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Crowne Plaza Resort Asheville by IHG

3.5 star property

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Photo gallery for Crowne Plaza Resort Asheville by IHG

Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Exterior
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
$77
includes taxes & fees
Jan 5 - Jan 6, 2026

Explore the area

View in a map
1 Resort Dr, Asheville, NC, 28806
  • Place, Asheville Treetops Adventure Park
    ‪3 min walk‬
  • Place, French Broad River
    ‪7 min walk‬
  • Place, Grey Eagle
    ‪2 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications, Mobility)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Balcony

9.6 out of 10
Exceptional
(7 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility)

8.0 out of 10
Very good
(2 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Communications Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Communications Accessible)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobility)

9.4 out of 10
Exceptional
(3 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility Accessible)

Room amenity

Room, 2 Queen Beds, Accessible (Mobility Accessible)

7.4 out of 10
Good
(3 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(33 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

8.8 out of 10
Excellent
(12 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony

Room amenity

Standard Room, 1 King Bed, Balcony

8.2 out of 10
Very good
(35 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed

7.8 out of 10
Good
(6 reviews)
  • 360 sq ft
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool Access

Room amenity

Standard Room, 1 King Bed, Pool Access

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool Access

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Pool Access

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Crowne Plaza Resort Asheville by IHG

3.5-star hotel in West Asheville
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a seasonal outdoor pool, and a business center. Housekeeping is available on request.
Crowne Plaza Resort Asheville by IHG offers 274 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and complimentary weekday newspapers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Crowne Plaza Resort Asheville by IHG features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and 11 meeting rooms. Event facilities measuring 365973 square feet (34000 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Crowne Plaza Resort Asheville by IHG is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Overlook Restaurant - Overlooking the golf course, this restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare.
The Lobby Bar - This bar specializes in American cuisine. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 10 to 25 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Overlook Restaurant
  • The Lobby Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Golf
  • Hiking/biking trails
  • Mountain biking
  • Seasonal outdoor pool
  • TV in common areas
  • Ziplining

Family friendly

  • Fenced pool
  • In-room crib
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Computer station
  • Conference center (365,973 square feet of space)

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 25 for adults, and USD 0 to 15 for children
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Asheville Crowne Plaza Resort
Crowne Plaza Asheville
Crowne Plaza Resort
Crowne Plaza Resort Asheville
Crowne Plaza Hotel Asheville
Crowne Plaza Resort Asheville Hotel Asheville

Crowne Plaza Resort Asheville by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 516 out of 1004 reviews
Rating 8 - Good. 246 out of 1004 reviews
Rating 6 - Okay. 133 out of 1004 reviews
Rating 4 - Poor. 56 out of 1004 reviews
Rating 2 - Terrible. 53 out of 1004 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place!
Stayed 3 nights in Sep 2025

6/10 Okay

Sharon

Traveled with family
Property is a little bit dated. Could have been a beautiful property. Overall it was okay.
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveler

Okay for the money

This facility is definitely dated. Needs to be refreshed.
Stayed 1 night in Sep 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
I did not know they allow dogs, for me that is a negative because someone across the hallway has 2 dogs that keeps fighting. Really sure it is going to be a sleepless night. The resort could use a facelift.
Stayed 1 night in Sep 2025

2/10 Terrible

Hannah

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Julianna

Stayed 1 night in Aug 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value
Stayed 1 night in Sep 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Sep 2025

4/10 Poor

Julianne

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area was great but the breakfast buffet was a bit expensive. Loved the fireplace!
Stayed 1 night in Sep 2025

10/10 Excellent

Freida

Stayed 3 nights in Aug 2025

10/10 Excellent

Kela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay and the amenities that this hotel offered.
Stayed 2 nights in Aug 2025

10/10 Excellent

Matthew

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This felt like a really safe area of Asheville, everyone at the hotel was friendly and helpful, and it was a good place for a short vacation. The elevator was not working on our building and at one point a hallway smelled of smoke but otherwise it seemed far better than other hotels in the area.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ana C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Nathaniel

Stayed 1 night in Aug 2025

10/10 Excellent

Leigh Ann

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Temisha

Stayed 1 night in Aug 2025

2/10 Terrible

Tiffany Marie

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Not pet friendly. Kids run down the hallway and make my dog bark and I was accused of being disrespectful.
Stayed 2 nights in Aug 2025

8/10 Good

Lori

Stayed 2 nights in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2025

8/10 Good

Rebecca, Gold River

Stayed 2 nights in Aug 2025

8/10 Good

Walter

Stayed 3 nights in Aug 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

ANDREW

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Was delayed at check in by rude customers fighting w front desk . It was a litte after midnight when i arrived didjnt get into room until almost 1 . Extremely frustrating delay after travel .
Stayed 1 night in Aug 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely nice and helpful!
Stayed 2 nights in Aug 2025