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Secrets The Vine Cancun - Adults Only - All Inclusive

5.0 star property

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Photo gallery for Secrets The Vine Cancun - Adults Only - All Inclusive

Front of property
View from room
Breakfast, lunch, dinner served; Mexican cuisine, ocean views
Exterior
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
$364
includes taxes & fees
Oct 20 - Oct 21

Explore the area

View in a map
Blvd. Kukulcan km. 14.5 Retorno Del Rey, Lot 38 & 38-b, Zona Hotelera, Cancun, QROO, 77500
  • Aquaworld
    ‪11 min walk‬
  • La Isla Shopping Mall
    ‪4 min drive‬
  • Delfines Beach
    ‪5 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

View all photos for Preferred Club Deluxe Ocean View Double

1 bedroom, premium bedding, in-room safe, individually decorated

Preferred Club Deluxe Ocean View Double

8.6 out of 10
Excellent
(4 reviews)
  • 475 sq ft
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Ocean View Double

1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe Ocean View Double

8.6 out of 10
Excellent
(31 reviews)
  • 475 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Master Suite with Front Ocean View

1 bedroom, premium bedding, in-room safe, individually decorated

Preferred Club Master Suite with Front Ocean View

  • 1324 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Deluxe Ocean View King

1 bedroom, premium bedding, in-room safe, individually decorated

Preferred Club Deluxe Ocean View King

9.0 out of 10
Wonderful
(7 reviews)
  • 475 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Partial Ocean View Double

1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe Partial Ocean View Double

10.0 out of 10
Exceptional
(7 reviews)
  • 475 sq ft
  • Partial sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Master Suite Ocean View

1 bedroom, premium bedding, in-room safe, individually decorated

Preferred Club Master Suite Ocean View

9.6 out of 10
Exceptional
(5 reviews)
  • 1324 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Ocean View King

1 bedroom, premium bedding, in-room safe, individually decorated

Junior Suite Ocean View King

8.4 out of 10
Very good
(13 reviews)
  • 712 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Honeymoon Suite Ocean View

View from room

Preferred Club Honeymoon Suite Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • 770 sq ft
  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite with Front Ocean View

1 bedroom, premium bedding, in-room safe, individually decorated

Master Suite with Front Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • 1324 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

1 bedroom, premium bedding, in-room safe, individually decorated

Preferred Club Junior Suite Ocean View King

9.2 out of 10
Wonderful
(49 reviews)
  • 712 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite with Front Ocean View

1 bedroom, premium bedding, in-room safe, individually decorated

Honeymoon Suite with Front Ocean View

9.2 out of 10
Wonderful
(9 reviews)
  • 770 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Honeymoon Suite with Front Ocean View

1 bedroom, premium bedding, in-room safe, individually decorated

Preferred Club Honeymoon Suite with Front Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 770 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Ocean View

1 bedroom, premium bedding, in-room safe, individually decorated

Master Suite Ocean View

9.6 out of 10
Exceptional
(4 reviews)
  • 1324 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Ocean View King

1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe Ocean View King

8.6 out of 10
Excellent
(56 reviews)
  • 474 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite Ocean View

View from room

Honeymoon Suite Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • 775 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Partial Ocean View King

1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe Partial Ocean View King

9.2 out of 10
Wonderful
(10 reviews)
  • 475 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

Secrets The Vine Cancun - Adults Only - All Inclusive

5-star Cancun property, connected to a shopping center in Zona Hotelera
Spend the day catching some rays at the beach, relaxing by one of Secrets The Vine Cancun - Adults Only - All Inclusive's 4 outdoor swimming pools, or pampering yourself at the full-service spa.
Secrets The Vine Cancun - Adults Only - All Inclusive offers 497 accommodations with safes and bathrobes. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Cancun property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

4 outdoor swimming pools are on site along with a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 14 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Secrets The Vine Cancun - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Secrets The Vine Cancun - Adults Only - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

The property offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 poolside bars and 7 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This Art Deco property also offers a steam room, a fitness center, and a terrace. Guests can use the outdoor pool at a partner property. Onsite self parking and valet parking are complimentary.

Secrets The Vine Cancun - Adults Only - All Inclusive is a smoke-free property.

Market Cafe - Overlooking the ocean, this restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Dragons - Overlooking the ocean, this restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Bluewater Grill - This restaurant specializes in Argentinean cuisine and serves dinner only. Open daily.
Nebbiolo - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Olio - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons
Snorkeling

Land activities

Fitness facilities
Access to 18-hole golf course
Golf open for guests ages 18 years old and older
Golf green fees

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 3 poolside bars
  • 7 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bluewater Grill
  • Dragons
  • Market Cafe
  • Nebbiolo
  • Olio

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool (guest access)
  • Piano
  • Pilates classes
  • Sauna
  • Steam room
  • Wine tasting room
  • Wine tours
  • Winery release events

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 22 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces a strict dress code in the restaurants.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Welcoming dogs only
Up to 22 lbs per pet
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun Vine
Cancun Vine Secrets
Secrets Cancun
Secrets Cancun All Inclusive
Secrets Cancun Vine
Secrets Vine All Inclusive
Secrets Vine Cancun
Secrets Vine Cancun All Inclusive
Vine Cancun Secrets
Vine Secrets
Secrets Vine
Secrets Vine Cancun All Inclusive All-inclusive property
Secrets Vine All Inclusive All-inclusive property
Secrets Vine Cancun Inclusive
Secrets Vine Cancun All Inclusive Adults All-inclusive property
Secrets Vine All Inclusive Adults All-inclusive property
Secrets Vine All Inclusive Adults Hotel
Secrets Vine Cancun All Inclusive Adults
Secrets Vine All Inclusive Adults
Secrets Vine Cancun All Inclusive Adults Hotel
Hotel Secrets The Vine Cancun - All Inclusive - Adults Only
Secrets The Vine Cancun - All Inclusive - Adults Only Cancun
Secrets The Vine Cancun All Inclusive Adults Only
Secrets The Vine Cancun All Inclusive
Secrets Vine Inclusive Adults

Reviews

Secrets The Vine Cancun - Adults Only - All Inclusive Reviews

8.8

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1329 out of 2079 reviews
Rating 8 - Good. 370 out of 2079 reviews
Rating 6 - Okay. 207 out of 2079 reviews
Rating 4 - Poor. 84 out of 2079 reviews
Rating 2 - Terrible. 89 out of 2079 reviews

Reviews

2/10 Terrible

Arman

Traveled with partner
Liked: Cleanliness
They lied to us about the beach and seaweed. We called in advanced and asked specifically on how bad it was and we kept checking in and asking is the seaweed bad and they lied to us time after time and we felt betrayed and will not be going back to secret again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Melissa

Liked: Cleanliness
Stayed 4 nights in Jun 2025

8/10 Good

Jaime, Bensenville

Stayed 5 nights in Jun 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I recently stayed at Secrets The Vine Cancun and had an absolutely amazing experience! The food was exceptional—every meal was fresh, flavorful, and beautifully presented. From gourmet restaurants to casual bites, there was something to satisfy every craving. The drinks were just as impressive. From perfectly crafted cocktails to top-shelf liquor and wine, everything was high quality and generously served. The bartenders were friendly and always willing to make something special. The staff were incredibly welcoming and made me feel right at home. Everyone, from the front desk to the servers and entertainment crew, went above and beyond to ensure we had a great time. Overall, this was one of the best vacation experiences I’ve ever had. If you're looking for a luxurious, all-inclusive resort with amazing food, drinks, and hospitality, Secrets The Vine Cancun is the place to be!
Stayed 4 nights in Jun 2025

8/10 Good

Araceli Rodriguez

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great time! The staff was wonderful! The only thing we didn't appreciate was the mattress, so uncomfortable.
Stayed 4 nights in Jun 2025

4/10 Poor

Clarence

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Air conditioning was not working in our room and in the resort. Butler for room was not responsive. Breakfast area was over crowded. Pool areas were over crowded. All of the lounge chairs had towels on them with no actual people sitting there. The preferred pool was even worst. Room service did not knock on door, they just walked in.
Stayed 4 nights in Jun 2025

10/10 Excellent

Franklin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and friendly staff. Beautiful rooms and services.
Stayed 7 nights in May 2025

8/10 Good

Clifford

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the buffet and the Blue Water Grill steak house was great.
Stayed 7 nights in Jun 2025

10/10 Excellent

Alexis

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I was absolutely blown away by this property during our recent team bonding trip! The experience was nothing short of fantastic. The food was delicious and offered a wide variety of options to satisfy everyone’s taste. The staff was incredibly attentive to my every need, ensuring the rooms were always clean and the fridge well-stocked. The entertainment truly stood out, especially thanks to Johnathan, the entertainer, and the bartender, who I believe also went by the name Johnathan. The entertainer was exceptionally engaging, making our stay particularly enjoyable with fun water activities, crafting bracelets by the pool, and even hosting a delightful lunch with a chef. The bartender, stationed in the lively piano bar, was equally impressive. He was attentive and made sure we had a memorable time, serving up the best drinks and shots while we enjoyed live entertainment and DJs. The only downside was the long wait times at the restaurants, even with reservations. However, this minor hiccup did not overshadow the overall positive experience. I highly recommend this property for anyone looking to have an incredible time!
Stayed 4 nights in Jun 2025

10/10 Excellent

Roger Casey

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I was absolutely blown away by this property during our recent team bonding trip! The experience was nothing short of fantastic. The food was delicious and offered a wide variety of options to satisfy everyone’s taste. The staff was incredibly attentive to my every need, ensuring the rooms were always clean and the fridge well-stocked. The entertainment truly stood out, especially thanks to Johnathan, the entertainer, and the bartender, who I believe also went by the name Johnathan. The entertainer was exceptionally engaging, making our stay particularly enjoyable with fun water activities, crafting bracelets by the pool, and even hosting a delightful lunch with a chef. The bartender, stationed in the lively piano bar, was equally impressive. He was attentive and made sure we had a memorable time, serving up the best drinks and shots while we enjoyed live entertainment and DJs. The only downside was the long wait times at the restaurants, even with reservations. However, this minor hiccup did not overshadow the overall positive experience. I highly recommend this property for anyone looking to have an incredible time!

10/10 Excellent

Stanley

Stayed 5 nights in Jun 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The best part was the staff — incredibly kind, attentive, and always willing to go the extra mile to make sure everything was perfect.
Stayed 3 nights in Jun 2025

10/10 Excellent

Lyanne De

Stayed 3 nights in Jun 2025

10/10 Excellent

Toni, Miami Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is excellent from check in to check out! The service is over the top!! Excellent room and restaurant options! This property is a 5 star with the best management!!
Stayed 1 night in Jun 2025

6/10 Okay

Francisco

Traveled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
They have a problem with the air conditioning unit as you get to the higher floors. STRONGLY SUGGEST LOWER FLOORS TO ENSURE AIR CONDITIONING. Also, food was served cold at the Italian restaurant and the bar and grill although food was really good!
Stayed 3 nights in Jun 2025

6/10 Okay

Mujahid

Liked: Cleanliness
Went for a weekend. Air conditioning wasn’t working. TVs weren’t working. Asked for food to be removed from room… 4 hours later it was still there. I’ve been here many times but this was the first subpar experience. Things have changed.
Stayed 2 nights in Jun 2025

10/10 Excellent

Natalie

Stayed 4 nights in Jun 2025

6/10 Okay

David

Liked: Cleanliness, amenities
Stayed 3 nights in Jun 2025

10/10 Excellent

JOHN

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Market cafe and Sea Salt - Peruvian is awesome must try. Friendly staff, dont forget your tips some staff make faces. Lots of marketing strategies and offers. Hit the gym on the 12 Th floor facing the ocean really wonderful. Check your air conditioner as soon as you get there.
Stayed 3 nights in Jun 2025

10/10 Excellent

Brandon

Stayed 6 nights in Jun 2025

8/10 Good

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 3 nights in Jun 2025

10/10 Excellent

Johvaneeh, mount Vernon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The view amazing The staff amazing Would definitely recommend
Stayed 4 nights in Jun 2025

6/10 Okay

Sharieka

Traveled with partner
Liked: Cleanliness, staff & service
I honestly rounded up, as this is at best a 2.5 rating for a 5 star hotel. Upon entrance, the hotel smelled like a fragrance masking a moldy scent. The balcony area outside of the room lacked privacy; there was no concrete wall divider between each room. Housekeeping used our same linens each night - we know because the same stain was on our comforter and bed sheets. The restaurant wait times were long for dinner (Sea Salt restaurant). The cups/glasses used to serve drinks were often times dirty and cracked/chipped. The onsite souvenir shop/store was inconsistent with payment methods - one day I charged everything to the room and the next day they told me that they do not take room charges because the hotel is separate from the store. The day time entertainment should have more pool activities (pool parties, volleyball games, karaoke, etc.). Probably should update the hotel, as the building was a bit old and so were the computer systems used. The staff were amazing - shout out to Jared (concierge)!
Stayed 4 nights in Jun 2025

10/10 Excellent

Jayro

Stayed 3 nights in Jun 2025

10/10 Excellent

Valery

Traveled with group
Liked: Cleanliness
Amazing place would stay again
Stayed 4 nights in Jun 2025