My wife and myself were greeted warmly by the staff upon arrival. As we were too early for checking in (check in time @ 3pm), we were chauffered by the hotel car (booking required and operated from. 10am to 6pm) to the Gotemba Premium Outlet.
Upon check-in in the evening, we were guided by the courteous staff who brought us to the room. The room was spacious, well equipped and very clean. The beds were sufficiently comfortable for a good night sleep.
The breakfast served at the restaurant (included in our stay) was very well presented and tasty. We had tried both Japanese and western breakfast.
We were happy with the stay and would recommend even family with children to stay here.
Traveller from Singapore
Situated on the boardwalk, this luxury resort is within 1 mi (2 km) of Chichibunomiya Memorial Park and Fuji Bussharito Heiwa …More
Very good. My only concern was the state of the private baths in the evening as they did not seem as clean as I would have liked. Otherwise, staff were excellent. I would recommend not going for half board as there are good restaurants in the neighbourhood. Dinner was good but expensive. At least check the difference between B&B and half board. This is a quiet hotel so if you want to party it is not for you. Having said that, it is a good place to relax and chill out. Good for couples although public baths are single sex.
Traveller from London
Located in Gora, this hotel is within a 10-minute walk of Hakone Ropeway, Hakone Museum of Photography, and Hakone Gora Park …More
Their food menu are soso. But there will definitely be some highlight on one of a few dishes. Like their beef! Mostly are fresh vegetables! So if u like vegetables their food is the way to go. I wouldnt go here for food but more for their stay and ambience. Private bath in suite room was pretty!
Located in Miyanoshita, this hotel is within 1 mi (2 km) of Hakone Open Air Museum, Chisuji Falls, and Okada Museum of Art …More
"Average budget hotel closed to JR Gotemba station"
Hotel condition and facility are average, breakfast at the buffet line was good, wide selection of food, restaurant staffs were friendly, and attentive. I fortunately could see the clear Mt. Fuji from room window.
Traveller from Bangkok
Situated in Gotemba, this hotel is within 3 mi (5 km) of Chichibunomiya Memorial Park, Fuji Bussharito Heiwa Park, and Fureai …More
Good getaway from the main cities. Comfortable living arrangements and an amazing onsen experience. This hotel has access to another onsen within a short walk (<3min). English friendly staff. Delicious buffet. Only complaint is that it's really far from the train/subway, looking at 14-18mins of uphill walking. I'd recommend finding a hotel shuttle
Traveller from Toronto
Situated in the historical district, this ryokan is within a 10-minute walk of Gyokuren Shrine and Tamadare Falls. Shogenji …More
This is my 3rd Hakone hotel stay and think it is the best so far. The hotel provides free transport pick up within minutes of call, so location is not a problem. Very friendly staff to welcome us with VIP check in service at the lobby and served with a cup of hot tea, followed by detailed explanation of the hotel layout and sending us to the room, making sure the room and amenities are ok and explaining the onsen temperature setting, all done by a friendly English speaking staff. The hotel served traditional Japanese dinner and breakfast which is unique and delicious. Above all, onsen is awesome!
Traveller from SGP
Situated in Hakone, this hotel is within a 5-minute walk of Shogenji Temple and Sounji Temple. Key Hiraga Museum and Tamadare …More
We enjoyed our experience at this hotel. Although its an old hotel, but it is very well maintained. Hotel gave us a nostalgic feel, brings us back in time. Staff are VERY warm and hospitable. Even though some may not speak English, but you can see the effort they put in helping you with your needs. Onsen was nice too. We will want to come back here again.
Traveller from Singapore
Situated in Hakone, this hotel is within a 10-minute walk of Tokoan Kumano Gongen, Hakone Toy Museum, and Key Hiraga Museum …More