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Studio, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

Bed Count 1 King Bed Maximum Occupancy 8 Max

Studio, 1 Queen Bed, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Condo, 1 Bedroom, Kitchen, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Studio, 1 King Bed with Sofa bed, Accessible, Kitchen

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Condo, 1 Bedroom, Kitchen

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Hotel Amenities

Renovations + Closures

The following facilities or services will be unavailable from March 3 2021 to June 2 2022 (dates subject to change):

  • Fitness facilities

Property Features

In addition to a complimentary water park, The Resort at Governor's Crossing features a lazy river and a waterslide. Wireless Internet access is complimentary. This Victorian hotel also offers an indoor pool, a children's pool, and a seasonal outdoor pool. Onsite self parking is complimentary.

The Resort at Governor's Crossing is a smoke-free property.

  • Barbecue grill(s)
  • Picnic area
  • Express check-in
  • Lazy river
  • Waterslide
  • Number of indoor pools - 1
  • Number of spa tubs - 1
  • Elevator
  • Fitness facilities
  • Free water park access
  • Firepit
  • 24-hour front desk
  • Billiards or pool table
  • Express check-out
  • Tours/ticket assistance
  • Year Built - 2019
  • Free self parking
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Smoke-free property
  • Children's club (free)
  • Outdoor seasonal pool
  • Children's pool
  • Terrace
  • Wheelchair accessible – no
  • Fence around pool
  • Pool umbrellas
  • Vending machine
  • Total number of rooms - 233
  • Number of floors - 5
  • Number of buildings/towers - 3
  • Arcade/game room
  • Outdoor entertainment area
  • Outdoor furniture
  • Fireplace in lobby

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of indoor pools - 1
  • Children's pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Children's club (free)
  • Kitchen
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Refrigerator
  • Microwave

Room Amenities

The Resort at Governor's Crossing offers 233 air-conditioned accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with digital channels. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Sevierville hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided on a limited basis.

  • Air conditioning
  • Television
  • Refrigerator
  • Coffee/tea maker
  • Phone
  • Free local calls
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Microwave
  • Cookware, dishware, and utensils
  • Kitchen
  • Shower/tub combination
  • Dishwasher
  • Stovetop
  • Digital TV service
  • Flat-panel TV
  • Free WiFi
  • Separate bedroom
  • Limited housekeeping
  • Heating
  • Oven
  • Towels provided
  • Bedsheets provided
  • Toaster
  • Number of bedrooms - 1
  • Soap
  • Shampoo
  • Toilet paper
  • Paper towels
  • Freezer
  • Ice maker
  • Wardrobe or closet
  • Dining table
  • Outdoor play area

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Pool hoist on site

Nearby Activities

An indoor pool, a children's pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a complimentary water park, a lazy river, a sauna, and a fitness center.

Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Miniature golf on site
  • Playground on site

Hotel Policies

Payment types

Check-in

Check-in time starts at 4:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 10:00 AM

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Service animals are allowed

Service animals are exempt from fees/restrictions

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Property follows sanitization practices of SafeStay (AHLA - USA)

Mobile key entry is not available

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

No cribs (infant beds) available

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

The seasonal pool will be open from March to November.

Pool access available from 9:00 AM to 10:00 PM.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Hotel Names

  • Governor's Crossing
  • Governor's Crossing Sevierville
  • Resort Governor's Crossing
  • Resort Governor's Crossing Sevierville
  • The At Governor's Crossing
  • The Resort at Governor's Crossing Hotel
  • The Resort at Governor's Crossing Sevierville
  • The Resort at Governor's Crossing Hotel Sevierville

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