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Country Cascades Waterpark Resort

3.5 star property

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Photo gallery for Country Cascades Waterpark Resort

Indoor pool, seasonal outdoor pool, cabanas (surcharge), pool umbrellas
Family Penthouse | Living area | 43-inch flat-screen TV with digital channels, TV
Club Room | View from room
1 bedroom, pillowtop beds, in-room safe, desk
Club Room | 1 bedroom, pillowtop beds, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Room service
  • Laundry
  • Gym
$120
includes taxes & fees
Nov 27 - Nov 28

Explore the area

View in a map
204 Sharon Dr, Pigeon Forge, TN, 37863
  • Place, Island at Pigeon Forge
    ‪6 min walk‬
  • Place, LeConte Center at Pigeon Forge
    ‪10 min walk‬
  • Place, Titanic Museum
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪65 min drive‬

Room options

View all photos for Family Room, Balcony, Poolside

Family Room, Balcony, Poolside | Balcony

Family Room, Balcony, Poolside

8.8 out of 10
Excellent
(86 reviews)
  • 465 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Family Studio Suite

1 bedroom, pillowtop beds, in-room safe, desk

Family Studio Suite

8.2 out of 10
Very good
(24 reviews)
  • 465 sq ft
  • Sleeps 6
  • 2 Queen Beds OR 1 Queen Sofa Bed

View all photos for Family Room, Balcony, Mountain View

Family Room, Balcony, Mountain View | View from room

Family Room, Balcony, Mountain View

8.8 out of 10
Excellent
(78 reviews)
  • 463 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Club Room

Club Room | 1 bedroom, pillowtop beds, in-room safe, desk

Club Room

9.2 out of 10
Wonderful
(52 reviews)
  • 300 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Large Twin Bunk Beds

View all photos for Signature Room

Signature Room | 1 bedroom, pillowtop beds, in-room safe, desk

Signature Room

9.4 out of 10
Exceptional
(38 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bunk Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | 1 bedroom, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(163 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Honeymoon Single Room, 1 King Bed (Celebration Suite)

Honeymoon Single Room, 1 King Bed (Celebration Suite) | 1 bedroom, pillowtop beds, in-room safe, desk

Honeymoon Single Room, 1 King Bed (Celebration Suite)

8.8 out of 10
Excellent
(38 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Penthouse

Family Penthouse | Living area | 43-inch flat-screen TV with digital channels, TV

Family Penthouse

8.4 out of 10
Very good
(36 reviews)
  • 600 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

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About this property

Country Cascades Waterpark Resort

3.5-star hotel in Downtown Pigeon Forge
This hotel features 2 restaurants, free water park access, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, 2 coffee shops/cafes, and a snack bar/deli are onsite. Housekeeping is available on request.
Country Cascades Waterpark Resort offers 314 accommodations with safes and designer toiletries. Beds feature pillowtop mattresses. 43-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Pigeon Forge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a complimentary water park and a fitness center.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. In addition to a complimentary water park, Country Cascades Waterpark Resort features a waterslide and an indoor pool. This family-friendly hotel also offers a children's pool, a seasonal outdoor pool, and a fitness center. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available. A total renovation of this property was completed in January 2023.

Country Cascades Waterpark Resort has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Nonnaroni's - Onsite restaurant.
ReFuel - Onsite coffee shop. Open daily.
Granny Clucket's Breakfat - Onsite family restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 14.99 for adults and USD 10 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Granny Clucket's Breakfat
  • Nonnaroni's
  • ReFuel

Things to do

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Heated pool
  • Indoor pool
  • Rock climbing
  • Seasonal outdoor pool
  • Waterslide

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's games
  • Children's pool
  • Fenced pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Firepit
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool

More

  • 3 buildings
  • 7 floors
  • Built in 1996
  • Comprehensive food waste policy
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards
  • Renovated entire property - January 2023
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 14.99 for adults and USD 10.00 for children
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from March 14 to October 18
Pool access available from 9:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Country Cascades Waterpark Resort Pigeon Forge
Country Cascades Hotel
Country Cascades Hotel Pigeon Forge
Country Cascades Pigeon Forge
Country Inn Pigeon Forge
Pigeon Forge Country Inn
Country Cascades Waterpark Pigeon Forge
Country Cascades Waterpark
Country Inn Pigeon Forge
Pigeon Forge Country Inn
Country Cascades Hotel Pigeon Forge
Country Cascades Waterpark Resort Hotel
Country Cascades Waterpark Resort Pigeon Forge
Country Cascades Waterpark Resort Hotel Pigeon Forge

Reviews

Country Cascades Waterpark Resort Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1587 out of 2368 reviews
Rating 8 - Good. 421 out of 2368 reviews
Rating 6 - Okay. 208 out of 2368 reviews
Rating 4 - Poor. 87 out of 2368 reviews
Rating 2 - Terrible. 65 out of 2368 reviews

Reviews

10/10 Excellent

Kathryn

Stayed 2 nights in Jun 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2025

10/10 Excellent

Deb

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the water features except due to being small build our water savy, athletic 5 year old couldn't come down the slides that 3 yr. olds were able to ride. Also closing the slides to change out lifeguards was disappointing.
Stayed 2 nights in Jul 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t skip on the BINGO! Was a lot of fun. Resort cups are a must. Beds were comfortable and staff were super friendly.
Stayed 4 nights in Jul 2025

8/10 Good

Jim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Nohemi

Liked: Staff & service
Stayed 4 nights in Jul 2025

10/10 Excellent

Patricia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fun weekend. Employees were very nice. One thing concerned me. The room seemed to have a musty smell. It didn’t slow us down. We weren’t in the room much.
Stayed 2 nights in Aug 2025

6/10 Okay

william

Stayed 2 nights in Jul 2025

10/10 Excellent

Emily, Abingdon

Stayed 3 nights in Jul 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was so much to do for kids. My family enjoyed it so much.
Stayed 2 nights in Aug 2025

4/10 Poor

Alisha

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

jasmine

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
My family loves the activities that you can do at the hotel throughout the day. The indoor and outdoor pools are great. Staff is wonderful and welcoming.
Stayed 6 nights in Jul 2025

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kids really enjoyed themselves
Stayed 2 nights in Jul 2025

10/10 Excellent

Shavena

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 2 nights in Jul 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Kaelyn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an awesome place! The kids little cabin area with the bunk beds was such an awesome thing for our kids! They had a treasure hunt in the room for the kids and they were able to get the treasure chest open! That was the coolest thing for them! The amenities are awesome and the rooms are really clean! We would definitely stay here again!
Stayed 1 night in Jul 2025

8/10 Good

dustin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice "family" place to stay

BAD-you have to enter the waterpark through the main lobby only, even though there are gates right in front of the building that you can use. There are 3 different buildings and our building was the farthest away, so we had a longer walk to get to the pool even though our building was right in front of it. The main lobby floors, stores, etc. Always had water on the floor and I seen multiple people fall. And I had to always be cautious walking in the lobby. Staff was mopping it up when they could but the traffic in and out was too busy. It was very inconvenient to have to walk through the lobby of the main building to access the pool/waterslides. The rocking chairs on the baloney are way too big for the small balcony. No microwave or coffee maker in the rooms. I feel that a hotel that is geared towards children should defiantly have microwaves to reheat food or baby bottles. There is 1 on each floor that everyone can use, but that is inconvenient. GOOD-staff was very nice. Good location. Pool/waterslides are very nice. Breakfast food is good, buy advance tickets to get food discount. Pizza is amazing, Coffee shop is great. They provide towels for the pool/waterslides. Arcade is nice touch but expensive. Ice cream shop is very nice and good prices. Considering it is a "family" hotel, it seemed nicely nice proof. Beds were comfortable. I would stay here again if I was bringing kids
Stayed 3 nights in Jul 2025

8/10 Good

Jennifer

Liked: Staff & service, property conditions & facilities
The lady who checked us in was great. Our room was good but the hallway
Stayed 4 nights in Jul 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water slides for their kids
Stayed 2 nights in Jul 2025

10/10 Excellent

Shelia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was good.
Stayed 2 nights in Jul 2025

6/10 Okay

Tinitia

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The building we stayed in had a really bad smell. We were unable to truly enjoy our selves because the rooms smelled so bad, we opened the door so fresh air could come in , we sprayed the room with lysol and air freshener, but the smell was just awful we advised the staff they came up vacuum but never offered to change the room we had two other groups with us and we all had the same complaint about the smell
Stayed 2 nights in Jul 2025

8/10 Good

John

Stayed 1 night in Jul 2025

10/10 Excellent

Cruz Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kids loved every minute of it.

My kids were obcessed from the moment we arrived. They were never bored, had so much fun, and were sad to leave. We will definitely be going back again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Whitney

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time!
Stayed 5 nights in Jun 2025