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Get an overview of this hotel
5-star Cancun hotel, connected to a shopping center in Zona Hotelera

Popular property highlights

Free valet parking
Free WiFi
Pets allowed
Business center
Laundry facilities

Location

Located in Zona Hotelera, this beachfront hotel is next to a golf course and within a 15-minute walk of Ballenas Beach and Aquaworld. Cancun Interactive Aquarium and La Isla Shopping Mall are also within 2 mi (3 km).

Hotel Features

Catch some rays at the beach or spend the day relaxing at Secrets The Vine Cancun - Optional All Inclusive's full-service spa. Then enjoy a meal at one of the hotel's 7 restaurants.

Room Amenities

All 497 individually decorated rooms provide free WiFi, free wired Internet, and 24-hour room service. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.

Languages Spoken

  • English

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Secrets The Vine Cancun - Optional All Inclusive

Blvd. Kukulcan km. 14.5 Retorno Del Rey, Cancun, QROO 77500

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: MXN 1260 per pet, per night
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays

Personal protective equipment, including masks, will be available to guests

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Commonly-touched surfaces are cleaned with disinfectant

Caters to adults only

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Property follows sanitization practices of Safe Travels (WTTC - Global)

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No cribs (infant beds) available

Property does not follow regional sanitization guidelines

Property does not follow a brand or regulatory agency's sanitization guidelines

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Minimum guest age is 18

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of MXN 1260 per pet, per night
  • Dogs only
  • Up to 22 lbs
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Guests under 18 years old are not permitted at this adults-only property.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Hotel Names

  • Cancun Vine
  • Cancun Vine Secrets
  • Secrets Cancun
  • Secrets Cancun All Inclusive
  • Secrets Cancun Vine
  • Secrets Vine All Inclusive
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  • Vine Secrets
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  • Secrets Vine All Inclusive All-inclusive property
  • Secrets Vine Cancun Inclusive
  • Secrets Vine Cancun All Inclusive Adults All-inclusive property
  • Secrets Vine All Inclusive Adults All-inclusive property
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  • Hotel Secrets The Vine Cancun - All Inclusive - Adults Only
  • Secrets The Vine Cancun - All Inclusive - Adults Only Cancun
  • Secrets The Vine Cancun All Inclusive Adults Only
  • Secrets The Vine Cancun All Inclusive
  • Secrets Vine Inclusive Adults
  • Secrets The Vine Cancun Optional All Inclusive
  • Secrets The Vine Cancun All Inclusive Adults Only
  • Secrets The Vine Cancun - Optional All Inclusive Hotel
  • Secrets The Vine Cancun - Optional All Inclusive Cancun
  • Secrets The Vine Cancun - Optional All Inclusive Hotel Cancun

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Travelife

Hotel Amenities

All-inclusive Details

All-inclusive room rates at Secrets The Vine Cancun - Optional All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Scuba-diving lessons
  • Snorkeling

Land activities
  • Fitness facilities
  • Volleyball
  • Access to 18-hole golf course
  • Golf open for guests ages 18 years old and older
  • Golf green fees

Lessons/classes/games
  • Aerobics
  • Bartending
  • Cooking
  • Dancing
  • Language
  • Pilates
  • Water fitness
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included

  • Surcharge for bottled wine
  • Airport transfers
  • Spa/beauty facilities and services
  • Offsite tours
  • Transportation to offsite activities

  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Golf - minimum age restriction 18
  • Water fitness classes/lessons included
  • Volleyball included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Transportation to offsite activities not included
  • Golf included
  • Offsite tours not included
  • Golf - number of holes 18
  • Golf - green fees included
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Language classes/lessons included
  • Onsite entertainment and activities included
  • Bartending classes/lessons included
  • Gratuities included
  • Cooking classes/lessons included
  • Additional gratuities accepted
  • Food and beverage restrictions apply
  • Surcharge for bottled wine
  • Minibar (all beverages included)
  • Scuba lessons included
  • Meals and drinks at companion properties included
  • All onsite activities, and facilities and equipment included
  • Onsite live performances included
  • Theme parties included
  • Snorkeling included

Property Features

Some rates at Secrets The Vine Cancun - Optional All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. At Secrets The Vine Cancun - Optional All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the hotel's 7 restaurants and guests can grab coffee at one of the 2 coffee shops/cafés. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 poolside bars and 7 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This Art Deco hotel also offers a steam room, a fitness center, and a terrace. Guests can use the outdoor pool at a partner property. Onsite self parking and valet parking are complimentary.

Secrets The Vine Cancun - Optional All Inclusive is a smoke-free property.

  • Library
  • Number of outdoor pools - 4
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Express check-out
  • Free self parking
  • Dry cleaning/laundry service
  • Free valet parking
  • Computer station
  • Conference space size (meters) - 2
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Pool umbrellas
  • Total number of rooms - 497
  • Number of floors - 18
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Fireplace in lobby
  • Barbecue grill(s)
  • Beach bar
  • Coffee/tea in common areas
  • Number of bars/lounges - 7
  • Tasting room
  • Number of poolside bars - 3
  • Wine release events
  • Full-service spa
  • Private winery tours
  • Public winery tours
  • Marina on site
  • Beach umbrellas
  • Billiards or pool table
  • Spa treatment room(s)
  • Free beach cabanas
  • Tours/ticket assistance
  • Meeting rooms
  • Year Built - 2012
  • Free pool cabanas
  • Beach sun loungers
  • Free WiFi
  • Pool sun loungers
  • Steam room
  • Sauna
  • Number of coffee shops/cafes - 2
  • Smoke-free property
  • Safe-deposit box at front desk
  • Area shuttle (surcharge)
  • Number of restaurants - 7
  • Conference space size (feet) - 17,000
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • Beach towels
  • Wedding services
  • Multilingual staff
  • Free newspapers in lobby

Room Amenities

Secrets The Vine Cancun - Optional All Inclusive offers 497 accommodations with safes and bathrobes. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Furnished balcony
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Individually furnished
  • Phone
  • Turndown service
  • Individually decorated
  • Towels provided
  • Linens provided
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Number of bathrooms - 1
  • Free international calls
  • Window screens
  • Guidebooks or recommendations
  • Television
  • Satellite TV service
  • Flat-panel TV
  • Room service (24 hours)
  • Free WiFi
  • Free wired Internet
  • Blackout drapes/curtains
  • Desk
  • In-room climate control (air conditioning)
  • Rainfall showerhead
  • Premium bedding
  • Slippers
  • Shower only
  • Pay movies

Parking

Free self parking , Free valet parking

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Food & Drink

Market Cafe - Overlooking the ocean, this restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Dragons - Overlooking the ocean, this restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Bluewater Grill - This restaurant specializes in Argentinean cuisine and serves dinner only. Open daily.

Nebbiolo - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Olio - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Spa Services

Spa By Pevonia has 14 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 14
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

4 outdoor swimming pools are on site along with a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Beach volleyball on site
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Beach yoga on site
  • Ecotours nearby
  • Boat tours nearby
  • Fitness classes on site
  • Scuba diving on site
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby

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