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Holiday Inn Express Richmond Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Richmond Downtown by IHG

Free daily buffet breakfast
In-room safe, desk, laptop workspace, blackout drapes
Fitness facility
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry
$136
includes taxes & fees
Sep 29 - Sep 30

Explore the area

View in a map
201 E Cary St, Richmond, VA, 23219
  • Virginia Commonwealth University
    ‪5 min walk‬
  • Broad Street
    ‪6 min walk‬
  • Greater Richmond Convention Center
    ‪9 min walk‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed (Extra Floor Space)

8.0 out of 10
Very good
(1 review)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(2 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Transfer Shower (Mobility Accessible)

Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Transfer Shower (Mobility Accessible)

8.4 out of 10
Very good
(6 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds

8.4 out of 10
Very good
(6 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.2 out of 10
Very good
(27 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed

8.6 out of 10
Excellent
(8 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(40 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed (Extra Floor Space)

8.8 out of 10
Excellent
(28 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

8.0 out of 10
Very good
(8 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express Richmond - Midtown by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, 1,005 reviews
Holiday Inn Express Richmond - Midtown by IHG

About this property

Holiday Inn Express Richmond Downtown by IHG

Hotel in Downtown Richmond
A 24-hour fitness center, a 24-hour business center, and self parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Holiday Inn Express Richmond Downtown by IHG offers 100 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This Richmond hotel also offers a 24-hour fitness center, a vending machine, and concierge services. Parking is available onsite for a surcharge.

Holiday Inn Express Richmond Downtown by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • 20 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 20 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Richmond Downtown
Holiday Inn Hotel Richmond Express Downtown
Holiday Inn Express Downtown Richmond Hotel Richmond
Holiday Inn Express Richmond
Holiday Inn Richmond
Holiday Inn Express Richmond Downtown Hotel

Reviews

Holiday Inn Express Richmond Downtown by IHG Reviews

8.4

Very Good

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 520 out of 1007 reviews
Rating 8 - Good. 268 out of 1007 reviews
Rating 6 - Okay. 106 out of 1007 reviews
Rating 4 - Poor. 49 out of 1007 reviews
Rating 2 - Terrible. 64 out of 1007 reviews

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were super friendly.
Stayed 2 nights in Jun 2025

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location to music venue
Stayed 1 night in Jun 2025

10/10 Excellent

Kimberly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were personal and professional.
Stayed 1 night in Jun 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Emma

Stayed 2 nights in May 2025

8/10 Good

Bella

Stayed 2 nights in May 2025

6/10 Okay

Kevin

Traveled with family
Liked: Cleanliness, staff & service
Nice staff, building needs refresh
Stayed 1 night in Jun 2025

8/10 Good

Jon Josh, menands

Liked: Cleanliness
I didnt like it when on my first morning there, upon exiting my room i was observed by a cleaning person a short distance away. She offored no greeting, yet when two white women approached are vacinity the cleaning person quickly greeted them with a "good morning". While before she look directly at me with no greeting. Im a black man. I didnt appreciate that.
Stayed 2 nights in May 2025

2/10 Terrible

irina

Stayed 1 night in May 2025

8/10 Good

Yao

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Chelsey

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Courtney

Stayed 1 night in May 2025

10/10 Excellent

Aimee

Stayed 1 night in May 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and a clean, quiet room. Perfect for my two night stay
Stayed 2 nights in May 2025

6/10 Okay

Joseph, Silver Spring

Stayed 1 night in May 2025

10/10 Excellent

Rodney

Liked: Cleanliness, amenities, property conditions & facilities
Clean and convenient with friendly staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Rodney

Liked: Cleanliness, amenities, property conditions & facilities
Clean and convenient with friendly staff
Stayed 2 nights in May 2025

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Jeffrey Scott

Traveled with family
Disliked: Staff & service
The room was spacious. Unfortunately we did not get room cleaning, card did not work,hat to get a new card daily.
Stayed 4 nights in May 2025

10/10 Excellent

Louis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff, clean rooms and facility, decent breakfast.
Stayed 2 nights in May 2025

4/10 Poor

Loubna, Northville

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not clean hotel, room wasn’t clean- hair on bathroom floor and sink. Tub was stained. We left early, I couldn’t stay any longer. Big waist of money
Stayed 4 nights in May 2025

10/10 Excellent

Jean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the theater and restaurant we had reservations for. Staff was pleasant and helpful. Rooms were clean and comfirtablr
Stayed 1 night in Apr 2025

10/10 Excellent

Rosanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They let us keep our car parked in their lot for the following day while we explored on foot.
Stayed 1 night in Apr 2025

6/10 Okay

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Place was nice. Staff was great. Has parking which is great. Just in a nondescript area on a busy road and not super convenient if your activities are more central Philly. On the positive, the ride through West Philly to Bart’s Bagels - a great bagel shop a few miles away - was awesome. Nice to see there are still cool neighborhoods for non wealthy people that aren’t gentrified yet. Love Philly. Good time!
Stayed 1 night in Apr 2025

10/10 Excellent

Arvind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025