Hotel Riu Caribe - All Inclusive

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Riu Caribe - All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Aerial view
Lobby
1 bedroom, minibar, in-room safe, blackout drapes
5 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast included
  • Spa
$290
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
Blvd. Kukulcan, Km 5.5, Lote 6-C, Zona Hotelera, Cancun, QROO, 77500
  • Langosta Beach
    ‪6 min walk‬
  • Tortuga Beach
    ‪11 min walk‬
  • Playa Tortugas
    ‪3 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪29 min drive‬

Room options

Standard Room, Ocean View (B2C-CA)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (B2C-US)

  • 377 sq ft
  • Sleeps 4
  • 1 Double Bed

Double Room, Ocean View (U)

7.8 out of 10
Good
(265 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Connecting Rooms (B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Standard Double Room (Kids Free | B2C-CA)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Connecting Rooms, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms, Oceanfront (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room (M)

8.8 out of 10
Excellent
(14 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Connecting Rooms (C)

  • 355 sq ft
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Double Room, Oceanfront (C)

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms, Oceanfront (C)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (L)

  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room, Connecting Rooms, Ocean View (C)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Double Room (RIU Party | C)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Standard Double Room (C)

8.2 out of 10
Very good
(33 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Room, Ocean View (C)

8.8 out of 10
Excellent
(12 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Oceanfront (L)

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (C)

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Double Room (RIU Party | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Standard Double Room, Connecting Rooms, Partial Ocean View (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms, Oceanfront (L)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Double Room (Swim-Up - Adults Only, U)

  • 388 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Oceanfront (B2C-CA)

  • Sleeps 4
  • 1 King Bed

Junior Suite, Oceanfront (U)

9.2 out of 10
Wonderful
(11 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (B2C-CA)

  • Sleeps 2
  • 1 King Bed

Double Room, Oceanfront (U)

9.6 out of 10
Exceptional
(14 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (B2C-US)

  • Sleeps 2
  • 1 King Bed

Double Room (Riu Party (U))

8.0 out of 10
Very good
(3 reviews)
  • 344 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Ocean View (U)

9.0 out of 10
Wonderful
(2 reviews)
  • 355 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Oceanfront (U)

8.0 out of 10
Very good
(1 review)
  • 355 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

Double Room, Partial Sea View (L)

8.8 out of 10
Excellent
(5 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Standard Double Room (B2C-CA)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (M)

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, Oceanfront (B2C-US)

  • Sleeps 4
  • 1 King Bed

Double Room (Riu Party, B2C-US)

  • Sleeps 2
  • 1 King Bed

Double Room, Sea View (M)

8.4 out of 10
Very good
(5 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (Swim-Up - Adults Only, B2C-US)

  • Sleeps 2
  • 1 King Bed

Double Room (Riu Party, L)

  • 344 sq ft
  • Sleeps 2
  • 2 Double Beds

Standard Double Room, Ocean View (E)

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 Double Bed

Standard Double Room (E)

  • 344 sq ft
  • Sleeps 4
  • 1 Double Bed

Double Room, Oceanfront (M)

  • 344 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room (Riu Party (M))

  • 344 sq ft
  • Sleeps 2
  • 2 Double Beds

Double Room (L)

  • 344 sq ft
  • Sleeps 4

Family Suite, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

Double Room, 2 Bedrooms, Oceanfront (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

Double Room, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room ( Kid Free | C)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room Standard

  • 376 sq ft
  • Sleeps 4

Double Suite Junior with Sea View

  • 398 sq ft
  • Sea view
  • Sleeps 2

Double Room Standard

  • 344 sq ft
  • Sleeps 4

Double Room Standard with Sea View

  • 344 sq ft
  • Sea view
  • Sleeps 4

Double Suite Junior with Sea View

  • 398 sq ft
  • Sea view
  • Sleeps 2

Double Room Standard with Partial Sea View

  • 376 sq ft
  • Partial sea view
  • Sleeps 4

Suite Junior with Sea View

  • 398 sq ft
  • Sea view
  • Sleeps 4

Double Room

  • 376 sq ft
  • Sleeps 4

Double Room with Sea View

  • 376 sq ft
  • Sea view
  • Sleeps 4

Double Room Luxury with View

  • 344 sq ft
  • Sleeps 2

Suite Junior with Sea View

  • 398 sq ft
  • Sea view
  • Sleeps 2

Double Room with Sea View

  • 355 sq ft
  • Sea view
  • Sleeps 2

Double Room Standard with Sea View

  • 355 sq ft
  • Sea view
  • Sleeps 4

Similar properties

About this property

Hotel Riu Caribe - All Inclusive

3.5-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Hotel Riu Caribe - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Housekeeping is available on request.
Hotel Riu Caribe - All Inclusive offers 506 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body treatments, and manicures and pedicures.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Hotel Riu Caribe - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Hotel Riu Caribe - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. Dining is available at one of the property's 5 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 2 swim-up bars and 8 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This Art Deco property also offers a complimentary children's club, a children's pool, and a health club. Onsite covered self parking is complimentary.

Hotel Riu Caribe - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 11:30 AM.
Coral - This buffet restaurant serves breakfast, lunch, and dinner.
Kulinarium - This theme restaurant serves dinner only. Open daily.
Margarita - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Shangri-la - This theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Pepe's Food - This diner specializes in American cuisine and serves lunch only. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 swim-up bars
  • 5 restaurants
  • 8 bars/lounges
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Coral
  • Kulinarium
  • Margarita
  • Pepe's Food
  • Shangri-la

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor pools
  • Beach volleyball
  • Bicycles
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Personal motorized watercraft
  • Sailing
  • Shopping
  • Snorkeling
  • TV in common areas
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool access ramp on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 10 floors
  • 100% renewable energy
  • Art Deco architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Caribe
All Inclusive Riu Caribe
Caribe All Inclusive
Caribe Riu
Riu Caribe
Riu Caribe All Inclusive
Riu Caribe All Inclusive Cancun
Riu Caribe Cancun
Gran Caribe Real Cancun
Grand Caribe Cancun
Grand Caribe Real Cancun
Riu Caribe Cancun Mexico
Riu Caribe Mexico
Riu Caribe Resort Cancun
Riu Caribe All Inclusive All-inclusive property Cancun
Riu Caribe All Inclusive All-inclusive property

Hotel Riu Caribe - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1049 out of 1695 reviews
Rating 8 - Good. 339 out of 1695 reviews
Rating 6 - Okay. 178 out of 1695 reviews
Rating 4 - Poor. 54 out of 1695 reviews
Rating 2 - Terrible. 75 out of 1695 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carrie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for an all inclusive. Food was very good especially breakfast. There were lots of young people and sometimes the crowd was a little out of hand but for the most part was fine. The non smoking policy is not enforced but since you are outside mostly it’s tolerable. Beat part was the staff and no seaweed on the beach.
Stayed 5 nights in Jun 2025

10/10 Excellent

LAURA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Resort, ranging in tone and detail. Choose the one that best fits what you want to convey! Option 1: Concise & Enthusiastic Our stay at Riu Caribe Resort was fantastic! The resort was incredibly clean, and we were really impressed with the variety of food options available. The beach was spotless, completely free of sargassum, and the pools were lovely. The entertainment team was amazing, keeping us engaged and entertained throughout our trip. Every single staff member was friendly and courteous, making our experience truly enjoyable. Highly recommend.
Stayed 7 nights in Jun 2025

10/10 Excellent

Helicity Anne

Traveled with group
Liked: Staff & service, amenities
The service was great and the staff was excellent and never felt unsafe one bit!
Stayed 4 nights in May 2025

10/10 Excellent

Roberto S

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful View the beach was beautiful no seaweed! My family loves this Resort we always come back to this one . The staff goes above and beyond to serve you . Love it and will not stay nowhere else! The Hotel is Exceptional in cleanliness everywhere is super Clean!
Stayed 4 nights in Jun 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good job
Stayed 2 nights in Jun 2025

10/10 Excellent

Nadir, Richmond

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great value for the money
Stayed 4 nights in Jun 2025

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Joyce

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Riu is always our only option. They are all amazing so far. The pool parties are fun so check before hand what theme they’ll have while you’re there and the food selection is great.
Stayed 4 nights in Jun 2025

10/10 Excellent

Olivia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property friendly staff good food and awesome views!

8/10 Good

Tamara, Sterling Heights

Liked: Cleanliness, amenities, property conditions & facilities
Gre
Stayed 3 nights in Jun 2025

10/10 Excellent

Rich

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome place to stay great views awesome staff and excellent food!
Stayed 4 nights in Jun 2025

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was my 4th visit. It was my first visit since the renovation. I liked the updates to the rooms, but missed the giant pool. I found the rooms clean, but some of the common areas on the upper floors were not as clean as they should have been. Bartenders and wait staff were great, though some of the front desk staff and managers were not super helpful or friendly. The lack of free shuttle service from/to airport is disgraceful, especially as a loyal customer on my 4th trip booking multiple rooms. Apparently, if you book through Expedia, you are not entitled to the free shuttle - would have been good to know beforehand. Food was ok, neither terrible nor amazing - about what I expected at an all-inclusive. Lots of variety and OK quality - very bland. Overall, it was a great time - pool, pool bar, and sports bar were a lot of fun!
Stayed 5 nights in Jun 2025

10/10 Excellent

Aiman

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Guadalupe, garden city

Stayed 3 nights in Jun 2025

2/10 Terrible

Adithya

Stayed 4 nights in Jun 2025

10/10 Excellent

CANDICE

Liked: Cleanliness, amenities, property conditions & facilities
Very clean resort! Super friendly staff and delicious food! Love the key skis at the property!
Stayed 4 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
...
Stayed 5 nights in Jun 2025

10/10 Excellent

Rasim

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked food, entertainment and customer service. I did not long waiting time during the checking in.
Stayed 7 nights in Jun 2025

6/10 Okay

Dominique

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Do not offer room service. The lobby is an open concept with no air conditioner so while you’re waiting for your room to be ready, you either have to sit in the lobby and sweat to death and wait till the restaurant opens or just altogether wait in the lobby, my room was also messed up was supposed to have two double beds was given a king. The buffet was OK nothing to brag about the steakhouse is outside and extremely hot, but the steak was very good.
Stayed 3 nights in Jun 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay ! 10/10
Stayed 3 nights in May 2025

8/10 Good

AMANDA

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were beautifully updated and very comfortable. I enjoyed having coffee with a view of the ocean from the balcony. The breakfast and dinner buffet was awesome. The lunch options were mystery meat for sure but there are options to avoid that. The themed parties were a lot of fun, just wish there were more food options for later in the night. Also, don’t lose your room keys cause they charge for that. Overall it was a lovely stay and I would go back.
Stayed 4 nights in Jun 2025

4/10 Poor

asia

the parties like the pink and neon party’s where fun. my room had a horrible smell to it and nobody wanted to rectify it in a way that was satisfactory. i checked in on a thursday and immediately contacted the front desk about the horrible smell. like rotten eggs. they said they would send someone and never did. friday i called down again and they sent a cleaning lady to “refresh the room” she immediately turned her nose up when i let her in and proceeded just to spray liquid freshener of some sort in all the corners of the room. she said maybe it’s the air conditioner. something there made me smell rotting boiled eggs for four nights and 3 1/2 days . all they wanted to do was refresh it with spray. now it smells like sweet rotten boiled eggs! very annoying. room 426 should be checked for a dead rodent in the vents. the restaurant food was not good and the breakfast lunch and dinner buffets where plentiful with options but a lot of the same things every time. taco stuff and food you wouldn’t normally eat for breakfast like pork tenderloin, refried beans and shredded pork. the gym is tiny but has what you’d need. they do have a shop inside for drinks and things you may have forgotten for astronomical prices of course. staff is very friendly and helpful and drinks do what they should do but not top shelf of course. you do have to pay to play pool in the sports bar.. in an all inclusive resort.. but not the pool table... the pool table is not inclusive.
Stayed 4 nights in Jun 2025

4/10 Poor

Karla

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
When my group arrived at Rio Caribe our group was told that there were no rooms available for us and that they were overbooked. They sent us 30 mins away to Rio Costa mujeres which was also a nice hotel but still disappointing since we originally book caribe and all of our excursions had to Change becuase of the pick up locations
Stayed 5 nights in Jun 2025

10/10 Excellent

Kezia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely and helpful ! Will definitely stay at the Riu again.
Stayed 4 nights in Jun 2025