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Hard Rock Hotel Madrid

4.5 star property

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Photo gallery for Hard Rock Hotel Madrid

Rock Star Suite | Down comforters, minibar, in-room safe, desk
Creator video
Rooftop terrace
Seasonal outdoor pool, open 11:00 AM to 7:00 PM, pool umbrellas
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
$176
includes taxes & fees
Jan 8 - Jan 9

Explore the area

View in a map
Ronda de Atocha 17, Madrid, 28012
  • Place, Museo Nacional Centro de Arte Reina Sofía
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪16 min walk‬
  • Place, Gran Via
    ‪18 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Classic King Room

Down comforters, minibar, in-room safe, desk

Classic King Room

  • Sleeps 2

View all photos for Deluxe King Room with Garden View

Down comforters, minibar, in-room safe, desk

Deluxe King Room with Garden View

  • Sleeps 2

View all photos for Gold Suite with Terrace

Down comforters, minibar, in-room safe, desk

Gold Suite with Terrace

  • Sleeps 2

Silver Suite

  • Sleeps 4

View all photos for Rock Star Suite

Down comforters, minibar, in-room safe, desk

Rock Star Suite

  • Sleeps 2

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Down comforters, minibar, in-room safe, desk

Classic Room, 1 King Bed

9.4 out of 10
Exceptional
(157 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View | Down comforters, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Garden View

9.2 out of 10
Wonderful
(16 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace (Gold)

Suite, Terrace (Gold) | Down comforters, minibar, in-room safe, desk

Suite, Terrace (Gold)

10.0 out of 10
Exceptional
(3 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Rock Star Suite

Rock Star Suite | Down comforters, minibar, in-room safe, desk

Rock Star Suite

  • 441 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Silver Suite

Down comforters, minibar, in-room safe, desk

Silver Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, City View

Superior Room, City View | City view

Superior Room, City View

9.6 out of 10
Exceptional
(66 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Family)

Deluxe Room (Family) | Down comforters, minibar, in-room safe, desk

Deluxe Room (Family)

9.2 out of 10
Wonderful
(11 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Twin Room, City View

Superior Twin Room, City View | Down comforters, minibar, in-room safe, desk

Superior Twin Room, City View

8.6 out of 10
Excellent
(7 reviews)
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room

Down comforters, minibar, in-room safe, desk

Classic Twin Room

9.4 out of 10
Exceptional
(19 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, Mobility Accessible

Classic Room, Mobility Accessible | Down comforters, minibar, in-room safe, desk

Classic Room, Mobility Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room With City View

Shower, rainfall showerhead, free toiletries, hair dryer

Superior Twin Room With City View

  • Sleeps 2

View all photos for Superior King Room With City View

Down comforters, minibar, in-room safe, desk

Superior King Room With City View

  • Sleeps 2

View all photos for Family Deluxe

Down comforters, minibar, in-room safe, desk

Family Deluxe

  • Sleeps 3

View all photos for Classic Twin Room

Down comforters, minibar, in-room safe, desk

Classic Twin Room

  • Sleeps 2

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About this property

Hard Rock Hotel Madrid

4.5-star Madrid hotel, connected to a rail/subway station in Arganzuela
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a poolside bar, a rooftop terrace, and a seasonal outdoor pool.
Hard Rock Hotel Madrid offers 161 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. A pillow menu is available. 49-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Hard Rock Hotel Madrid features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers a rooftop terrace, multilingual staff, and gift shops/newsstands.

Hard Rock Hotel Madrid is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Sessions - This restaurant overlooks the pool and garden.
GMT+1 - Onsite lobby lounge. Open daily.
RT60 - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting). Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 24 for adults and EUR 13.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • GMT+1
  • RT60
  • Sessions

Things to do

  • 24-hour gym
  • Designer stores
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during November, December, January, February, and March:
  • Bar/Lounge
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 24 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 13.5 for children
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
Pool access available from 11:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hard Rock Hotel Madrid Hotel
Hard Rock Hotel Madrid Madrid
Hard Rock Hotel Madrid Hotel Madrid

Hard Rock Hotel Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1838 out of 2472 reviews
Rating 8 - Good. 428 out of 2472 reviews
Rating 6 - Okay. 132 out of 2472 reviews
Rating 4 - Poor. 49 out of 2472 reviews
Rating 2 - Terrible. 25 out of 2472 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay at the Hard Rock Madrid! Spacious and super quiet rooms. Walking distance to the Atocha Train Station and the metro. We certainly would return again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the train station and many museums. Staff was friendly and helpful, room was clean, comfortable and quiet.
Stayed 1 night in Oct 2025

10/10 Excellent

Americo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and friendly staff.
Stayed 3 nights in Oct 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 3 nights in Sep 2025

10/10 Excellent

Fernando

Stayed 3 nights in Oct 2025

10/10 Excellent

Katerine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

4/10 Poor

mi jeong

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was medocre given high room rate. Breakfast was average.
Stayed 3 nights in Sep 2025

8/10 Good

Betsy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was cleaned every day, staff friendly and helpful. When i requested 2 double beds, i meant 2 separate beds. Not 2 beds together, same as king bed. Also i didn't like that bathroom sink was in the room, very inconvenient. No shops nearby except supermarket and small mom/pap stores. The center, plaza mayor like 35-40 min walk. In general the sray was pleasant.
Stayed 8 nights in Sep 2025

10/10 Excellent

joedh o

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Normalmente me gusta quedarme aqui, es creo que la cuarta o quinta vez. Ademas de que esta bien localizado, es moderno y nuevo, lo mas que me gusta es que hacer esely check in si el Cuarto esta listo( normalmente lo esta) le doy 10/10
Stayed 1 night in Sep 2025

6/10 Okay

Milena

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

6/10 Okay

Ramses, Santa Ana

Stayed 2 nights in Sep 2025

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff !
Stayed 4 nights in Sep 2025

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 4 nights in Sep 2025

8/10 Good

ROCIO, CAPE CORAL

Stayed 3 nights in Sep 2025

10/10 Excellent

Jeanette

Stayed 2 nights in Sep 2025

8/10 Good

Dianne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! , just was a odd to have bathroom with sink separated from bathroom. Disappointed that when I made reservations for (2) rooms to be close to or near each other, they did not do so. They had us on different floors & the other room seemed much smaller & darker. Was a bit disappointed in the price for the rooms we had.
Stayed 7 nights in Sep 2025

8/10 Good

Mehran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family rooms are facing the lobby which has an echo and it’s very noisy up until 2 am and on with the cleaning crew. Rooms are comfortable, food is great, good service.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sergio

Stayed 5 nights in Sep 2025

10/10 Excellent

Roberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly we had a great time there, very clean, very friendly and accommodating staff, the very small detail for us room was a bit small but we appreciate all your efforts to make our experience the best
Stayed 3 nights in Sep 2025

8/10 Good

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property not great location.
Stayed 3 nights in Sep 2025

2/10 Terrible

Luis A

Liked: Cleanliness
Disliked: Staff & service
The hours for breakfast are not clear, posted , or visible. Everyone seems rushed to shut down and leave. Also the room service does not specify charges for convenience or prices. Unaware until the check. Hard rock needs to specify, seems very confusing and misleading. Also the list given at the en of check can be very confusing since there is no way to proof and of the charges.
Stayed 4 nights in Sep 2025

8/10 Good

Raymond

Stayed 3 nights in Sep 2025

10/10 Excellent

Maria Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about this hotel. Rooms are big for European standards. Comfortable bed, clean rooms, pleasant and courteous staff who gave excellent service through and through. Would stay here when in Madrid again. Highly recommended. Five stars all the way! Thank you Hard Rock Hotel Madrid.
Stayed 1 night in Sep 2025

8/10 Good

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Kirsty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025