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Omni Charlotte Hotel

4.0 star property

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Photo gallery for Omni Charlotte Hotel

Seasonal outdoor pool, open 7:00 AM to 10:00 PM, sun loungers
Rooftop terrace
Lobby
Rooftop terrace
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Pool
  • Housekeeping
  • Parking available
$205
includes taxes & fees
Dec 25 - Dec 26

Explore the area

View in a map
132 E Trade St, Charlotte, NC, 28202
  • Place, Queen City Quarter
    ‪1 min walk‬
  • Place, Blumenthal Performing Arts Center
    ‪3 min walk‬
  • Place, Spectrum Center
    ‪3 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪13 min drive‬

Room options

View all photos for Club Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(9 reviews)
  • 432 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Executive Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 640 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Accessible

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Accessible

  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed (Club Exec Suite)

Premium bedding, pillowtop beds, minibar, in-room safe

Executive Suite, 1 King Bed (Club Exec Suite)

  • 640 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Club Premier Room)

Premium bedding, pillowtop beds, minibar, in-room safe

Premier Room, 1 King Bed (Club Premier Room)

  • 443 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds (Club Premier Room)

View from room

Premier Room, 2 Queen Beds (Club Premier Room)

  • 640 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Club Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 432 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds

9.2 out of 10
Wonderful
(79 reviews)
  • 377 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 2 Queen Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Premier Room, 2 Queen Beds

8.8 out of 10
Excellent
(15 reviews)
  • 500 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

49-inch LCD TV with digital channels, TV, pay movies

Suite, 1 King Bed

  • 740 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite

Studio Suite | Premium bedding, pillowtop beds, minibar, in-room safe

Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 740 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite (Parlor Component - 1 Queen Murphy Bed)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite (Parlor Component - 1 Queen Murphy Bed)

  • City view
  • Sleeps 4
  • 1 Queen Murphy Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(112 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Premier Room, 1 King Bed

9.4 out of 10
Exceptional
(23 reviews)
  • 500 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Omni Charlotte Hotel

Hotel in Uptown Charlotte
Along with a restaurant, this smoke-free hotel has a health club and a bar/lounge. Additionally, a poolside bar, a snack bar/deli, and a coffee shop/cafe are onsite.
Omni Charlotte Hotel offers 374 accommodations with MP3 docking stations and minibars. Pillowtop beds feature premium bedding. 49-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Omni Charlotte Hotel features a health club and a seasonal outdoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is available for a surcharge.

Event facilities measuring 14800 square feet (1375 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Guests can use the health club at a partner property. Onsite parking is available (surcharge), along with a car charging station.

Omni Charlotte Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Trade Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Coin Bar (Seasonal) - This rooftop bar serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Open select days.
Trade Bar - This bar serves dinner only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: WiFi (USD 9.95 per 24-hour period)

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 48 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 12 to 35 for adults and USD 12 to 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Coin Bar (Seasonal)
  • Trade Bar
  • Trade Restaurant

Things to do

  • Health club
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Refrigerator on request
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,800 square feet of conference space
  • 6 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 25 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 16.09 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 12 to 35 for adults, and USD 12 to 35 for children
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Covered valet parking fee: USD 48.00 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 16.09 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets (no exotic animals) are subject to approval. A pet fee is required at check-in. A credit card is required to cover any potential damage caused by the pet. Pets must be crated when hotel staff members enter the room. Guests with pets must sign a waiver upon check-in.

We should mention

The seasonal pool will be open from May to October
Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Charlotte Hotel
Charlotte Omni
Charlotte Omni Hotel
Hotel Omni Charlotte
Omni Charlotte
Omni Charlotte Hotel
Omni Hotel Charlotte
Charlotte Omni
Omni Charlotte
Omni Hotel Charlotte
Omni Charlotte Hotel Hotel
Omni Charlotte Hotel Charlotte
Omni Charlotte Hotel Hotel Charlotte

Omni Charlotte Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 847 out of 1239 reviews
Rating 8 - Good. 187 out of 1239 reviews
Rating 6 - Okay. 99 out of 1239 reviews
Rating 4 - Poor. 38 out of 1239 reviews
Rating 2 - Terrible. 68 out of 1239 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Damon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Sep 2025

10/10 Excellent

Georgia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The minute we walked in, the person at the front desk (I think his name is Deshawn) welcomed us with professionalism and kindness! Highly recommend this hotel. Oh and the food truck across the street is amazing!
Stayed 2 nights in Sep 2025

10/10 Excellent

Eva

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Omni Hotel in Charlotte was absolutely wonderful! The moment we walked in, we were greeted with such kindness and hospitality. The rooms were beautiful, clean, and so comfortable, and the staff went above and beyond to make sure everything was perfect for our stay. The only thing I’ll mention and it’s not the hotel’s fault at all. The area outside felt a little uneasy at night. I think that just comes with being in a bigger city like Charlotte. During the day everything felt great, and inside the hotel we always felt completely safe and cared for. All in all, I’d definitely recommend the Omni to anyone visiting Charlotte! It’s a gorgeous place to stay and such a great experience.
Stayed 3 nights in Aug 2025

8/10 Good

Isaias

Stayed 2 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Everything was amazing
Stayed 2 nights in Aug 2025

10/10 Excellent

Paul

Stayed 3 nights in Aug 2025

10/10 Excellent

Grace

Stayed 1 night in May 2025

8/10 Good

Joshua

Stayed 3 nights in Sep 2025

10/10 Excellent

Robert

Stayed 1 night in Sep 2025

10/10 Excellent

Yahkemia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

2/10 Terrible

rosana

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this hotel was very disappointing, the property was subpar for an Omni Hotel. The first club room they gave us had a bed that tilted downwards where your head would be and the room was not level. The 2nd room they gave us had a cigarette smoke smell that would come and go, but we stayed and hope that it would go away completely. However, the odor lingered and there’s another unpleasant odor coming from the vent. The hotel staff sprayed the vents and used an ozone machine while we were out for dinner on the 2nd night. But after coming back late, the smell was worse and began to bother my asthma. Since it was already late, we decided to leave in the morning before I get a full blown asthma attack. This is very disheartening, since this trip was meant to be a special anniversary weekend and it completely put a damper on our plans. Alrhough, I was given a refund on the one unused night, we asked for a refund for one of the night we stayed, But I was given the run around by the hotel and Expedia. It’s very frustrating the back and forth blame and very unprofessional customer service. This is by far the worst customer service experience we ever had.
Stayed 3 nights in Sep 2025

8/10 Good

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Michael

Stayed 2 nights in Aug 2025

8/10 Good

Yamilee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

2/10 Terrible

Yannis

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty room - checked out on the spot

Room: floor carpet soiled with what looked like red bodily fluids. Broken TV remote. Google cast service non functional. Service: terrible. Manager informed me that as per her records room was clean - without even sending anyone to check. In addition she said she was too busy checking in other guests. I felt for her, but I really don’t understand how that was my concern - basically she was demanding that her problem become my responsibility. Totally unfit to work in the hospitality industry.
Stayed 2 nights in Sep 2025

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, amenities
Extremwly friendly amd helpful staff! Always smiling and friendly. Hotel was clean. Only negative is toilet flushing is extremely loud!
Stayed 2 nights in Aug 2025

10/10 Excellent

Janae

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Laurn

Traveled with partner
Liked: Staff & service, amenities
Very convenient hotel. Plumbing needs attention and requires a deep clean of cloth furniture.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lori

Stayed 3 nights in Aug 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Omni Hotel Charlotte Rocks 🎸

Our visit to Omni Hotel Charlotte was nothing less than amazing. Everyone on the staff was welcoming, rooms were clean, The Trade Bar and amenities were extremely nice, not to mention the food was great. Thank you all to the staff at the Omni Charlotte Hotel. Definitely deserving of more than 5 Stars….and looking forward to returning
Stayed 3 nights in Aug 2025

6/10 Okay

JOSEPH

Traveled with family
Disliked: Amenities
Good location. Poor amenities.
Stayed 1 night in Aug 2025

2/10 Terrible

Nierre

Stayed 2 nights in Aug 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Ericka, Douglasville

Disliked: Staff & service, amenities, property conditions & facilities
I chose the property for the pool and bar around the pool so that I could enjoy without having to travel away from the hotel. No one told me that the pool and bar area by the pool was closed and under construction. They attempted to upgrade the room to a corner room. The room was outdated and reminded me of the break room at work minus the bed. I child hear all of the street traffic noise clearly from the room (11th floor). I left immediately and requested a refund. I was not please especially since the room was $350 for 1 night.
Stayed 1 night in Aug 2025

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Bank of America stadium
Stayed 1 night in Aug 2025