Gora Hotels near Hakone, Japan

My wife and myself were greeted warmly by the staff upon arrival. As we were too early for checking in (check in time @ 3pm), we were chauffered by the hotel car (booking required and operated from. 10am to 6pm) to the Gotemba Premium Outlet. Upon check-in in the evening, we were guided by the courteous staff who brought us to the room. The room was spacious, well equipped and very clean. The beds were sufficiently comfortable for a good night sleep. The breakfast served at the restaurant (included in our stay) was very well presented and tasty. We had tried both Japanese and western breakfast. We were happy with the stay and would recommend even family with children to stay here.

Very good. My only concern was the state of the private baths in the evening as they did not seem as clean as I would have liked. Otherwise, staff were excellent. I would recommend not going for half board as there are good restaurants in the neighbourhood. Dinner was good but expensive. At least check the difference between B&B and half board. This is a quiet hotel so if you want to party it is not for you. Having said that, it is a good place to relax and chill out. Good for couples although public baths are single sex.

Their food menu are soso. But there will definitely be some highlight on one of a few dishes. Like their beef! Mostly are fresh vegetables! So if u like vegetables their food is the way to go. I wouldnt go here for food but more for their stay and ambience. Private bath in suite room was pretty!

Hotel condition and facility are average, breakfast at the buffet line was good, wide selection of food, restaurant staffs were friendly, and attentive. I fortunately could see the clear Mt. Fuji from room window.

Good getaway from the main cities. Comfortable living arrangements and an amazing onsen experience. This hotel has access to another onsen within a short walk (<3min). English friendly staff. Delicious buffet. Only complaint is that it's really far from the train/subway, looking at 14-18mins of uphill walking. I'd recommend finding a hotel shuttle

This is my 3rd Hakone hotel stay and think it is the best so far. The hotel provides free transport pick up within minutes of call, so location is not a problem. Very friendly staff to welcome us with VIP check in service at the lobby and served with a cup of hot tea, followed by detailed explanation of the hotel layout and sending us to the room, making sure the room and amenities are ok and explaining the onsen temperature setting, all done by a friendly English speaking staff. The hotel served traditional Japanese dinner and breakfast which is unique and delicious. Above all, onsen is awesome!

We enjoyed our experience at this hotel. Although its an old hotel, but it is very well maintained. Hotel gave us a nostalgic feel, brings us back in time. Staff are VERY warm and hospitable. Even though some may not speak English, but you can see the effort they put in helping you with your needs. Onsen was nice too. We will want to come back here again.

Very relaxing stay in a classic setting. Rooms are very large and the entire hotel including grounds are beautiful

Loved experiencing the total Japanese stay. Meals and room great. Transport available to train station for sites.

Staff and restaurant are very good. Rooms are clean