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Congress Plaza Hotel

Property class: 3.5

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Photo gallery for Congress Plaza Hotel

A spacious lobby with a central sofa, multiple seating areas, and a decorative ceiling.
Outdoor seating with yellow umbrellas labeled "Twisted Tea," wicker chairs, and tables.
A cityscape with various buildings, including a prominent skyscraper and a classical building with arched windows.
A grand ballroom with ornate ceiling decorations, multiple chandeliers, and a central table with a white tablecloth.
A spacious bar area with a central bar, multiple seating options including bar stools and tables, and a well-lit ceiling with recessed lighting.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available
  • Business services
The current price is $136
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
520 South Michigan Avenue, Chicago, IL, 60605
  • Place, Grant Park
    ‪1 min walk‬
  • Place, Auditorium Building and Theatre
    ‪2 min walk‬
  • Place, Millennium Park
    ‪9 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Lake View

A hotel room with a bed, a desk, a chair, a window with curtains, and a view of the outdoors.

Standard Room, 1 King Bed, Lake View

8.4 out of 10
Very good
(271 reviews)
  • Lake view
  • 251 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Queen Room

A hotel room with a bed, a desk with a lamp, a chair, and large windows with curtains.

Queen Room

  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Suite, 1 King Bed, Lake View, Lakeside

A modern living room with a flat-screen TV, two sofas, a coffee table, and a TV stand.

Standard Suite, 1 King Bed, Lake View, Lakeside

8.6 out of 10
Excellent
(24 reviews)
  • Lake view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Family Suite

Hypo-allergenic bedding available, in-room safe, desk, laptop workspace

Family Suite

  • Sleeps 6
  • 2 Double Beds and 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A bedroom with a bed, nightstands, a painting, and a patterned rug.

Standard Room, 1 King Bed

7.8 out of 10
Good
(620 reviews)
  • 278 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Double Beds

A bedroom with two beds, a nightstand, a lamp, and a view of the city through a window.

Standard Room, 2 Double Beds

7.8 out of 10
Good
(537 reviews)
  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Room, 2 Double Beds, Lake View

A hotel room with two beds, each with a blue quilted bedspread and matching pillows. There is a bedside table with a lamp between the beds.

Standard Room, 2 Double Beds, Lake View

8.0 out of 10
Very good
(143 reviews)
  • Lake view
  • 251 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Family Suite

A hotel room with two beds, a desk, a chair, and a window with curtains.

Family Suite

8.0 out of 10
Very good
(85 reviews)
  • 538 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free wired internet

View all photos for Accessible Standard Room, 2 Double Beds

A modern hotel room with two beds, a round dining table, and a small seating area.

Accessible Standard Room, 2 Double Beds

7.8 out of 10
Good
(66 reviews)
  • 251 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Queen Room, Interior View

A hotel room with a bed, two bedside tables, a desk, a chair, and a window with curtains.

Queen Room, Interior View

  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Queen Room, Interior View

A modern bedroom with a city view, a large bed with blue bedding, a desk with a computer, and a flat-screen TV.

Queen Room, Interior View

8.0 out of 10
Very good
(183 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Junior Suite, City View

A modern bedroom with a large bed, two bedside tables, a window with curtains, a radiator, and a view of a building.

Junior Suite, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About this property

Congress Plaza Hotel

3.5-star hotel in Downtown Chicago
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a fitness center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and conference space. Housekeeping is available on request.
Congress Plaza Hotel offers 870 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Premium cable television is provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Chicago hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. This 3.5-star property offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 50000 square feet (4645 square meters) include conference space. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Congress Plaza Hotel is a smoke-free property.

Full breakfasts are available for a surcharge between 6:30 AM and 11:00 AM on weekends.
Tavern Tap - This sports bar serves breakfast only. Open select days.
Tavern Tap - Onsite sports bar. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (USD 62 per night)

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:00 AM for a fee: USD 16 to 23 for adults and USD 12 to 18 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Tavern Tap
  • Tavern Tap

Things to do

  • Bicycle storage
  • Gym
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 50,000 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Hand-held showerhead
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • 3 buildings
  • Banquet hall
  • Built in 1893
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 49.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 59.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 16 to 23 for adults, and USD 12 to 18 for children
  • Uncovered self parking fee: USD 62.00 per night
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides central air conditioning in summer and central heating in the winter. In-room climate control is not available.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Congress Hotel
Congress Hotel Plaza
Congress Plaza
Congress Plaza Chicago
Congress Plaza Hotel
Congress Plaza Hotel Chicago
Hotel Congress Plaza
Plaza Congress Hotel
Congress Hotel Chicago
Congress Plaza Hotel Hotel
Congress Plaza Hotel Chicago
Congress Plaza Hotel Hotel Chicago

Congress Plaza Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 4587 out of 10278 reviews
Rating 8 - Good. 2642 out of 10278 reviews
Rating 6 - Okay. 1637 out of 10278 reviews
Rating 4 - Poor. 760 out of 10278 reviews
Rating 2 - Terrible. 652 out of 10278 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
The location was excellent. Close to all the museums, shopping district and river walk.
Stayed 1 night in May 2026
Verified review

8/10 Good

Marquis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel an a great location
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel downtown.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, safe, clean and reasonable price.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities
Always stay here when I’m trying to save money great location and price
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar was very welcoming and the historic ambience and location was exceptional
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Genesis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay and i will be back.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Darrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

liosbel

Liked: Staff & service, amenities, property conditions & facilities
Really nice place
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location right in the heart of Downtown Chicago.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice hotel clean room comfy beds. Definitely would stay here again for the price
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and views!
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
We had a clean room, the staff was attentive. It was a great experience!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Noor

great location, helpful staff, room was clean and modern
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Haziel

Liked: Cleanliness, staff & service, amenities
The lakeview was spectacular and the rooms had ample space.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only place I stay in Chicago perfect place right on Michigan ave with a lot of good history
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Misti

Liked: Cleanliness, staff & service
Older hotel but well maintained. Rooms took a bit to cool off during the summer but the view was great!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So good place and so central
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and staff
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Giancarlo

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Good spot. Nice staff. Great location.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel in Chicago!
Stayed 4 nights in May 2026