Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.5 star property

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Exterior detail
Terrace/patio
3 bars/lounges, 2 poolside bars, swim-up bar, beach bar
Couples treatment rooms, body treatments, hot stone massages
Premium Suite, 1 Bedroom, Oceanfront (Master) | Minibar, in-room safe, desk, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • All inclusive
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $222
includes taxes & fees
May 19 - May 20

Explore the area

View in a map
Constituyentes Number 1, Playa del Carmen, QROO, 77710
  • Place, Mamitas Beach
    ‪2 min walk‬
  • Place, Quinta Avenida
    ‪3 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min walk‬

Room options

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(71 reviews)
  • 263 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(27 reviews)
  • 263 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds

8.4 out of 10
Very good
(13 reviews)
  • 425 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(77 reviews)
  • 425 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(11 reviews)
  • Partial ocean view
  • 425 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Ocean View

8.4 out of 10
Very good
(55 reviews)
  • Partial ocean view
  • 425 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Oceanfront

8.8 out of 10
Excellent
(84 reviews)
  • Ocean view
  • 520 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed (Beachfront Walk-Out)

9.4 out of 10
Exceptional
(12 reviews)
  • Ocean view
  • 562 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Oceanfront (Master)

  • Ocean view
  • 1021 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 Bedroom, Oceanfront (Master)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 1057 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.5-star property in Downtown Playa del Carmen

Property Location
With a stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive, you'll be steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach Club. This 4-star property is 0.2 mi (0.4 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.

Rooms
Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with separate bathtubs and showers are provided. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

Amenities
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a complimentary water park, an outdoor pool, and a sauna. Additional features at this property include complimentary wireless Internet access, gift shops/newsstands, and a banquet hall.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 4 bars/lounges.


Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services.
Wyndham Alltra Playa del Carmen Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Wyndham Alltra Playa del Carmen Adults Only All Inclusive features a full-service spa, 2 outdoor swimming pools, a steam room, and a fitness center. Dining is available at one of the property's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 3 bars/lounges. Each day guests can enjoy a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and 2 meeting rooms. This all-inclusive property also offers a rooftop terrace, gift shops/newsstands, and tour/ticket assistance.

Wyndham Alltra Playa del Carmen Adults Only All Inclusive is a smoke-free property.

A complimentary manager's reception is offered each day.
Ventanas - This buffet restaurant specializes in international cuisine.
Zarape - This theme restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Bella - This theme restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Brasas - Onsite restaurant. Reservations are required. Open select days.
Off The Hook - Onsite sushi bar. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bella
  • Brasas
  • Off The Hook
  • Ventanas
  • Zarape

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Full-service spa
  • Gym
  • Rooftop pool
  • Shopping
  • Steam room
  • Wine tasting room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 8:00 PM
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Panama Jack Resorts Playa del Carmen All Inclusive
Panama Jack Resorts Playa del Carmen All Inclusive Adults Only
Wyndham Alltra Playa del Carmen Adults Only All Inclusive Hotel

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1790 out of 3092 reviews
Rating 8 - Good. 735 out of 3092 reviews
Rating 6 - Okay. 326 out of 3092 reviews
Rating 4 - Poor. 118 out of 3092 reviews
Rating 2 - Terrible. 123 out of 3092 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

CHARLES

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful
Stayed 7 nights in Feb 2026

6/10 Okay

Arthur

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Overpriced for the amenities and food quality. Location is great if you want to be in the middle of town. Air conditioning is governed and room was warm each night. Not having access to a beach from the resort was a big disappointment.
Stayed 4 nights in Feb 2026

8/10 Good

ARLIN C

Stayed 4 nights in Feb 2026

10/10 Excellent

Andrae

Traveled with partner
This is an AMAZING Adults Only Resort. With an endless amount of food, drinks & treats that’s included in the room price. Not to mention gorgeous ocean views & nightly entertainment on scene (such as a Bubble/Foam Pool Party). It’s worth every dollar & every penny.
Stayed 3 nights in Feb 2026

10/10 Excellent

Victor

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was amazing and spotless every day! The pool and cabanas were perfect for relaxing. The Mexican restaurant was so yummy!! Was an awesome experience.
Stayed 6 nights in Feb 2026

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great peace to stay. Everyone is very friendly and helpful.
Stayed 7 nights in Feb 2026

10/10 Excellent

Ariel

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Resort and rooms were spotless. Extremely good service and Italian restaurant was the best!!
Stayed 5 nights in Feb 2026

8/10 Good

Kaylin

Stayed 5 nights in Feb 2026

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness
Staff is more than amazing. We go every year because this the best hotel in Mexico!
Stayed 1 night in Jan 2026

10/10 Excellent

Ligaya Patricia S

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Exceed our expectations. The foods is really good! All the staff is nice and friendly. Our room is by the pool is sooo nice. Definitely will comeback to this hotel. Not too busy and crowded. Walking distance to the Quintana Avenida
Stayed 4 nights in Feb 2026

10/10 Excellent

Steven

Liked: Cleanliness, property conditions & facilities
Perfect
Stayed 5 nights in Jan 2026

4/10 Poor

amber, kaukauna

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Run down Elevators broken
Stayed 4 nights in Feb 2026

10/10 Excellent

Andre Phillip

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything about the resort.
Stayed 5 nights in Feb 2026

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
Nice wonderful service
Stayed 2 nights in Feb 2026

10/10 Excellent

Alexis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff went above and beyond with every little thing! The rooms were extremely clean, the food was very good, so much to do there! i couldn’t stress enough how i recommend staying with them. Jesus and Sabastian were outstanding along with the rest of the team:)
Stayed 3 nights in Feb 2026

8/10 Good

Adrienne

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the staff, loved the food, room was great would definitely go back! Only downside the pool was so cold and there is not much beach.
Stayed 4 nights in Feb 2026

10/10 Excellent

Jerilynn Selkow

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful and food was great!
Stayed 4 nights in Feb 2026

8/10 Good

Jacqueline

Stayed 14 nights in Jan 2026

8/10 Good

Tammy

Liked: Cleanliness, staff & service, amenities
Staff was excellent- friendly and efficient. Site is beautiful with beautiful views. Food was very good! Only con was that we were awakened by a loud concert by the pool. We weren’t expecting that. Once we were up though, we joined in the fun!
Stayed 1 night in Feb 2026

10/10 Excellent

Hannah

Stayed 4 nights in Feb 2026

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, amenities
Staff
Stayed 6 nights in Feb 2026

10/10 Excellent

Samuel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff, the food, the resort itself - all perfect. We came back to Wyndham after almost 10 years and it’s just as magic as the first time. They run a great experience and we always recommend them to anyone in Playa.
Stayed 4 nights in Feb 2026

8/10 Good

Cheryl L

Traveled with family
Liked: Cleanliness, property conditions & facilities
Beautiful resort. Great location. Food was pretty good. Staff is friendly. I love a resort with a swim up bar. Disappointed in this one. Location of swim up barely has any sun and pool so cold it’s unusable. We did go up to that bar daily as the bartender Aldoberto was awesome . Even got my husband to try sushi and it was delicious ! One issue was I was having a hard time contracting my transport service. I asked front desk for help. They said the couldn’t help. Come to find out, when I checked out and waiting for my ride, the gentleman at the front said give it 5 more minutes then he will call BDX for me. Why wouldn’t someone at the front desk tell me to talk to one of those gentleman out front? Instead I spent several frustrating hours try to get in touch with BDX when someone there could have helped me all along?
Stayed 7 nights in Feb 2026

10/10 Excellent

Sabrina Christine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the staff and management were all very professional, the room was always spotless and everyone was always extremely kind and helpful!
Stayed 5 nights in Feb 2026

2/10 Terrible

Gina

Traveled with family
Disliked: Amenities, property conditions & facilities
The rooms were tiny, I’m probably most disappointing that their elevator only goes to the third floor so any rooms above that you have to go up several flights of stairs. They put us on the fifth floor! All amenities close early. The hot tub is only open from 10 AM to 5 PM. The pools close at eight. The hot tub also sits at the very highest point of the building, so not only does the elevator stop at the third floor, you have to climb up to the seventh floor to get to the hot tub. The jets were broken in the hot tub, and it was more like warm bath water. It certainly was not hot. Of the five restaurants, only one of them was decent, and that was the Italian place. The buffet is disgusting, and the food was cold. The nighttime entertainment is very lackluster, they had a fire dancer, one evening, and another evening, a DJ. Each performer does possibly a one hour show. Needless to say, I will not be coming back to this hotel
Stayed 4 nights in Feb 2026