4.5-star Madrid hotel, connected to a rail/subway station in Arganzuela
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a poolside bar, a rooftop terrace, and a seasonal outdoor pool.
Hard Rock Hotel Madrid offers 161 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. A pillow menu is available. 49-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.
This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Hard Rock Hotel Madrid features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.
This luxury hotel also offers a rooftop terrace, multilingual staff, and gift shops/newsstands.
Hard Rock Hotel Madrid is a smoke-free property.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Sessions - This restaurant overlooks the pool and garden.
GMT+1 - Onsite lobby lounge. Open daily.
RT60 - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting). Open daily.
Languages
English, French, Italian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Wheelchair-accessible parking available
Onsite parking options include a garage
Food and drink
Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 24 for adults and EUR 13.50 for children
A bar/lounge
A poolside bar
A restaurant
Restaurants on site
GMT+1
RT60
Sessions
Things to do
24-hour gym
Designer stores
Seasonal outdoor pool
Family friendly
In-room crib
Seasonal outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
Gift shop/newsstand
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Outdoors
Garden
Pool loungers
Pool umbrellas
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in room
Doorbell and phone notification
Elevator
Hand-held showerhead
Hardwood flooring in room
Height-adjustable showerhead
Lever door handles
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Banquet hall
Communal living room
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Down comforter
Free crib
Pillow menu
Bathroom
Bathrobes
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Toothbrush and toothpaste (on request)
Entertainment
49-inch smart TV with digital channels
Food and drink
Espresso maker
Free bottled water
Minibar
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Heating (climate-controlled)
Laptop workspace
Laptop-compatible safe
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from October 15 to April 30:
Bar/Lounge
Swimming pool
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 24 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 24 for adults and EUR 13.5 for children
Pet fee: EUR 30 per pet, per stay
Service animals are exempt from fees
Rollaway bed fee: EUR 50.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
Pool access available from 10:30 AM to 8:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Hard Rock Hotel Madrid Hotel
Hard Rock Hotel Madrid Madrid
Hard Rock Hotel Madrid Hotel Madrid
Hard Rock Hotel Madrid Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Nice place loved the breakfast everyone very helpful only downfall is rooms are very small and I paid for superior city view and the only thing I saw was an apartment building
The area is very lively, and this can be challenging. It felt less safe than other areas of Madrid, but this might be unfair as nothing happened while we were there (to us or anybody else). It is close to the Atocha Station, so it’s very convenient if arriving or travelling to other places. It is not too far from the main attractions and points of interest. It is a very doable walk. However, it can be a bit more challenging if you have young children or don’t like walking. If that were the case, I’d argue you should consider other places as Spain (and all Europe) is a great place to know by walking around!
The staff were professional and attentive during check-in and check-out. However, they never went beyond this. Usually too busy to greet guests when coming in.
There are always events at the main hall and restaurant/bar areas, so it can be rather noisy.
Do not eat at the restaurant. Its overpriced and the staff did not want to seat us 30 minutes before closing and sat us and 2 other groups. Then the wait staff left for the end of their shift and forgot our beverages, (coke zero and coffee and appetizer) and then the manager didnt bring our ticket for 47 minutes from completion of our meal and he said they forgot we were there because we were on the back side and the staff had left. He did take a coke zero off. Night before we left, there was an electrical surge and they failed to clean our room as it stated do not disturb. At 515pm they stated on whataspp they didnt clean our room. I responded please clean it, we didnt mark it and it must have been made by maintenance when they fixed the broken fuse. They said yes they would clean it. Arrived at 11- no cleaning, second day of no clean towels and failure to clean our trash. Madrid is a lovely city Many places to stay. Do not stay here.
I really liked my stay at the hard rock Madrid. The food the staff were all very nicem The location can be some times not the best. But it all worked fine.
Jose Miguel
Stayed 4 nights in Mar 2025
10/10 Excellent
Yadira
Traveled with family and small children, Traveled with family