"Mgr. Taren was extremely helpful & svc oriented."
When we didn't get the room we requested and followed up on Taren (a manager) offered us some perks that made our stay much more enjoyable. We were very disappointed at first, but Taren was truly apologetic and accommodating, so we decided to stay and ENJOY the night. Our view was not what we wanted; however, it was beautiful overall. And, his awesome customer service made our stay...
Traveller from Chicago, IL
This Magnificent Mile hotel is located among Chicago's world-class shopping, restaurants and attractions. The Navy Pier …More
Nice hotel, staff was super friendly and there was a park view! The only thing is that if you go when it starts getting cold the hotel runs on a two pipe ac unit... so if the heat is on in the lobby, it’s also on in your room. And in the gym! If you’re cold natured that’s fine, but I was hot and had to sleep with the window cracked.
Traveller from Houston, Tx
Across from the greenery and attractions of Grant Park, the Essex Inn is 3 blocks from the Loop business district and Lake …More
We were welcomed with a friendly smile and it only got better. The room style is smart and comfortable. The rooms' layout is not traditional, it is just better. The staff were ALL friendly, helpful and knowledgeable. We will definitely stay in this hotel property again.
Traveller from petoskey mi
Centrally located in downtown Chicago’s Loop business district, this upscale hotel is a 10-minute walk from the iconic Bean …More
Locals call downtown Chicago “The Loop.” The famous Marshall Field’s, now a Macy’s, is on State Street. Cultural attractions include the Art Institute of Chicago, the Lyric Opera, and the Chicago Symphony Orchestra. Grant and Millennium parks are along the lakefront. Visitors can enjoy complimentary concerts (summer only) and the annual, two-week “Taste of Chicago” in June at Grant Park.