Search Deals on

San Cristóbal de La Laguna Vacation Packages

This hotel and room were both quite charming. The room is big and the ceilings were very high. It's in an historic building and we'll cared for. I loved my room there.

Bosh

Size of the unit was amazing and the full kitchen made it very convenient to prepare my own meals. If people have any mobility issues, it was not easy to get to the unit without help. Also the poolside restaurant had very good food and was reasonably priced.

The hotel was lovely and the staff members were vwry friendly however, the amenities for the kids were lacking. There was no soft play area as shown in the images on your website therefore it left my small kids with no entertainment. The games room was also subpar as the arcade games was not working. Apart from those things mentioned the hotel is lovely, Kevin the pool attendant was lovely, and tall the concierge staff.

Food was very good, staff were friendly enough, pool area was clean, bar was ok. Rooms were a bit dated. Two single beds pushed together, not what we asked for! Cleaners were hard working as were the bar staff. Had to pay for the safe that was already in room which I have never had anywhere I have been before. This was after telling us that the Spa was not open for the whole week we were staying! This was one of the main reasons we picked this resort! We were then told we could use other hotels but would obviously be charged! We were never notified before we arrived, when asked via email if we could upgrade room, we were simply told they couldnt do anything as we booked via third party and to go to them! No help what so ever! Don't bother with sea view room, just black rocks! The local people were lovey and although we were there just to relax and chill out and have a nice few spa sessions! [Not] so didnt do much site seeing. But what we did see was lovely and wish we had a bit more time to see more. Would I go back to Tenerrife? Absolutely! This hotel! Nope! Tried to get compensation the hotel simply denied responsibility and said spa was open now!? Brilliant! Dont usually leave reviews like this, but people shouldn't have to have to go through the same!

Une hôtel de grande classe

The staff are very nice and food/breakfast are very good. We arrived really late on our first day, but they save us food to have that night, very much appreciate it. Lots of choices with your breafast and you can have as much as you can. The rooms have aircon and quite spacious. You have options to cook, but we avail halfboard with reasonable price with lots of choices. You have gymn, tennis court etc to enjoy during your stay. Swimming pools are clean. I highly recommend it for those who wants to stay in Tenerife.