We tried to check into the hotel at 3:00 p.m. but clerk said no rooms were ready so they would call us in about 45 minutes, at 4:30 I received a call that the front desk that our room was ready. When we arrive we looked around the room and my husband went into the bathroom to find urine spots on the toilet so we called the maid that was in the hallway and she came in and cleaned the toilet. With all the news on hotels rooms and how clean or not so clean that they are now I was wondering if we had clean linens. I tried to take a nap but the maids were talking outside of our door so that was impossible. It was our Anniversary so we went to dinner and when we returned at 10:00. At 1:00 a.m. we were awakened by the ladies in the next room talking and laughing this went on for 30 minutes. The walls are way to thin when I can make out exactly what the people our talking about in the next room we have a problem. We turned the fan on in our room to be able to go to sleep. Room was a great size and had all the amenities and great location.
Located in the cobblestoned Shockoe Slip district, Omni Richmond Hotel is an 8-minute stroll from Virginia State Capitol and …More
The room was spacious, and the beds were comfortable. The hotel staff both in the morning and evening were such a delight. They went out of there way to make my trip and birthday adventure special. The breakfast was generous and yummy. The coffee was on point! Thanks for a wonderful stay.
Located in Downtown Richmond, this historic hotel is within a 10-minute walk of Virginia Repertory Theatre and Greater …More
The check in was very quick. Staff were hospitable. We had a drink on the rooftop bar and enjoyed the beautiful Richmond sunset. We had dinner downstairs and the wait staff was attentive and very helpful. The food, from start to finish was excellent. The whole stay was wonderful.
Located in Downtown Richmond, this hotel is within a 15-minute walk of Virginia Repertory Theatre and Richmond Coliseum …More
WOW! We have dined at the Jefferson Hotel (Lemaire) previously but had not had the pleasure of an overnight stay. Our check in was extremely easy and efficient. Our room was huge and comfortable. It had been recently renovated and updated from, what we were told, smaller rooms. The room temperature was comfortable on our arrival and soft music playing in the background, what a nice way to be greeted to a room!
The bathroom was large with a soaking tub and shower. The towels, more like bath sheets, were large, soft and comfortable. Two robes were provided in the closet. The dressing room was separate from the bathroom and the bedroom. Had this been a working trip, there was a table with sufficient space to set up a computer, writing pad and other material.
The bed was very comfortable with comfortable pillows and covers.
We dined at Lemair for dinner and had a wonderful meal (an at a VERY reasonable cost) and breakfast at TJs. The service in both was nothing short of perfection.
We are looking forward to our next visit to Richmond and staying in the Jefferson Hotel. We were not disappointed in any way!
Traveller from Annapolis, MD
Located in Downtown Richmond, this luxury hotel is within a 15-minute walk of Virginia Repertory Theatre, Greater Richmond …More
Didn't stay but one night however the staff was very polite and welcoming. Being in customer service myself I always appreciate good service and Nigel at the front desk was awesome at check in and check out. He gave us plenty of information on places in the area the accommodations at the hotel itself and made sure everything was satisfactory at the end. This would be my first choice for a hotel if we're ever back in Richmond!
Located in Downtown Richmond, this hotel is within a 15-minute walk of Richmond Old City Hall, Edgar Allan Poe Museum, and …More
The staff was very courteous and helpful. The location was good, although there is demolition of a building right across the street that made for a bit of dust outside and some detours when walking around.
The mattress was very uncomfortable for me, which didn't make for a good night's sleep.
Located in Downtown Richmond, this hotel is within a 15-minute walk of American Civil War Center at Historic Tredegar …More
This was my first time staying here. When staying at a new hotel, I have small, practical concerns such as how easy it is to locate, ease of parking, ease of checking in and getting to the room, etc. My experience with this hotel was excellent. It's very easy to locate, as it is right next to the convention center. There is a giant parking garage right next to the hotel, which is attached via covered bridge, and parking is very easy (plenty of spaces), so all you have to do is park by the covered bridge and walk into the hotel. Checking in was very easy, and the hotel room had powerful air conditioning, which felt very good. Another concern I have with hotels is the water pressure of the sinks/showerheads, as many hotels are switching to weaker water pressure that amounts to a trickle. But there were no issues with this hotel. The showerhead is adjustable, so you can get lighter water pressure if you want, or turn it up to be more powerful. Getting warm/hot water from the sink/shower is also easy. The toilet flushes powerfully for a gravity toilet. There is a fridge in the room. One thing that was unusual however, was that the TV was already on when I first arrived in the room. At first I thought I walked into a double-booked room. But the room was not double-booked and the TV appeared to be on intentionally, at the main menu screen. There is no printed channel guide. You have to use the TV's menus. The bed was very comfortable. Free internet in lobby, but slow.
Located in Downtown Richmond, this hotel is steps from Richmond Coliseum and Greater Richmond Convention Center. Virginia …More
I had a late check in which was accommodated but my first room was dirty and smelled. Although it appeared clean, the carpet was full of stains and smelled like cigarettes. I was moved upon request to a corner room which was large and comfortable. This room Also had a slight moldy smell but cleared with the air conditioner. Hotel is overall clean and breakfast was decent
Traveller from NY, NY
Located in Downtown Richmond, this hotel is within a 15-minute walk of Virginia War Memorial, Greater Richmond Convention …More
During the American Civil War, Richmond was the capital of the Confederacy. Today, it is a center for arts, commerce, and state government. The Canal Walk, running 1.25 miles along the James River, is a trendy zone of restaurants, shops, and residential lofts. Other attractions include St. John’s Church (the site of Patrick Henry’s “Give Me Liberty” speech), and the Edgar Allen Poe Museum.