Hotel is ok. Rooms are tiny but clean with comfortable beds. Staff are very nice but young. I don't think they are trained properly in customer service as they were very friendly and tried but didn't seem to really know how to provide service.
The first night I returned to my room and it sounded like the rooftop bar was in my room. The front desk said they would ask that the music be turned down. I offered to move hotels if they would refund my stay. They would not provide a refund and despite the hotel being totally sold out - they suddenly found me an upgraded quiet room.
After I moved rooms, with not even an offer of help from the hotel staff, they told me I could only stay in the new room for one night and had to move back to my original room the next morning!!
By this time it was 11:00pm. I again asked for a refund and said I would change hotels. After a brief exchange the hotel finally agreed I could stay in the new room both nights.
If you plan to stay - be sure to ask for a quiet room and consider an upgraded room.
Chic modern hotel located Barcelona's city center, 25 meters from Barcelona's Plaza De Catalunya and 50 meters from Las Ramblas.More
Great hotel in excellent location. Close to metro, lovely restaurants and bars nearby but not too touristy. Staff were excellent and very helpful. It was my mum's birthday and they brought some cava on our arrival to celebrate
Located in Downtown Barcelona, this boutique hotel is within a 10-minute walk of Hospital Clinic and Casa Mila. Casa Batllo …More
Location ! Location!
Breakfast is excellent
Good water pressure in the shower
Value for the money
Hotel staff is not very fluent in English.
The carpeting in our room was in pretty bad shape and should have been replaced a long time ago.
Taking caution in the shower with the European half door style
Located in Gran Via, this boutique hotel is within a 10-minute walk of Plaza de San Martin, Plaza Mayor, and Royal Palace …More