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Gora Hanaougi

3.0 star property

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Photo gallery for Gora Hanaougi

Suite w/ Private Onsen (2F) Halfboard (Breakfast & Dinner), Check-in 3pm-6pm | 1 bedroom, minibar, in-room safe, desk
Lobby lounge
Twin Room w/ Private Onsen & Terrace (1F) Halfboard (Breakfast & Dinner), Check-in 3pm-6pm | 1 bedroom, minibar, in-room safe, desk
Lobby
Japanese Room w/ Private Onsen (2F, no kids under 12yrs) Halfboard (BF & Dinner), Check-in 3pm-6pm | 1 bedroom, minibar, in-room safe, desk

Reviews

10 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

View in a map
Gora 1300-681, Hakonemachi, Hakone, Kanagawa, 250-0408
  • Place, Hakone Kowakien Yunessun
    ‪15 min walk‬
  • Place, Hakone Open Air Museum
    ‪3 min drive‬
  • Place, Hakone Ropeway
    ‪5 min drive‬

Room options

View all photos for Japanese Room w/ Private Onsen (2F, no kids under 12yrs) Halfboard (BF & Dinner), Check-in 3pm-6pm

Japanese Room w/ Private Onsen (2F, no kids under 12yrs) Halfboard (BF & Dinner), Check-in 3pm-6pm | 1 bedroom, minibar, in-room safe, desk

Japanese Room w/ Private Onsen (2F, no kids under 12yrs) Halfboard (BF & Dinner), Check-in 3pm-6pm

10.0 out of 10
Exceptional
(14 reviews)
  • 388 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Futons

View all photos for Twin Room w/ Private Onsen (2F, no kids under 12yrs) Halfboard (BF & Dinner), Check-in 3pm-6pm

Twin Room w/ Private Onsen (2F, no kids under 12yrs) Halfboard (BF & Dinner), Check-in 3pm-6pm | 1 bedroom, minibar, in-room safe, desk

Twin Room w/ Private Onsen (2F, no kids under 12yrs) Halfboard (BF & Dinner), Check-in 3pm-6pm

10.0 out of 10
Exceptional
(11 reviews)
  • 388 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room w/ Private Onsen & Terrace (1F) Halfboard (Breakfast & Dinner), Check-in 3pm-6pm

Twin Room w/ Private Onsen & Terrace (1F) Halfboard (Breakfast & Dinner), Check-in 3pm-6pm | 1 bedroom, minibar, in-room safe, desk

Twin Room w/ Private Onsen & Terrace (1F) Halfboard (Breakfast & Dinner), Check-in 3pm-6pm

10.0 out of 10
Exceptional
(27 reviews)
  • 388 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon

View all photos for Suite w/ Private Onsen (2F) Halfboard (Breakfast & Dinner), Check-in 3pm-6pm

Suite w/ Private Onsen (2F) Halfboard (Breakfast & Dinner), Check-in 3pm-6pm | 1 bedroom, minibar, in-room safe, desk

Suite w/ Private Onsen (2F) Halfboard (Breakfast & Dinner), Check-in 3pm-6pm

10.0 out of 10
Exceptional
(3 reviews)
  • 807 sq ft
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Junior Suite w/ Private Onsen (2F) Halfboard (Breakfast & Dinner), Check-in 3pm-6pm

Junior Suite w/ Private Onsen (2F) Halfboard (Breakfast & Dinner), Check-in 3pm-6pm | Bathroom | Separate tub and shower, deep soaking tub, free toiletries, hair dryer

Junior Suite w/ Private Onsen (2F) Halfboard (Breakfast & Dinner), Check-in 3pm-6pm

10.0 out of 10
Exceptional
(5 reviews)
  • 667 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 3 Twin Futons

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About this property

Gora Hanaougi

3-star ryokan in Gora
This smoke-free ryokan features a restaurant, coffee/tea in a common area, and massage/treatment rooms. Free Japanese breakfast is provided, as well as free WiFi in public areas, free self parking, and free train station pick-up. Additionally, free newspapers, gift shops/newsstands, and free train station drop-off are onsite.
Gora Hanaougi offers 20 air-conditioned accommodations with outdoor private hot tubs and minibars. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, toilets with an electronic bidet, and complimentary toiletries.

This Hakone ryokan provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include massages.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are 2 hot springs open between 3:00 PM and midnight.

Gora Hanaougi features hot springs. The ryokan offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This hot springs ryokan also offers spa services, gift shops/newsstands, and coffee/tea in a common area. A train station pick-up service and a train station drop-off service are complimentary for guests. Complimentary self parking is available on site.

Gora Hanaougi is a smoke-free property.

A complimentary Japanese breakfast is served each morning between 8:00 AM and 9:30 AM.
Gora Hanaougi has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle
  • Free self parking on site

Food and drink

  • Free Japanese breakfast available daily 8:00 AM to 9:30 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • In the mountains

Spa

  • 2 hot springs
  • 2 treatment rooms
  • Hot springs open from 3:00 PM - midnight
  • Hot springs water temperature - 108 ºF
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchairs on site

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
This property offers shuttle pickup service from Gora station only.
Meals are not included in the room rate for children under 3 years old.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Requests for dietary restrictions or food allergies cannot be accommodated.

We should mention

Hot springs access available from 3:00 PM to midnight
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

GORA HANAOUGI Inn
HANAOUGI Inn
HANAOUGI
GORA HANAOUGI Ryokan
GORA HANAOUGI Hakone
GORA HANAOUGI Ryokan Hakone

Gora Hanaougi Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 445 out of 471 reviews
Rating 8 - Good. 19 out of 471 reviews
Rating 6 - Okay. 6 out of 471 reviews
Rating 4 - Poor. 0 out of 471 reviews
Rating 2 - Terrible. 1 out of 471 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Isabelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best. holiday. ever

This extraordinarily beautiful place gave my teenage daughter and myself a wonderful introduction to the artistry and variety ofJapanese fine dining. What an exceptional indulgence. The luxury of a private onsen and spa treatments made our stay the ultimate holiday, and we left from this mountain hideaway truly feeling on top of the world
Stayed 2 nights in Jul 2025

6/10 Okay

LIA, LOS ANGELES

Traveled with partner
Disliked: Cleanliness
Let me reiterate by saying it’s really unfortunate that I can’t give this establishment a 5 star review all around because the staff, service, food, message treatments, view, general etiquette were all 5 star caliber, especially the staff. However, room cleanliness is a big deal and our room was not only dated, it was dirty and just not taken care of, which is shocking in Japan where everyone takes so much pride in making sure everything is clean and set up. Splatters on walls, dusty corners and air conditioning vents, mold smell, mold in the shower and around doors/windows, dirty uncleaned private onsen on our balcony, I can go on…I know it was a hot time and there was moisture in the air but when we complained, they came in and bleached the shower walls and then everything smelled like bleach. Major upgrades needed and a better cleaning staff. On the bright side, Breakfasts and dinners were Michelin star caliber, staff was on top of it and extremely attentive but for $650/night, I was hoping for a clean nice room with a clean onsen pool to actually want to go into.
Mold and grime in shower walls
Shower floor
Stains/mold stains on walls and ceiling
Super dirty onsen tub
Stayed 2 nights in Jul 2025

10/10 Excellent

Akhtar

Stayed 1 night in Jul 2025

10/10 Excellent

Bart

Stayed 2 nights in Jul 2025

10/10 Excellent

Pierre, Van Nuys

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing experience. It is way more than a hotel it’s a complete immersion in the Japanese traditions. We loved every single minute of it and would recommend to everyone. If you can, you must try it!
Stayed 1 night in Jul 2025

8/10 Good

Christian, Fremont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall but they don’t help make restaurant reservation (the restaurant operator only speaks Japanese and I don’t). Also they wouldn’t help make a shuttle reservation for transport to the train station, perhaps it’s too complicated requiring personal info that they don’t have. Other hotels in different countries can help with reservations. Other than that it’s one of the best hotels I’ve stayed at.
Stayed 5 nights in Jun 2025

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service. Beautiful space. Completely satisfied
Stayed 2 nights in Jun 2025

10/10 Excellent

Vina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow is the best thing I can describe this property. From the moment you walk in to the time you leave. Best stay I had ever had in my life. The staff were great and very friendly. The rooms were very clean and prestine. Food were perfection. I would definitely return back to this property and will highly recommend it to familyband friends.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jack

Amazing property and experience. 10/10 would recommend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Luís

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is simply amazing. Great service, super clean and gorgeous. I loved the hotel and the location.
Stayed 2 nights in May 2025

10/10 Excellent

Vivienne

Stayed 1 night in Jun 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Kirstie Louise

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything about this stay was perfect. From the moment we were picked up at Gora station until the moment we were dropped off the service was exceptional and every smallest detail was considered. The food was superb, the venue was gorgeous and the room and private Onsen were out of this world. We couldn't have asked for a better time and hope that we get the opportunity to stay again in the future.
Stayed 2 nights in Jun 2025

10/10 Excellent

Brad

Stayed 2 nights in Jun 2025

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful stay. Thank you!
Stayed 1 night in Jun 2025

10/10 Excellent

Alyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 stay, everyone working here was so friendly and attentive. The view was incredible and the room was perfect. Couldn’t have asked for a better stay. The onsen was also incredibly relaxing, and the dinner and breakfast was a great experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Bianca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible. Everything
Stayed 1 night in Jun 2025

10/10 Excellent

Weimin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were treated with great hospitality in this onsen hotel. It started from great shuttle service pick up from Gora station and the welcome tea. Our room has an amazing view of the mountain around us. The private onsen has a perfect temperature and well maintained. Their breakfast and dinner are very nicely made and always delicious. The staff are very responsive and always so courteous. We really enjoyed our time there.
Stayed 2 nights in May 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and peaceful stay. The private elevator from the ropeway station (located on far side of parking lot) was a unique way to travel to this resort. The dining was top notch - very traditional. We would stay her again in a heartbeat.
Stayed 1 night in May 2025

10/10 Excellent

Neal

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Tony

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is where you want to be if you want to experience top tier hospitality. It is the best place I have stayed at in Japan. First of all, the amenities are miles ahead of other places. A lot of hotels offer free amenities but I often don’t use them because their quality is quite bad. But this ryokan truly separates itself from the other places. The amenities are great in quality and variety. This is truly a place you can come with just a change of clothing and nothing else. There are 3 public bathes for male and 3 for female. But they are often quite empty because there are only around 20 rooms in this ryokan and each room includes their own private bath with amazing view. The rooms are traditional, spacious, and comfortable. The meals are carefully arranged for both taste and nutrition. They have a private elevator to and from Sounzan station. They also have a shuttle bus to and from Gota station. Everything about this place is great. It is one of those places where I give a max rating and it make me think hard before giving other places a similar rating. Simply tremendous place, beautiful people, and amazing atmosphere.
Stayed 1 night in May 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 2 nights in May 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Idyllic mountain getaway

Our stay at Gora Hanougi was fantastic! The surroundings and accommodations were idyllic. We only wished we had more time to stay. The staff provided excellent service and the food was outstanding. It is a traditional ryokan but luxurious. Dinner and breakfast is included in your stay. This was our last stop on our honeymoon in Japan, and it was perfect!
Stayed 1 night in May 2025

10/10 Excellent

Giancarlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ryokan in Hakone.

Exceptional. Superb Kaiseki meal in private dining area plus impressive breakfast. Service exceptional. Beautiful Japanese style rooms. If you go to you are going hakone highly recommended stay.
Stayed 1 night in May 2025