We checked in to the hotel for 2 nights after a skiing holiday in Hakuba. Initially, we were put into very nice double room but internet connection was very poor. The hotel IT person tried to fix it without success and even tried another room on same floor which was available, but internet wouldn't onnect there either. The young man from the front desk who accompanied the IT man then arranged to move us to a beautiful suite on the 11th floor, but first checked the internet was working perfectly. Couldn't have asked for a better resolution of the problem or better customer service as it was imperative that we were able to use the internet.
The breakfast was superb and the other restaurants in the hotel looked top class too.
I would highly recommend the hotel.
Traveller from South Australia
Guests of Rihga Royal Hotel Kyoto can walk 7 minutes to Kyoto Station or use the hotel's free shuttle service. Nearby …More
The hotel is situated next to the Conference Center and to the Takaragaike lake. It is a beautiful setting and we enjoyed taking a walk just from the hotel. It is a little far away from the city centre and it takes about 20 minutes by subway. But the subway station is within a few minutes walk from the hotel.
Traveller from Vancouver BC
Located in the Rakuhoku neighborhood of North Kyoto, this hotel is adjacent to Takaragaike Park and 200 meters from the Kyoto …More
Got in late and they were happy to check us in.
Great location with easy walk to mall and shops. Mad food everywhere.
Cheap and easy to find.
Just a 700 meter walk from the first main train station from the airport.
Traveller from Aus
Located in Chuo, this hotel is within a 10-minute walk of Hozenji-Yokocho Alley and Shinsaibashi Shopping Arcade. Tsutenkaku …More