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Delta Hotels by Marriott Richmond Downtown

3.5 star property

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Photo gallery for Delta Hotels by Marriott Richmond Downtown

Daily cooked-to-order breakfast for a fee
Exterior
Exterior
Lounge
Studio, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, premium bedding, Select Comfort beds, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Breakfast available
  • Gym
  • Laundry
  • 24/7 front desk
$172
includes taxes & fees
Nov 27 - Nov 28

Explore the area

View in a map
555 E Canal Street, Richmond, VA, 23219
  • Place, Broad Street
    ‪6 min walk‬
  • Place, Virginia Commonwealth University
    ‪9 min walk‬
  • Place, Greater Richmond Convention Center
    ‪11 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, Select Comfort beds, in-room safe

Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(45 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, Select Comfort beds, in-room safe

Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(52 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, Select Comfort beds, in-room safe

Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking, River View

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, River View | 1 bedroom, premium bedding, Select Comfort beds, in-room safe

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, River View

8.0 out of 10
Very good
(5 reviews)
  • 525 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking, River View

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, River View | 1 bedroom, premium bedding, Select Comfort beds, in-room safe

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, River View

8.0 out of 10
Very good
(3 reviews)
  • 675 sq ft
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, Select Comfort beds, in-room safe

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, Select Comfort beds, in-room safe

Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Studio, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, premium bedding, Select Comfort beds, in-room safe

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking (Mobility Accessible, Transfer Shower)

1 bedroom, premium bedding, Select Comfort beds, in-room safe

Room, 2 Double Beds, Non Smoking (Mobility Accessible, Transfer Shower)

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, Select Comfort beds, in-room safe

Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, Select Comfort beds, in-room safe

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Transf Shwr)

1 bedroom, premium bedding, Select Comfort beds, in-room safe

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Transf Shwr)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Delta Hotels by Marriott Richmond Downtown

3.5-star hotel in Downtown Richmond
2 restaurants, an indoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Delta Hotels by Marriott Richmond Downtown offers 298 accommodations with safes and complimentary bottled water. Select Comfort beds feature premium bedding. 49-inch Smart televisions come with premium cable channels and Netflix. Microwaves and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Delta Hotels by Marriott Richmond Downtown features an indoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 13005 square feet (1208 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and a garden. A complimentary area shuttle within 2.00 mi is available for guests. Onsite parking is available (surcharge), along with a car charging station.

Delta Hotels by Marriott Richmond Downtown is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:00 AM.
Delta Hotels by Marriott Richmond Downtown has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 2 mi
  • Self parking on site (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:00 AM for a fee: USD 10 to 18 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 13,005 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 16 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1986
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 18.00 per person
  • Self parking fee: USD 25 per day (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Richmond Downtown
Delta Hotels Richmond Downtown Hotel
Crowne Plaza Richmond Downtown Hotel Richmond
Richmond Crowne Plaza
Crowne Plaza Richmond Downtown Hotel
Delta Hotels Marriott Richmond Downtown Hotel
Delta Hotels Marriott Richmond Downtown
Crowne Plaza Richmond Downtown
Delta Hotels by Marriott Richmond Downtown Hotel
Delta Hotels by Marriott Richmond Downtown Richmond
Delta Hotels by Marriott Richmond Downtown Hotel Richmond

Delta Hotels by Marriott Richmond Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 640 out of 1002 reviews
Rating 8 - Good. 212 out of 1002 reviews
Rating 6 - Okay. 82 out of 1002 reviews
Rating 4 - Poor. 36 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jan-Bas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and professional.
Stayed 1 night in Aug 2025

10/10 Excellent

Kari

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ll be back!
Stayed 1 night in Aug 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Jamilah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager that day was excellent. What I didn’t like was the noise from the next room I couldn’t sleep.
Stayed 1 night in Jul 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Clean and comfortable room. Shout out to the bartender on 7/26/25. He was closing up, when a thirsty group of concert go-ers showed up. He opened back up and made sure everyone was taken care of. Great guy that helped cap off a great night!
Stayed 1 night in Jul 2025

8/10 Good

Kristoffer, Chapel Hill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish we had gotten our room, but previous guest smoked in it so it was unavailable. Staff were accommodating and pleasant.
Stayed 1 night in Jul 2025

10/10 Excellent

Tiara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delta Richmond was very cleannand quiet. The shuttle drivers Mr. Gary and Mr. O. were amazing. They gave us recommendation and were very speedy and polite. The check in was a breeze. The staff was inviting and nice and helpful.
Breakfast buffet in the Quench restaurant!
Breakfast buffet in the Quench restaurant!
View form my windows on the 7th floor!
View from my room.
Stayed 2 nights in Jul 2025

8/10 Good

Artsiom, Philadelphia

Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Owen

Disliked: Staff & service, property conditions & facilities
Bathroom does not flush after maintenance said it was fixed.
Stayed 1 night in Jul 2025

8/10 Good

Natalia I

Liked: Staff & service
Stayed 4 nights in Jul 2025

8/10 Good

Oswald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Richmond Stay

Great hotel close to family
Stayed 3 nights in Jun 2025

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area and a short 5 minute walk to Alliance venue!
Stayed 1 night in Jul 2025

10/10 Excellent

Edwin

Stayed 2 nights in Jun 2025

10/10 Excellent

Edwin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Greatest Welcome back recognition ever experienced

Great staff at the front desk, and hospitality staff super amazing. Isaac was super friendly and all those under him were perfect. I would only say Ashley (Bar staff) needs hospitality training. There was not 1 smile, nor happy greeting from her any night of the week I was there. She seemed miserable.
Stayed 5 nights in Jul 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could have done without the 8:30 fire alarm on a Sunday no, but appreciate the efficiency and safety measures. Shuttle driver Garry was a highlight. Terrific service, lovely man. Very helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Earl, Virginia Beach

Stayed 1 night in Jun 2025

2/10 Terrible

Mary

Disliked: Cleanliness, staff & service, property conditions & facilities
The first room I checked in, the toilet didn’t work. I was moved to another room and the AC didn’t work and I was offered a fan by maintenance. Location: 555 Canal St. Richmond, VA.
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Clean modern hotel with all the amenities you need for a night or two
Stayed 1 night in Jul 2025

10/10 Excellent

Rachael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

micheal

Business traveler
Stayed 3 nights in Jun 2025

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Gequisha

Stayed 1 night in Jul 2025

10/10 Excellent

pasquale

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely friendly and helpful. Very quick to help and answer questions. They offer free shuttle service w/in 2 miles. A+ experience all around.
Stayed 1 night in Jun 2025

10/10 Excellent

Sharon, Washington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our one night stay.
Stayed 1 night in Jun 2025