The hotel is in a class of its own, living up to the Ritz-Carlton experience. Every element of our stay from check in to check out was elegantly done. The facilities are beyond clean and lavish. The rooms are large with great views and well stocked with essentials and non-essentials. The restaurants are extremely well run with wonderfully prepared meals. We stayed for 6 days and did not need to leave the resort once, which says a lot because we usually get stir crazy... but not here.
Traveller from Miami, FL
On a spectacular white-sand beach, the The Ritz-Carlton, Cancún, offers an interactive culinary center and indulgent Kayantá …More
This hotel is spacious, clean, and located within walking distance of all of downtown Tulum. If you want the beach, then you should stay at one of the beachside resorts, which are not within walking distance of downtown Tulum. However, Tulum is a great town just on the outskirts of the touristy area originating in Cancun and extending south. At Tulum, you will find an abundance of small shops, authentic local restaurants, and a small town atmosphere, but with tourist restaurants and bars if you want them. The staff at the hotel are all very pleasant. We stayed at this hotel twice now, and we will stay there when we visit Tulum next time.
Traveller from St. Louis, MO
Located in the heart of Tulum, this hotel is 0.5 mi (0.8 km) from Cave Heaven and within 3 mi (5 km) of Tulum Mayan Ruins and …More