Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.5 star property

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6 restaurants, international cuisine
Couples treatment rooms, body treatments, hot stone massages
Suite, 1 Bedroom, Oceanfront (Master) | Terrace/patio
Aerial view
3 bars/lounges, 2 poolside bars, swim-up bar, beach bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
$162
includes taxes & fees
Dec 17 - Dec 18

Explore the area

View in a map
Constituyentes Number 1, Playa del Carmen, QROO, 77710
  • Place, Mamitas Beach
    ‪2 min walk‬
  • Place, Quinta Avenida
    ‪3 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(55 reviews)
  • 263 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 263 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds

8.0 out of 10
Very good
(9 reviews)
  • 425 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(64 reviews)
  • 425 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(9 reviews)
  • 425 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Ocean View

8.4 out of 10
Very good
(47 reviews)
  • 425 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Oceanfront

8.8 out of 10
Excellent
(80 reviews)
  • 520 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed (Beachfront Walk-Out)

9.6 out of 10
Exceptional
(11 reviews)
  • 562 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Oceanfront (Master)

  • 1021 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 Bedroom, Oceanfront (Master)

10.0 out of 10
Exceptional
(1 review)
  • 1057 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.5-star property in Downtown Playa del Carmen

Property Location
With a stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive, you'll be steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach Club. This 4-star property is 0.2 mi (0.4 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.

Rooms
Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with separate bathtubs and showers are provided. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

Amenities
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a complimentary water park, an outdoor pool, and a sauna. Additional features at this property include complimentary wireless Internet access, gift shops/newsstands, and a banquet hall.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 4 bars/lounges.


Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services.
Wyndham Alltra Playa del Carmen Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Wyndham Alltra Playa del Carmen Adults Only All Inclusive features a full-service spa, 2 outdoor swimming pools, a steam room, and a fitness center. Dining is available at one of the property's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 3 bars/lounges. Each day guests can enjoy a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and 2 meeting rooms. This all-inclusive property also offers a rooftop terrace, gift shops/newsstands, and tour/ticket assistance.

Wyndham Alltra Playa del Carmen Adults Only All Inclusive is a smoke-free property.

A complimentary manager's reception is offered each day.
Ventanas - This buffet restaurant specializes in international cuisine.
Zarape - This theme restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Bella - This theme restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Brasas - Onsite restaurant. Reservations are required. Open select days.
Off The Hook - Onsite sushi bar. Guests can enjoy drinks at the bar. Open select days.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bella
  • Brasas
  • Off The Hook
  • Ventanas
  • Zarape

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Rooftop pool
  • Shopping
  • Steam room
  • Wine tasting room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 8:00 PM
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Panama Jack Resorts Playa del Carmen All Inclusive
Panama Jack Resorts Playa del Carmen All Inclusive Adults Only
Wyndham Alltra Playa del Carmen Adults Only All Inclusive Hotel

Reviews

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

8.6

Excellent

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1506 out of 2630 reviews
Rating 8 - Good. 623 out of 2630 reviews
Rating 6 - Okay. 285 out of 2630 reviews
Rating 4 - Poor. 103 out of 2630 reviews
Rating 2 - Terrible. 113 out of 2630 reviews

Reviews

4/10 Poor

Juliana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

dalia

Stayed 4 nights in Aug 2025

10/10 Excellent

Maria, Mansfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is quite and accessible to 5th avenue at walking distance, restaurants and shops! The pool and bartender service is excellent!! This is my second time and not my last time!I love this place!
Stayed 4 nights in Aug 2025

10/10 Excellent

Tarek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
came here on vacation with my girlfriend and we loved it. it is in a great location and beach is really accessible. food was delicious and staff was very friendly.
Stayed 5 nights in Aug 2025

10/10 Excellent

Carole Joy, Racine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and super helpful in any situation. The activitiy directors were so fun! Highly recommend!!!
Stayed 5 nights in Aug 2025

10/10 Excellent

Hannah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area and staff are amazing! Food is excellent! Katia and David with the entertainment team are so fun!! Foam parties were a highlight for us!
Stayed 7 nights in Aug 2025

10/10 Excellent

Britney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Karla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 5 nights in Jul 2025

10/10 Excellent

Gzime

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 5 nights in Aug 2025

8/10 Good

NaToria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful and knowledgeable Staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Lisseth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the convenience of being near everything and the fact that you don’t have to leave the hotel for anything unless you want to.
Stayed 6 nights in Aug 2025

10/10 Excellent

dora

Liked: Cleanliness, staff & service, property conditions & facilities
I love that the staff was very courteous and went beyond their duties to make my stay unforgettable.
Stayed 5 nights in Aug 2025

10/10 Excellent

Moses

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ruben

Stayed 4 nights in Aug 2025

10/10 Excellent

Connor, New Orleans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the Wyndham Alltra in Playa del Carmen was wonderful. From the moment I arrived, the experience felt easy and welcoming. The resort is beautifully set up, with great pools, beach access, and plenty of entertainment to keep each day interesting. The food stood out for both quality and variety. Every meal offered something different, from buffet spreads to à la carte dinners, and everything was consistently delicious. What truly made the stay exceptional was the staff. They were attentive, friendly, and always went out of their way to help, creating a warm and personal atmosphere. If you’re looking for a relaxing, all-inclusive getaway where everything feels taken care of, I highly recommend Wyndham Alltra Playa del Carmen.
Stayed 5 nights in Aug 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The size and location made it a perfect place for a romantic weekend away.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness
Nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Kenneth

Stayed 6 nights in Aug 2025

6/10 Okay

Rafael

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Sale sale sale. Thats what it felt like from the moment we arrived.
Stayed 4 nights in Aug 2025

10/10 Excellent

Oscar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property proximity is close to many shops, restaurants and night life. Very clean place where staff take pride in the cleanliness of hotel and great guest customer service.
Stayed 3 nights in Aug 2025

8/10 Good

Dahlton Hunter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Don, Montgomery

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice hotel! The staff were very helpful and friendly.
Stayed 7 nights in Aug 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
For this hotel to be an adult only there should be more adult life. The bar should not close at 11pm with a 10:30 10:45 last call depending the bartender. It should stay open to at less 1am.
Stayed 5 nights in Aug 2025

10/10 Excellent

Kayla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and its staff were great. They were welcoming and attentive. The pools and rooms were clean and comfortable.
Stayed 4 nights in Aug 2025

10/10 Excellent

Isabel Cristina

Stayed 6 nights in Aug 2025