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Hilton Charlotte University Place

4.0 star property

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Photo gallery for Hilton Charlotte University Place

Lake view
Exterior
Deluxe Room, 2 Double Beds | Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Parking included
$85
includes taxes & fees
Dec 28 - Dec 29

Explore the area

View in a map
8629 J M Keynes Dr, Charlotte, NC, 28262
  • Place, Shoppes at University Place
    ‪3 min walk‬
  • Place, Atrium Health University City
    ‪6 min walk‬
  • Place, University of North Carolina at Charlotte
    ‪11 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed, Lake View

Lake view

Room, 1 King Bed, Lake View

9.0 out of 10
Wonderful
(8 reviews)
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Large Parlor)

Room, 1 King Bed (Large Parlor) | Living area | 37-inch LCD TV with cable channels, TV, MP3 dock

Room, 1 King Bed (Large Parlor)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lake View

Lake view

Room, 2 Double Beds, Lake View

8.6 out of 10
Excellent
(13 reviews)
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds | Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 2 Double Beds

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Lake view

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Premium Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(83 reviews)
  • 375 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, Club Lounge Access

Executive Room, 2 Double Beds, Club Lounge Access | Premium bedding, pillowtop beds, in-room safe, desk

Executive Room, 2 Double Beds, Club Lounge Access

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(123 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Club Lounge Access

Executive Room, 1 King Bed, Club Lounge Access | Premium bedding, pillowtop beds, in-room safe, desk

Executive Room, 1 King Bed, Club Lounge Access

10.0 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 King Bed

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Exterior
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About this property

Hilton Charlotte University Place

4-star Charlotte hotel, connected to a shopping center in University City
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hilton Charlotte University Place offers 393 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Hilton Charlotte University Place features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and 17 meeting rooms. Event facilities measuring 19375 square feet (1800 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Hilton Charlotte University Place has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:30 AM for a fee: USD 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 17 meeting rooms
  • 19,375 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 19.00 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Charlotte University Place
Hilton Hotel Charlotte University Place
Charlotte Hilton
Hilton Charlotte University Place Hotel Charlotte
Hilton Hotel Charlotte
Hilton Charlotte University Place Hotel
Hilton Charlotte University
Hilton Charlotte University Place Hotel
Hilton Charlotte University Place Charlotte
Hilton Charlotte University Place Hotel Charlotte

Reviews

Hilton Charlotte University Place Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 770 out of 1213 reviews
Rating 8 - Good. 204 out of 1213 reviews
Rating 6 - Okay. 123 out of 1213 reviews
Rating 4 - Poor. 58 out of 1213 reviews
Rating 2 - Terrible. 58 out of 1213 reviews

Reviews

10/10 Excellent

Shannon

Stayed 2 nights in May 2025

10/10 Excellent

Cecil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Melannie A Vinueza

Stayed 1 night in Aug 2025

10/10 Excellent

Ivey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good stay

The hotel room itself that I ended up in was great. But the first hotel room that I checked into smelled like smoke so I had to go downstairs and get another room. The room was comfortable, the temperature was comfortable. But I did get locked out of my room twice Saturday because evidently the battery in the door was dead so I did have to go to the lobby in my pajamas to get someone to let me back into my room. they were fairly quick to get me some help. Probably just a fluke and I would stay here again.
Stayed 2 nights in Aug 2025

8/10 Good

Emily

Traveled with family
Stayed 1 night in Aug 2025

10/10 Excellent

Connie

Liked: Amenities
Very nice!
Stayed 1 night in Aug 2025

8/10 Good

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 3 nights in Aug 2025

4/10 Poor

Adela, Charlotte

Liked: Property conditions & facilities
Disliked: Staff & service
Starting by respecting the original reservation and not giving you what there is
Stayed 1 night in Aug 2025

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel overall.
Stayed 2 nights in Aug 2025

2/10 Terrible

Jill

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
i was totally harassed the entire stay. they tried to charge my card every day more than once. i let them know I was paying cash. ask them every day if i could pay ahead, they said I can't pay till checkout. the 4 different people I spoke with promised they would note the account. Noone ever did then they started calling me and telling me I'm in the red and come back to the hotel. told the lady we were paying cash she said no one noted the account but she will. Wet get back from our day and they locked us out of our room. it ruined our vacation. I felt like a criminal. I ask the lady if we could get a discount or something for all the aggravation, she said no. It was a very disappointing stay to say the least. Our refrigerator button was broken so we couldn't even keep our drinks cold. I'm truly hoping for someone to reach out to me because that stay was horrible. .
Stayed 3 nights in Aug 2025

10/10 Excellent

Cathy

Traveled with partner
Liked: Amenities
Property is close to the PNC arena. Check in and out was easy. Room was comfortable. Small refrigerator was a bonus.
Stayed 1 night in Aug 2025

10/10 Excellent

Matisha

Stayed 5 nights in Aug 2025

10/10 Excellent

Matisha

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 5 nights in Aug 2025

10/10 Excellent

Donald

Rooms were clean, beautifully designed. I love the wallpaper and beds were very comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great safe place!
Stayed 1 night in Aug 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality and comfort.

Our stay was outstanding. The staff throughout our stay made it a very special experience.
Stayed 3 nights in Aug 2025

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property well kept
Stayed 1 night in Aug 2025

6/10 Okay

Alivia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is modern and very clean. The negative parts of the stay were exceptional loud air conditioning unit that kept kicking on and off throughout the night. The beds were also very uncomfortable. I understand that these things were at no fault of the employees however we did not enjoy our stay due to these things.
Stayed 1 night in Aug 2025

8/10 Good

C

Stayed 3 nights in Aug 2025

10/10 Excellent

Jahnea

Stayed 1 night in Aug 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
The property sits adjacent to a lake with a lovely view. It provided for an added amenity to an already beautiful hotel site.
Stayed 1 night in Aug 2025

6/10 Okay

Jason

Business traveler
Stayed 1 night in Jul 2025

10/10 Excellent

Shamya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Jason

Disliked: Cleanliness
Room doesn’t get cleaned. Had to ask every day for the room to be cleaned.
Stayed 4 nights in Aug 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was convenient and clean, and the staff were excellent. The pool area was a bit dated.
Stayed 5 nights in Aug 2025