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Hard Rock Hotel Madrid

4.5 star property

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Photo gallery for Hard Rock Hotel Madrid

Rock Star Suite | Down comforters, minibar, in-room safe, desk
Front of property
Down comforters, minibar, in-room safe, desk
Rooftop bar, alfresco dining, open daily
Suite, Terrace (Gold) | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Gym

Explore the area

Map
Ronda de Atocha 17, Madrid, 28012
  • Prado Museum
    ‪12 min walk‬
  • Puerta del Sol
    ‪19 min walk‬
  • Gran Via
    ‪4 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Down comforters, minibar, in-room safe, desk

Classic Room, 1 King Bed

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Silver Suite

Down comforters, minibar, in-room safe, desk

Silver Suite

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Rock Star Suite

Rock Star Suite | Down comforters, minibar, in-room safe, desk

Rock Star Suite

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, City View

Superior Twin Room, City View | Down comforters, minibar, in-room safe, desk

Superior Twin Room, City View

  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room

Down comforters, minibar, in-room safe, desk

Classic Twin Room

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View | Down comforters, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Garden View

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, City View

Superior Room, City View | City view

Superior Room, City View

  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Family)

Deluxe Room (Family) | Down comforters, minibar, in-room safe, desk

Deluxe Room (Family)

  • 248 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Terrace (Gold)

Suite, Terrace (Gold) | Down comforters, minibar, in-room safe, desk

Suite, Terrace (Gold)

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room

Down comforters, minibar, in-room safe, desk

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Room with Garden View

Down comforters, minibar, in-room safe, desk

Deluxe King Room with Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Silver Suite

Down comforters, minibar, in-room safe, desk

Silver Suite

  • Sleeps 4
  • 2 King Beds

View all photos for Superior Twin Room With City View

Down comforters, minibar, in-room safe, desk

Superior Twin Room With City View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic King Room

Down comforters, minibar, in-room safe, desk

Classic King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Gold Suite with Terrace

Living area | 49-inch Smart TV with digital channels, TV

Gold Suite with Terrace

  • Sleeps 2
  • 1 King Bed

View all photos for Rock Star Suite

Interior

Rock Star Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room With City View

Down comforters, minibar, in-room safe, desk

Superior King Room With City View

  • Sleeps 2
  • 1 King Bed

View all photos for Family Deluxe

Down comforters, minibar, in-room safe, desk

Family Deluxe

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

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About this property

Hard Rock Hotel Madrid

4.5-star Madrid hotel, connected to a rail/subway station in Arganzuela
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a poolside bar, a seasonal outdoor pool, and concierge services.
Hard Rock Hotel Madrid offers 161 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. A pillow menu is available. 49-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Hard Rock Hotel Madrid features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers a terrace, multilingual staff, and gift shops/newsstands.

Hard Rock Hotel Madrid is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Sessions - This restaurant overlooks the pool and garden.
GMT+1 - Onsite lobby lounge. Open daily.
RT60 - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting). Open daily.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 24 for adults and EUR 13.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • GMT+1
  • RT60
  • Sessions

Things to do

  • 24-hour gym
  • Designer stores
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to April 30:
  • Bar/Lounge
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 24 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 13.5 for children
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
Pool access available from 11:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hard Rock Hotel Madrid Hotel
Hard Rock Hotel Madrid Madrid
Hard Rock Hotel Madrid Hotel Madrid

Hard Rock Hotel Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1488 out of 1995 reviews
Rating 8 - Good. 348 out of 1995 reviews
Rating 6 - Okay. 102 out of 1995 reviews
Rating 4 - Poor. 40 out of 1995 reviews
Rating 2 - Terrible. 17 out of 1995 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

STEPHANIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Sabrina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadía con Onda

El hotel tiene la onda de Hard Rock, el equipo de atención le ponía toda la actitud. Pasé un lindo momento. Es un hotel de ciudad, para mi gusto le faltaría un spa.
Stayed 3 nights in Feb 2025

10/10 Excellent

Maite

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Excellent staff. No so convenient location if you want to explore nearby. Very close to atocha station almudena
Stayed 1 night in Feb 2025

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Stars

Amazing experience only sad thing was that the pool was closed. Staff was amazing! Breakfast fantastic! Beds was very nice.
Stayed 4 nights in Feb 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the moment we arrived it was a fantastic experience. We were greeted at the door by a lovely man who took our luggage and a lovely lady then checked us in. She was friendly, informative and spoke excellent English. The room and hotel is spotless
Stayed 2 nights in Feb 2025

8/10 Good

Gerard, Chevy Chase

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for all city centre activities. Front desk very helpfull. Food very average. My steak came cold. and they charge for extra water. Hotel decor fun.
Stayed 2 nights in Feb 2025

8/10 Good

JACQUES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Mark, Chicago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful. The room was a large and very quiet. The location is outstanding within walking distance of most major sites and the train station.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at this hotel. Just as lovely as the previous visit.
Stayed 1 night in Feb 2025

10/10 Excellent

Braian J

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Feb 2025

10/10 Excellent

EIFFEL

Traveled with partner
Liked: Cleanliness
Excelente atención
Stayed 1 night in Feb 2025

10/10 Excellent

Raymond

Stayed 3 nights in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Katreena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean and friendly Staff. Walkable metro stations and bus stops.
Stayed 2 nights in Feb 2025

10/10 Excellent

HARRY

Stayed 2 nights in Nov 2024

10/10 Excellent

hilda, brooklyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel. The staff is very friendly. I wish I would have chosen a bigger room and the AC was hitting us right on the head because the vents are on top of the bed. Could be better for €15 per day.
Stayed 4 nights in Jan 2025

2/10 Terrible

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Would not honour their parking quote via email 19€ but charged full price of 29€ Room was not serviced at 3pm upon returning to hotel Didnt offer free upgrade as promised by hotels.com
Stayed 2 nights in Feb 2025

10/10 Excellent

joedh o

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
My Favorite Hotel im Madrid
Stayed 9 nights in Jan 2025

10/10 Excellent

Emma Judit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10

Best customer service ever!!! The restaurant and lounge area are great. And loads of enterteinment
Stayed 2 nights in Jan 2025

10/10 Excellent

Byron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for the station

Good location for the station, 15 min walk into the centre for nightlife, but plenty of bars and a great Chinese 1 min away.
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Diana C.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went to this hotel to unplug and relax and thats exactly what they offered me. A peaceful ambiance and they did not disturb whatsoever on the days I did not want to be bothered.
Stayed 7 nights in Jan 2025

10/10 Excellent

Bryan

Stayed 2 nights in Jan 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was really good. The VIP upgrade was a nice touch. The staff was really friendly and the rooms were soundproof.
Stayed 3 nights in Jan 2025