This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All non-motorized water sports are included.
Water activities
Entertainment
Not included
Hotel Riu Palace Las Americas - Adults Only- All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Hotel Riu Palace Las Americas - Adults Only- All Inclusive features a full-service spa, 3 outdoor swimming pools, a health club, and a sauna. Dining is available at one of the property's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.
Business-related amenities at this 4-star property consist of a meeting room and limo/town car service. Event facilities measuring 2099 square feet (195 square meters) include conference space. This Art Deco property also offers spa services, barbecue grills, and multilingual staff. Onsite self parking is complimentary.
Hotel Riu Palace Las Americas - Adults Only- All Inclusive has designated areas for smoking.
Hotel Riu Palace Las Americas - Adults Only- All Inclusive offers 372 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Cancun property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.
Free self parking
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Don Roberto - This buffet restaurant serves breakfast, lunch, and dinner.
Sakura - This diner specializes in Japanese cuisine and serves lunch only. Open daily.
Los Arcos - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Krystal - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Black & White - This steakhouse serves dinner only. Open daily.
24-hour room service is available.
Renova Spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
3 outdoor swimming pools are on site along with a health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
Check-in time ends at 11 PM
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).
Humane animal treatment
Guest education on local ecosystems and culture
Credit card pre-authorization
Comprehensive food waste policy
Comprehensive recycling policy
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Caters to adults only
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Debit cards not accepted
Property does not follow sanitization practices of any association
Staffed front desk
Smoke detector
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are not available
Masks are compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities onsite
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Food service has been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
No cribs (infant beds) available
Property follows a brand or regulatory agency's sanitization guidelines Covid-19 Health Protocol (RIU)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.