Graduate by Hilton Richmond

4.0 star property

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Photo gallery for Graduate by Hilton Richmond

Reception
Lobby
2 restaurants, breakfast served
2 restaurants, breakfast served
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • Breakfast available
  • Parking available
$171
includes taxes & fees
Dec 15 - Dec 16

Explore the area

View in a map
301 West Franklin Street, Richmond, VA, 23220
  • Place, Virginia Commonwealth University
    ‪1 min walk‬
  • Place, Broad Street
    ‪2 min walk‬
  • Place, Altria Theater
    ‪5 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪13 min drive‬

Room options

Room, 1 King Bed, Accessible Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower, Corner

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible Bathtub, Corner

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Accessible Bathtub

  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms, Roll-in Shower

  • Sleeps 4
  • 1 King Bed

Family Suite, 1 King Bed (Graduate)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Graduate)

8.6 out of 10
Excellent
(21 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Corner (Graduate)

  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed (Graduate)

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed (Graduate)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds (Graduate)

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Graduate by Hilton Richmond

4-star hotel in Downtown Richmond
This smoke-free hotel features 2 restaurants, a 24-hour fitness center, and a rooftop terrace. WiFi in public areas is free. Other amenities include valet parking, dry cleaning, and a 24-hour front desk. Housekeeping is available on request.
Graduate by Hilton Richmond offers 205 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining is available at one of the hotel's 2 restaurants. Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a rooftop terrace, and an arcade/game room. Parking is available onsite for a surcharge.

Graduate by Hilton Richmond is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Brookfield - This restaurant serves breakfast, dinner, and light fare.
ByrdHouse - This restaurant serves dinner and light fare. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 37 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 3 to 20 per person
  • 2 restaurants

Restaurants on site

  • Brookfield
  • ByrdHouse

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 16 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 3.00 to 20 per person
  • Valet parking fee: USD 37 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

Property is also known as

Graduate Richmond Hotel
Graduate Richmond
Graduate by Hilton Richmond Hotel
Graduate by Hilton Richmond Richmond
Graduate by Hilton Richmond Hotel Richmond

Graduate by Hilton Richmond Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 764 out of 1396 reviews
Rating 8 - Good. 285 out of 1396 reviews
Rating 6 - Okay. 198 out of 1396 reviews
Rating 4 - Poor. 93 out of 1396 reviews
Rating 2 - Terrible. 56 out of 1396 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

caiti

Liked: Cleanliness, staff & service, property conditions & facilities
Reserved a king size bedroom for myself and my husband. Were given a 2 double bedroom. Was told they were sold out and nothing they could do. Wasn’t the worst ever but annoying and not what we paid for monthsssss ago. That’s why I booked so far in advance
Stayed 2 nights in Aug 2025

10/10 Excellent

Latoya, SMYRNA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was conveniently located near plenty of dining options and the staff were very friendly and professional. They also have a really cool rooftop bar/restaurant. The only con was that the pool is permanently closed.
Stayed 1 night in Aug 2025

6/10 Okay

Linda

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
No pool I was on the 15th floor right underneath the bar area and I could hear the music in my room from the bar They were not very accommodating for last-minute changes
Stayed 1 night in Aug 2025

8/10 Good

Julia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
i love the decor. More dining options would be great. Very warm in hallway on floor, probably noticed the temp more because only 2 of the 3 elevators worked on a very busy weekend. Other than that, love the property.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jorge

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility and very friendly staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Terri

Traveled with group
Disliked: Property conditions & facilities
Old
Stayed 1 night in Aug 2025

8/10 Good

Christina

Stayed 4 nights in Aug 2025

8/10 Good

Andrew

Traveled with group
Liked: Cleanliness, staff & service, amenities
My stay, and the hotel itself was great. The construction and lack of parking was very inconvenient tho.
Stayed 1 night in Aug 2025

8/10 Good

Molly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family stay

We stayed in the family suite, which was really quite spacious and nice. It was a real hit with our toddler too! For other people considering booking this type of room, it might be helpful to know that the only entrance to the room is through the “family” side (aka the bunk beds). The preference would be that the door is on the “parent” or “adult” side. While it wasn’t an issue for us, it would have been challenging if someone needed to leave the room while she was sleeping and causes some anxiety to have the entrance be on that side should someone enter unexpectedly, but there was a closure that wouldn’t allow someone to come in. The other thing to note is that there is valet service that is separate from the hotel. There is not parking on the property site.
Stayed 1 night in Aug 2025

10/10 Excellent

Abdullah

Stayed 1 night in Aug 2025

4/10 Poor

David

Business traveler
Stayed 1 night in Aug 2025

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Welcoming staff
Stayed 1 night in Aug 2025

10/10 Excellent

Francine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for downtown Richmond

Very comfortable beds, crisp clean sheets & 3 pillows on queens. Bathroom immaculate. Staff friendly & helpful. Valet parking was prompt. Wooden coin at check-out for free coffee. Roof top bar was a plus!
Stayed 1 night in Aug 2025

10/10 Excellent

Brandon

Stayed 1 night in Aug 2025

8/10 Good

allison

Stayed 1 night in Aug 2025

6/10 Okay

Nathan

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Hunter

Traveled with group
Liked: Cleanliness, staff & service
Construction was overbearingly loud in the lobby area. They did give free drink tokens out because of this so that was nice. Other than painfully loud noises checking in and while waiting for my room to be ready, it was a very nice hotel. The rooftop bar was really nice and the bartender working on 8/10/25 around 4:00 pm was really good and very professional.
Stayed 1 night in Aug 2025

4/10 Poor

Adam

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Poor Checkin Experience

Would not let us checkin until 4pm. Atleast 10 other travelers had to wait in the lobby area before they would let anyone checkin. There was very loud construction going on in the lobby so we could not even talk to each other. At 4 pm, all the rooms magically opened up for checkin but now we had to wait in a very long line. Only 1 working elevator for an 18 story building. Valet is expensive, even for Richmond.
Stayed 1 night in Aug 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

mindy a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bang for the buck

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great vibe and experience
Stayed 4 nights in Aug 2025

2/10 Terrible

Scott

Liked: Staff & service
Construction noise and odors were terrible. The staff offered no options to location change or solutions
Stayed 2 nights in Aug 2025

8/10 Good

Tania

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easy to get to on a quiet street, excep valet parking @$40/day was limiting The area parking lots were competitive @ $37. We finally found street parking # ,,$2/hr.
Stayed 2 nights in Aug 2025

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel for an affordable price. Loved it
Stayed 1 night in Aug 2025