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Get an overview of this hotel
3.5-star Cancun property in Zona Hotelera

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Grocery/convenience store
Babysitting or childcare (surcharge)

Location

Located in Zona Hotelera, this beachfront property is next to a golf course and within a 5-minute walk of Caracol Beach and Cancun Convention Center. Forum Beach and Gaviota Azul Beach are also within 10 minutes.

Resort Features

Catch some rays at the beach or spend the day relaxing at Riu Cancun All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.

Room Amenities

All 569 rooms feature modern comforts like flat-screen TVs with satellite channels, along with free WiFi. Balconies, minibars, and free bottled water are among the other amenities available to guests.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 26.06 per accommodation, per night, up to 20 nights

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Check-in

Check-in time starts at 4:00 PM

Check-in time ends at 11:30 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

Safety features at this property include a smoke detector

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer

Individually-wrapped food options are available for breakfast, lunch, and dinner

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner.

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Masks are available to guests

Debit cards not accepted

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

No rollaway/extra beds available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

We should mention

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Hotel Names

  • All Inclusive Riu
  • All Inclusive Riu Cancun
  • Cancun All Inclusive Riu
  • Cancun Riu
  • Cancun Riu All Inclusive
  • Riu
  • Riu All Inclusive
  • Riu All Inclusive Cancun
  • Riu Cancun
  • Riu Cancun All Inclusive
  • Cancun Riu Hotel
  • Riu Cancun Hotel Cancun
  • Riu Cancun Mexico
  • Rui Cancun
  • Riu Cancun All Inclusive All-inclusive property
  • Riu All Inclusive All-inclusive property
  • Riu Cancun Inclusive Inclusive
  • Riu Cancun All Inclusive Cancun
  • Riu Cancun All Inclusive All-inclusive property
  • Riu Cancun All Inclusive All-inclusive property Cancun

Hotel Amenities

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)
  • In-room liquor dispensers

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities

  • Scuba-diving lessons
  • Snorkeling
  • Surfing/boogie boarding

Land activities
  • Volleyball

Lessons/classes/games
  • Water fitness

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances

Not included

  • Motorized water sports
  • Scuba-diving excursions
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Surfing/boogie boarding included
  • Taxes included
  • All meals served buffet-style
  • Buffet and à la carte dining
  • Airport transfers not included
  • Water fitness classes/lessons included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Scuba diving excursions not included
  • Motorized water sports not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Minibar (all beverages included)
  • Scuba lessons included
  • In-room liquor dispensers
  • All non-motorized water sports included
  • Onsite live performances included
  • Snorkeling included

Property Features

Riu Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Riu Cancun All Inclusive features a full-service spa, 4 outdoor swimming pools, a health club, and a spa tub. Dining is available at one of the property's 6 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges and a swim-up bar. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a meeting room and limo/town car service. This Art Deco property also offers a nightclub, spa services, and tour/ticket assistance. Onsite self parking is complimentary. A total renovation of this property was completed in July 2014.

Riu Cancun All Inclusive has designated areas for smoking.

  • Express check-in
  • Number of outdoor pools - 4
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Poolside bar
  • Porter/bellhop
  • Express check-out
  • Free self parking
  • Dry cleaning/laundry service
  • Limo or Town Car service available
  • Computer station
  • Conference space size (meters) - 198
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Gift shops or newsstand
  • Snack bar/deli
  • Shopping on site
  • Designated smoking areas
  • Pool umbrellas
  • Total number of rooms - 569
  • One meeting room
  • Number of floors - 14
  • Number of buildings/towers - 1
  • Barbecue grill(s)
  • Coffee/tea in common areas
  • Number of bars/lounges - 5
  • Full-service spa
  • Swim-up bar
  • Conference space
  • Free breakfast
  • Billiards or pool table
  • Spa treatment room(s)
  • Grocery/convenience store
  • Tours/ticket assistance
  • Year Built - 2003
  • Beach sun loungers
  • Free WiFi
  • Pool sun loungers
  • Health club
  • Babysitting or childcare (surcharge)
  • Nightclub
  • Spa services on site
  • Wheelchair accessible – no
  • Number of restaurants - 6
  • Reception hall
  • Spa tub
  • Beach towels
  • Television in common areas
  • Wedding services
  • Garden

Family Friendly Amenities

  • Number of outdoor pools - 4
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Room Amenities

Riu Cancun All Inclusive offers 569 accommodations with minibars and safes. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Phone
  • Free bottled water
  • Towels provided
  • Linens provided
  • Ceiling fan
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Number of bathrooms - 1
  • Free cribs/infant beds
  • Television
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Blackout drapes/curtains
  • Laptop-friendly workspace
  • In-room climate control (air conditioning)
  • Recycling
  • Shower only
  • Balcony

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.

Miramar - This buffet restaurant serves breakfast, lunch, and dinner.

La Toscana - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

Kawachi - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Kulinarium - This restaurant serves dinner only. Open daily.

Turquesa - This poolside buffet restaurant serves breakfast, lunch, and dinner. Open daily.

Spa Services

Renova Spa has massage/treatment rooms. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Minimum age to access spa is 18
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Wheelchairs available on site
  • In-room accessibility

Nearby Activities

4 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Parasailing nearby
  • Beach volleyball on site
  • Golf lessons available nearby
  • Windsurfing on site
  • Scuba diving nearby

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