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Get an overview of this hotel
4.5-star Hakone resort in Gora

Popular property highlights

Free self parking
Free WiFi
Laundry facilities
Smoke-free property
24-hour front desk

Location

Located in Gora, this luxury resort is within 1 mi (2 km) of Hakone Gora Park and Hakone Kowakien Yunessun. Hakone Open Air Museum and Lake Ashi are also within 6 mi (10 km). Hakone Gora Station is 15 minutes by foot.

Resort Features

3 restaurants, a full-service spa, and a bar/lounge are available at this smoke-free resort. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Other amenities include a spa tub, massage/treatment rooms, and conference space.

Room Amenities

All 80 rooms offer free WiFi and free wired Internet, plus DVD players and LCD TVs with satellite channels. Other amenities available to guests include refrigerators, minibars, and room service.

Languages Spoken

  • English

Show all languages

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 4068 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Only service animals are allowed

Security system

Debit cards not accepted

No rollaway/extra beds available

No cribs (infant beds) available

Parking height restrictions apply

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed (service animals welcome)

We should mention

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Parking height restrictions apply.

Hotel Names

  • Hakone Hyatt Regency
  • Hakone Resort
  • Hyatt Hakone
  • Hyatt Regency Hakone
  • Hyatt Regency Hakone Resort
  • Hyatt Regency Hakone Hotel Hakone-Machi
  • Hyatt Regency Hakone Machi
  • Hyatt Regency Hakone Resort Spa
  • Hyatt Regency Hakone Hakone
  • Hyatt Regency Hakone Resort and Spa Resort
  • Hyatt Regency Hakone Resort and Spa Hakone
  • Hyatt Regency Hakone Resort and Spa Resort Hakone

Hotel Amenities

Renovations + Closures

The property will be renovating from 02 September 2019 to 19 December 2019 (completion date subject to change). The following areas are affected:

  • Exterior

During renovations, the resort will make every effort to minimize noise and disturbance.

Property Features

In addition to a full-service spa, Hyatt Regency Hakone Resort and Spa features hot springs and a spa tub. Dining is available at one of the resort's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Event facilities measuring 1141 square feet (106 square meters) include conference space. This luxury resort also offers tour/ticket assistance, multilingual staff, and a garden. A train station pick-up service and a train station drop-off service are complimentary for guests. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Hyatt Regency Hakone Resort and Spa is a smoke-free property.

  • Express check-in
  • Bar/lounge
  • Water dispenser
  • Elevator
  • Free train station drop-off
  • Full-service spa
  • 24-hour front desk
  • Conference space
  • Spa treatment room(s)
  • Porter/bellhop
  • Express check-out
  • Electric car charging station
  • Tours/ticket assistance
  • Meeting rooms
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Free wired Internet
  • Smoke-free property
  • Conference space size (meters) - 106
  • Terrace
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • Concierge services
  • Conference space size (feet) - 1141
  • Free train station pickup
  • Laundry facilities
  • Parking (limited spaces)
  • Spa tub
  • Total number of rooms - 80
  • Television in common areas
  • Number of floors - 5
  • Garden
  • Multilingual staff
  • Fireplace in lobby
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)
  • DVD player

Room Amenities

Hyatt Regency Hakone Resort and Spa offers 80 air-conditioned accommodations with DVD players and minibars. LCD televisions come with satellite channels. Bathrooms include slippers, toilets with an electronic bidet, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Microwaves, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Free newspaper
  • Air conditioning
  • Refrigerator
  • Minibar
  • Free WiFi
  • Daily housekeeping
  • Free wired Internet
  • DVD player
  • Blackout drapes/curtains
  • Hypo-allergenic bedding available
  • Iron/ironing board (on request)
  • Desk
  • Toilet with electronic bidet
  • In-room climate control (air conditioning)
  • LCD TV
  • Hair dryer
  • Microwave (on request)
  • Slippers
  • In-room safe
  • Room service (limited hours)
  • Satellite TV service

Parking

Free self parking , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.

Dining Room Western - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Reservations are required.

Dining Room Sushi - This sushi bar specializes in sushi and serves dinner only. Reservations are required.

Berce - This fine-dining restaurant serves dinner only. Reservations are required.

Living Room - This lobby lounge serves light fare only. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Spa Services

Izumi Spa has 8 treatment rooms. Services include facials, detox wraps, and body treatments. The spa is equipped with hot springs/mineral springs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.

  • Number of treatment rooms 8
  • Reflexology
  • Indoor mineral hot springs (Japanese-style onsen)
  • Detoxification wrap
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hot springs/mineral springs in spa
  • Hydrotherapy treatments
  • Yukata (Japanese robe)
  • Massages

Nearby Activities

Recreational amenities at the resort include a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hot springs on site

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