This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All non-motorized water sports are included.
Land activities
Entertainment
Not included
Occidental at Xcaret Destination - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Occidental at Xcaret Destination - All Inclusive features 7 outdoor swimming pools, outdoor tennis courts, a sauna, and a fitness center. Dining is available at one of the property's 10 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 10 bars/lounges, a beach bar, and a poolside bar. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.
This 4-star property offers access to a business center. 2 meeting rooms are available. This all-inclusive property also offers a children's pool, a nightclub, and spa services. Complimentary uncovered self parking is available on site. A total renovation of this property was completed in December 2016.
Occidental at Xcaret Destination - All Inclusive has designated areas for smoking.
Occidental at Xcaret Destination - All Inclusive offers 765 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Beds feature down comforters and premium bedding. 37-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
Free self parking
Available in some public areas: Free WiFi , Internet access in public areas - high speed , Internet access in public areas - surcharge
A complimentary full breakfast is served each morning between 7:00 AM and 11:00 AM.
Le buffet - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Steak House - This steakhouse serves dinner only. Reservations are required. Open daily.
Los Olivos - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
La Hacienda - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
D Oriental - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
You'll be asked to pay the following charges at the property:
We have included all charges provided to us by the property.
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out time is 11:00 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas. Grey water recycling system Staff temperature checks are conducted regularly Masks are compulsory at the property Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Property is cleaned with disinfectant Staff wears personal protective equipment Debit cards not accepted Property follows sanitization practices of Intertek Cristal (3rd party expert - Global) Food service has been amended for enhanced safety Property follows sanitization practices of Safe Travels (WTTC - Global) Guests are provided with free hand sanitizer Staffed front desk Social distancing measures are in place Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico) Onsite COVID-19 testing (PCR) is available Onsite COVID-19 testing (Antigen) is available Carbon monoxide detector Property confirms they are implementing enhanced cleaning measures Smoke detector Service animals not allowed Reservations are required for onsite COVID-19 testing Gap period enforced between guest stays - 48 hours
Reservations are required for massage services. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
No pets and no service animals are allowed at this property.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas.
Enhanced food service safety measures are in place.
Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.
On-site PCR and antigen/rapid COVID-19 testing are both available for a fee; reservations are required for on-site testing.
This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).