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Florida Keys Vacation Packages

Yo reservé el hotel president y por ese pagué cuando llegue antes de las 11:00 pm pero ahí me dijeron que debido a la hora me hubicarian en un hotel cercano supuestamente con vista al mar, al Llegar a ese pinguin hotel nos h ubicaron en el tercer piso la Habitación pararece que tenía moho. Eso no fue lo que yo reservé tome una foto del moho en el baño. El edificio es muy antiguo.

Location shopping beautiful beaches

Great place, great facilities, pick up and drop off are tricky because there is always some action at the hotel. Heavy party crowd

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Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

Clean room and friendly staff. Would stay here again.

My 5 yr old and I visited your Riu Plaza Miami for a brief vacation for my birthday. Our visit dates were June 15, 2026-June 17, 2026. Both nights we stayed, we had no hot water to shower. I spoke with the front desk about the issue. Maintenance came but only fixed the problem briefly. Lack of hot water is a major discomfort especially on a birthday vacation. When I complained, I was asked “what do you want us to do”. I was also told that a manager would contact me and after following up was told there was no management present to assist in the issue. My daughter and I left around 7 am and could not speak with anyone about the issue. I was told the only way to receive assistance, was to send an email. I also had to use my cell phone if I wanted to use the internet or stream apps to the television. I had to use my phone screen to mirror to the tv. Highly displeased and will not visit again

Good one