the Gran Vía meets the Calle Preciados …More
Let me preface my review by stating that the Pio's location is excellent! It's within walking distance to 2 metro stops & 1 bus stop. This alone opens up a world of possibilities for travelers. We were able to catch trains to Toledo, Salamanca, Avila, etc. every day by riding the metros to either Atocha or Chamartin & catching our trains. There are souvenir shops, restaurants, grocery stores, pharmacies & many sightseeing attractions within walking distance too. We were out early mornings & late nights & never felt unsafe. We never had any safety issues. We booked a superior room with a palace view. While we did have a palace view, the room felt small.
Traveller from USA
Located in Madrid City Centre, this hotel is within a 10-minute walk of Sabatini Gardens and Plaza de Espana. Plaza Mayor and …More
Nice location, right across from the Metro and walking distance to,shopping, dining, etc. the room was spacious and clean and modern. My only complaint was when some one upstairs flushed the toilet it sounded like a massive waterfall,in my room.I would stay again though.
This family-friendly Madrid hotel is located in the historical district, within 1 mi (2 km) of Casa Arabe, Las Ventas, and El …More
This hotel was beautiful! We were greeted with warm smiles and assistance with luggage to our room. The room was stocked full of robes, snacks in the fridge and plenty of soaps/shampoos. I cannot get over how beautiful this hotel was!
Traveller from Dallas, TX
This hotel is 0.2 km (0.1 mi) from the Congress of Deputies and 0.5 km (0.3 mi) from Puerta del Sol. Nearby art museums …More
In northern Madrid, Chamartín train station is the second-largest after Atocha. This is mainly a business district although the residential area south of it contains plush low-rise apartment blocks and houses. At the circular Plaza de Castilla, next to the bus station, loom the two iconic black leaning towers called the Puerta de Europa.