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Hotel ILUNION Suites Madrid

4.0 star property

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Photo gallery for Hotel ILUNION Suites Madrid

Breakfast, lunch and dinner served
Bar (on property)
Lobby sitting area
Lobby
Down comforters, in-room safe, desk, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
$101
includes taxes & fees
Jan 8 - Jan 9

Explore the area

View in a map
Lopez de Hoyos, 143, Madrid, Madrid, 28002
  • Place, National Auditorium of Music
    ‪9 min walk‬
  • Place, Parque de Berlin
    ‪11 min walk‬
  • Place, Bernabéu Stadium
    ‪3 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪11 min drive‬

Room options

View all photos for Double Room

Down comforters, in-room safe, desk, blackout drapes

Double Room

9.0 out of 10
Wonderful
(86 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double Room

Down comforters, in-room safe, desk, blackout drapes

Superior Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 484 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room

Down comforters, in-room safe, desk, blackout drapes

Family Room

9.6 out of 10
Exceptional
(5 reviews)
  • 484 sq ft
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Sofa Bed and 1 Twin Murphy Bed OR 2 Twin Beds, 1 Twin Sofa Bed and 1 Twin Murphy Bed

View all photos for Quadruple Room

Down comforters, in-room safe, desk, blackout drapes

Quadruple Room

8.6 out of 10
Excellent
(12 reviews)
  • 484 sq ft
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Sofa Bed and 1 Twin Murphy Bed OR 2 Twin Beds, 1 Twin Sofa Bed and 1 Twin Murphy Bed

View all photos for Triple Room, 2 adults and 1 child

Down comforters, in-room safe, desk, blackout drapes

Triple Room, 2 adults and 1 child

9.4 out of 10
Exceptional
(13 reviews)
  • 484 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Pet friendly

Down comforters, in-room safe, desk, blackout drapes

Double Room, Pet friendly

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room Single Use

Down comforters, in-room safe, desk, blackout drapes

Double Room Single Use

  • 269 sq ft
  • Sleeps 1
  • 2 Twin Beds OR 1 Double Bed

View all photos for Triple Room

Down comforters, in-room safe, desk, blackout drapes

Triple Room

9.2 out of 10
Wonderful
(9 reviews)
  • 484 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Murphy Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Premium Double Room

Down comforters, in-room safe, desk, blackout drapes

Premium Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

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About this property

Hotel ILUNION Suites Madrid

4-star hotel in Chamartín
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.
Hotel ILUNION Suites Madrid offers 152 accommodations with safes and hair dryers. Beds feature down comforters. 42-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and 10 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 6997 square feet (650 square meters) include a conference center. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge), along with a car charging station.

Hotel ILUNION Suites Madrid is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 10:30 AM on weekdays.
El Fogon - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 23 per day)
  • Limited onsite self parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Fogon

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Conference center (6,997 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 100% renewable energy
  • 3 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1999
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.00 for adults and EUR 9.00 for children
  • Self parking fee: EUR 23 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Property Registration Number HM4275

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Confortel Suites
Confortel Suites Hotel
Confortel Suites Hotel Madrid
Confortel Suites Madrid
Hotel ILUNION Suites Madrid
Hotel ILUNION Suites
ILUNION Suites Madrid
ILUNION Suites
Confortel Suites Madrid Hotel Madrid
Confortel Hotel Madrid
Madrid Confortel Hotel
Confortel Suites Madrid Hotel
Ilunion Suites Madrid Madrid
Hotel ILUNION Suites Madrid Hotel
Hotel ILUNION Suites Madrid Madrid
Hotel ILUNION Suites Madrid Hotel Madrid

Hotel ILUNION Suites Madrid Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 622 out of 1014 reviews
Rating 8 - Good. 293 out of 1014 reviews
Rating 6 - Okay. 62 out of 1014 reviews
Rating 4 - Poor. 25 out of 1014 reviews
Rating 2 - Terrible. 12 out of 1014 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Kalai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in a wonderful area very close to a subway station and in a quiet safe feeling area. The staff were lovely and accommodating and there were great restaurants nearby within walking distance. Staff was able to keep our luggage as we arrived by train earlier than check in. The room was spacious for the 3 of us and very comfortable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area. Great food
Stayed 5 nights in Sep 2025

10/10 Excellent

Victor Antonio, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything & everyone was amazing since the moment i stepped in. Even when i ended up in the wrong Ilunion hotel (Pio XII), they got a taxi for me and sent me on my way. Thank you so much, will recommend to my colleagues and anyone visiting the lovely city of Madrid.
Stayed 6 nights in Sep 2025

6/10 Okay

Michel

Traveled with partner
Liked: Cleanliness, staff & service
It was okay
Stayed 3 nights in Sep 2025

10/10 Excellent

Ricki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

2/10 Terrible

Faruque

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Shower is Broken, AC not working.
Stayed 3 nights in Sep 2025

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay - the staff were nice, the room was comfortable, the breakfast was excellent. Minor issue with the air conditioning on the last night but nothing to complain about.
Stayed 7 nights in Sep 2025

10/10 Excellent

FABIOLA

Stayed 3 nights in Sep 2025

10/10 Excellent

Evelyn, Glendale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early and they were completely accomodating. We got an upgrade and the room was beautiful. Sparce but beautiful. Everything was nice and comfortable. We also needed the hotel doctor. She was awesome. Breakfast too was wonderful with so many choices. Well worth the €15.
Stayed 4 nights in Sep 2025

10/10 Excellent

Alexis

Traveled with group
Liked: Amenities
Nice location!
Stayed 1 night in Sep 2025

10/10 Excellent

Valeria De Moraes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and lobby and delicious breakfast with many choices
Stayed 3 nights in Sep 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Cathy

Liked: Amenities
If you don’t mind the metro (which is so easy you should give it a go) you can get anywhere from this hotel. Next to a supermarket and the staff were so nice!
Stayed 5 nights in Sep 2025

6/10 Okay

Abraham

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Tuyen

Liked: Cleanliness, staff & service

Good hotel but not a 4-star grade

Very convenient location near metro, retail shops around, friendly staff, good breakfast, room is clean but not 4-star quality
Stayed 2 nights in Sep 2025

2/10 Terrible

omid

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Hotel ILUNION Suites Madrid with our 7-month-old baby, and the experience was very disappointing. Reception staff were rude and unhelpful — when I asked for a kettle to prepare baby formula, I was told it was “my problem.” The bathroom fan didn’t work, leaving the room smelling bad. Shampoo was not refilled, and basic items like napkins and flip flops were missing. For £650 for 3 nights, the service and facilities were far below expectations. I would not recommend this hotel, especially for families.
Stayed 3 nights in Sep 2025

10/10 Excellent

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, amenities
Belen at reception was excellent! She greeted us with a warm welcome and was able to accommodate us with a change of room as we arrived early in the morning from the airport and we were tired! She helped us with a map and made great suggestions! The room was spacious, modern, clean and quiet. I would suggest eating breakfast outside of the hotel as it was not included! The buffet breakfast cost us 15 Euros each! Expensive for what was offered. When we went out walking we saw much better offerings for 8 Euros! Eg. Avocado on toast or eggs Benedict! Live and learn. We had a great stay at the hotel, liked the location and the friendly and helpful staff. I would definitely recommend it to my family and friends😊
Stayed 1 night in Sep 2025

10/10 Excellent

Xianjing

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at this hotel. Would recommend it.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Racquel

Stayed 4 nights in Aug 2025

10/10 Excellent

Isabel

Stayed 7 nights in Aug 2025

10/10 Excellent

Charlotte

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room was super spacious and clean.
Stayed 1 night in Aug 2025

10/10 Excellent

CHRISTIAN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast , has parking , is close by car to city attractions , clean, very nice staf etcc. I will stay here for sure.
Stayed 2 nights in Aug 2025

8/10 Good

Katherine

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the place. It was a really nice hotel to stay in Madrid. My cousin and I stayed at the hotel 2 nights. But I don’t understand the overcharge of $10 for doing a checkout 1 hour later due to traffic, I don’t get it.
Stayed 1 night in Aug 2025