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Shutters on the Banks

3.5 star property

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Photo gallery for Shutters on the Banks

Ocean View with 2 Queen Beds and Private Balcony in the Tower | Premium bedding, desk, free WiFi, bed sheets
Aerial view
Lobby
Free daily on-the-go breakfast
Indoor pool, seasonal outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
$80
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
405 S. Virginia Dare Trail, Kill Devil Hills, NC, 27948
  • Place, Destination Fun
    ‪13 min walk‬
  • Place, Wright Brothers National Memorial
    ‪3 min drive‬
  • Place, Nags Head Woods Preserve
    ‪5 min drive‬
  • Airport, Manteo, NC (MEO-Dare County Regional)
    ‪28 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed, Ocean View

Premium bedding, desk, free WiFi, bed sheets

Junior Suite, 1 King Bed with Sofa bed, Ocean View

9.8 out of 10
Exceptional
(19 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Poolside

Premium bedding, desk, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Poolside

9.2 out of 10
Wonderful
(35 reviews)
  • 301 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Dune View with 2 Queen Beds and Private Patio or Balcony in the Tower

Premium bedding, desk, free WiFi, bed sheets

Dune View with 2 Queen Beds and Private Patio or Balcony in the Tower

9.2 out of 10
Wonderful
(133 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean View with 2 Queen Beds and Private Balcony in the Tower

Ocean View with 2 Queen Beds and Private Balcony in the Tower | Premium bedding, desk, free WiFi, bed sheets

Ocean View with 2 Queen Beds and Private Balcony in the Tower

9.6 out of 10
Exceptional
(126 reviews)
  • 312 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Poolside Efficiency with 2 Queen Beds and Full Kitchen

Poolside Efficiency with 2 Queen Beds and Full Kitchen | Private kitchenette | Fridge, coffee/tea maker

Poolside Efficiency with 2 Queen Beds and Full Kitchen

9.4 out of 10
Exceptional
(32 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard 2 Queen Beds with Pool / Parking Lot View

Premium bedding, desk, free WiFi, bed sheets

Standard 2 Queen Beds with Pool / Parking Lot View

9.0 out of 10
Wonderful
(105 reviews)
  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds

Premium bedding, desk, free WiFi, bed sheets

Standard Double Room, 2 Queen Beds

8.8 out of 10
Excellent
(43 reviews)
  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Dune View with 1 King Bed and Private Patio or Balcony in the Tower

Premium bedding, desk, free WiFi, bed sheets

Dune View with 1 King Bed and Private Patio or Balcony in the Tower

9.2 out of 10
Wonderful
(52 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Efficiency with Two Queen Beds - Main Building & Pool View

Premium bedding, desk, free WiFi, bed sheets

Efficiency with Two Queen Beds - Main Building & Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Shutters on the Banks

3.5-star Kill Devil Hills hotel steps from Outer Banks Beaches
Guests of this beach hotel will appreciate convenient onsite amenities such as a hot tub and a fitness center.
Shutters on the Banks offers 86 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and designer toiletries. Beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Kill Devil Hills hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Unwind on the private sand beach, located just 18 meters away. After a day at the beach, enjoy amenities at Shutters on the Banks like a seasonal outdoor pool, an indoor pool, and a hot tub.

A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. This beach hotel also offers a fitness center and a terrace. Guests can use the indoor pool, outdoor pool, and health club at a partner property. Complimentary self parking is available on site.

Shutters on the Banks is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station

Outdoors

  • In a national park
  • On the beach
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Shutters Banks
Shutters Banks Hotel
Shutters Banks Hotel Kill Devil Hills
Shutters Banks Kill Devil Hills
Colony Iv
Shutters On The Banks Hotel Kill Devil Hills
Shutters On The Banks Outer Banks, NC - Kill Devil Hills
Shutters on the Banks Hotel
Shutters on the Banks Kill Devil Hills
Shutters on the Banks Hotel Kill Devil Hills

Reviews

Shutters on the Banks Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 1149 out of 1679 reviews
Rating 8 - Good. 351 out of 1679 reviews
Rating 6 - Okay. 124 out of 1679 reviews
Rating 4 - Poor. 28 out of 1679 reviews
Rating 2 - Terrible. 27 out of 1679 reviews

Reviews

8/10 Good

Jenny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Included breakfast was very convenient. Breakfast area (both indoors and outdoors) was clean and well-maintained. Bedrooms were clean and well-maintained. Two suggestions - investigate the amount or water on the outside walkways coming from AC units and try and reduce the loud slamming of doors due to the door closers.
Stayed 4 nights in Jul 2025

10/10 Excellent

Tomeka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shutters was perfect for our family vacation. Beach access was very convenient. The complimentary breakfast was great.
Stayed 4 nights in Jul 2025

10/10 Excellent

Tempie

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service wonderful atmosphere great access to the beach
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right beside the beach. Convenient for sightseeing, plenty of nearby restaurants, good service and a variety of breakfast choices.
Stayed 3 nights in Jul 2025

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location—minutes to many restaurants and shopping and right on the beach! Walkway to the beach was very helpful! Staff was friendly checking in, at breakfast and cleaning the room. Room was spacious but the bathroom was super tiny. Also the lock to the back door for the patio was insanely hard to lock.
Stayed 3 nights in Jul 2025

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again! Loved being ocean front and also having an indoor and outdoor pool!
Stayed 3 nights in Jul 2025

8/10 Good

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

ERIC

Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & spacious room. Easy walk to the beach. Nice outdoor amenities near beach/hotel location. Lots of parking!
Stayed 1 night in Jul 2025

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Very Friendly Staff
Stayed 2 nights in Jul 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Brittney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family and I have stayed at Shutter's in the past, and we have always enjoyed it! Never had any issues.
Stayed 2 nights in Jul 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
I booked the room several weeks before our arrival, and received a phone call that they overbooked the junior suite that we intentionally booked to accommodate my mother-in-law with a wheelchair. Shutters overbooked the room for the first night that we were to be there, but did put us in a different Room for the first night and we had to relocate the second night and third night for our stay. While it was very inconvenient, they did what they could to make the situation correct with us.
Stayed 3 nights in Jul 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the beach. Room had everything we needed. The staff was attentive and friendly.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort

Acceptable, while arguable value

Stayed 1 night in Jul 2025

8/10 Good

Steven

Traveled with family
Liked: Amenities, property conditions & facilities
Great location, very easy to get to beach for sunrise and star gazing. Large room for family of 4. Not busy section of the beach. Convenient complimentary breakfast. Great back porch option for morning coffee. Lifeguards around area for piece of mind. Annoying leaky air conditioner drips, small old bathroom. Less than responsive house keeping.
Stayed 5 nights in Jul 2025

8/10 Good

Rosa

Traveled with family
Did not keep room stocked with towels and wash cloths. Hotel it self was very nice!
Stayed 3 nights in Jul 2025

6/10 Okay

Daniel

Liked: Cleanliness, amenities
Room was near a loud busy swimming pool area. Hotel had beachfront access but did not offer guests beach towels for use. No complimentary bottles of water like competitors
Stayed 1 night in Jul 2025

8/10 Good

Lianne

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Convenient
Stayed 1 night in Jul 2025

8/10 Good

Sabrina

Liked: Cleanliness
Stayed 5 nights in Jul 2025

10/10 Excellent

cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breathtaking ocean views. Wonderful staff. Maya went above and beyond to make our stay very special. Beautiful location.
Stayed 2 nights in Jul 2025

2/10 Terrible

Robert

Traveled with family
Disliked: Staff & service, property conditions & facilities
While the rooms at this hotel may appear nice at first glance, there is a serious and dangerous safety issue on the property. During my stay, I slipped and fell down a set of stairs due to excessive water accumulation—likely from leaking AC units and runoff from the pool deck. The fall caused a severe injury to my back, resulting in an open wound and a permanent 6x2-inch scar. Three out of the six days of my vacation were ruined because I was in pain and dealing with an untreated, bleeding wound caused directly by the hotel’s negligence. The walkways and stairs around the rooms are extremely slick—especially with even a trace of sunscreen or rain—which makes them a major slipping hazard. To make matters worse, the management’s response was completely inadequate. I was handed a couple of bandages and wraps and sent on my way. They showed little concern for the injury or my well-being and promised to follow up—yet I’ve heard nothing since. This kind of neglect is unacceptable. I strongly caution future guests to be extremely careful if you choose to stay here—or better yet, consider booking somewhere else entirely. Your safety may depend on it.
Stayed 5 nights in Jul 2025

8/10 Good

charles

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 out of last 4 years there alot changed there but still a great hotel .Hope that they can give better discounts for returned customers .
Stayed 5 nights in Jul 2025

8/10 Good

Kendra

Liked: Amenities
Nice pools and access to beach. Daily housekeeping. We had a nice stay. Breakfast was good. Beds were a little hard.
Stayed 3 nights in Jul 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for us and our kids!
Stayed 1 night in Jun 2025