Mexico and Central America Hotels

lobby needs some serious remodeling a lot of cats when you are eating need more outdoor eating places night club old, outdated need more variety on the buffets it's adults only, but nothing to do at night after the show

First the best beach by far anywhere. Flat, lovely sand. Beautiful clear sea. Not too turbulent. Easy safe swimming. Natural surroundings. Lovely area to walk and safe. Easy walk to the best shops and restaurants. Under ten minutes. Lovely swimming pools and many. Super clean and large. Lovely vegetation and gardens. Quiet resort. Two hundred rooms and often not fully occupied makes for a quiet undisturbed atmosphere. Some lively entertainment at night. Room is clean. Bed is great. But rooms are not large. Shower is tiny and a little grundgy. Staff is variable. Mostly friendly. I speak Spanish and most staff speak only Spanish. I am picky about food. And food is average at best. And often a weak version of takeout. Did not much fancy any of the food. This puts me off the fully inclusive vacation option in future. Usually food in most fully unclusive is dissapointing. Room service menu is horrible. Bar fridge understocked. A few cheap beers, colas and water. Some nuts and chips. At the price of close to $1000 a day the food is completely unacceptable. Add poor service. Often forgetting items you ordered either at the restaurant or for room service. Staff also seem to ignore the do not disturb sign. Gym at this resort has improved since my last visit here and is adequate. Better than many. Generally above average experience. Excellent beach, pool and ocean. It is within the lovely gated community of PlayaCar within ten minutes of Quinta Avenida.

We weren't sure what to expect based on prior reviews but we were pleasantly surprised. We were not looking for a luxury vacation and if you are looking for a luxury resort this is not for you. However it is a kids dream resort. We have twin 7 year old girls and they loved this place. Feeding and seeing the animals everyday, a restaurant with swings, a water park and amazing pool to swim in. We have been to many places and had just goten back from a Trip to Universal Studios and this trip was their favorite. We stayed for four days and didn't leave the hotel and still had plenty to do. The place is very large so much so that it is a bit hard at first to find your way around. Every night there are different shows which the kids loved. The room we had was adequate but a bit hard given the bathroom was really open to the rest of the room so it didn't allow for a lot of privacy. The food was pretty typical for other all inclusives we have stayed at. There was a good variety of restaurants. The staff was very friendly and accommodating. We would highly recommend for a unique and enjoyable family vacation.

My stay was great, I would like to say thank you so much to Anthony from the reception who was so kind and displayed such great customer service I had injured my knees and that he came to my aid and assisted me with getting food getting to my room getting me ice to put on my injuries he was absolutely outstanding thank you

This resort is gorgeous! The services were impeccable and everything was great!! The rooms very comfortable, the restaurants were delicious and the grounds were fabulous! We had a great time with the courteous staff. They went out of their way to make sure we were satisfied with everything and that we had everything we needed. We stayed from Monday, May 29th to Monday June 5th and got the VIP rooms. I suggest anyone who can to get the VIP rooms. Top shelf liquor and top of the line amenities and private all-adult pool. It's worth it!!

beautiful,fun,gorgeous atmosphere,good food,great entertainment,comfortable,safe,and relaxing

very nice hotel to stay im santa fe area close to the shopping center and in the business area of santafe

Nice hotel to stay for business. Great quality restaurant Au Pied de Cochon. The area is nice and clean close to the mall and good restaurants.