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Country Cascades Waterpark Resort

3.5 star property

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Photo gallery for Country Cascades Waterpark Resort

Honeymoon Single Room, 1 King Bed (Celebration Suite) | Pillowtop beds, in-room safe, desk, laptop workspace
Club Room | View from room
Family Penthouse | Living area | 43-inch flat-screen TV with digital channels, TV
Family Penthouse | View from room
Indoor pool, seasonal outdoor pool, cabanas (surcharge), pool umbrellas

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Room service
  • Laundry
  • Gym
  • Pool

Explore the area

Map
204 Sharon Dr, Pigeon Forge, TN, 37863
  • Island at Pigeon Forge
    ‪6 min walk‬
  • LeConte Center at Pigeon Forge
    ‪10 min walk‬
  • Titanic Museum
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪65 min drive‬

Room options

View all photos for Family Room, Balcony, Mountain View

Family Room, Balcony, Mountain View | View from room

Family Room, Balcony, Mountain View

  • 463 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Signature Room

Signature Room | Pillowtop beds, in-room safe, desk, laptop workspace

Signature Room

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bunk Bed

View all photos for Family Penthouse

Family Penthouse | Living area | 43-inch flat-screen TV with digital channels, TV

Family Penthouse

  • 600 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Honeymoon Single Room, 1 King Bed (Celebration Suite)

Honeymoon Single Room, 1 King Bed (Celebration Suite) | Pillowtop beds, in-room safe, desk, laptop workspace

Honeymoon Single Room, 1 King Bed (Celebration Suite)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Pillowtop beds, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Studio Suite

Pillowtop beds, in-room safe, desk, laptop workspace

Family Studio Suite

  • 465 sq ft
  • Sleeps 6
  • 2 Queen Beds OR 1 Queen Sofa Bed

View all photos for Club Room

Club Room | Pillowtop beds, in-room safe, desk, laptop workspace

Club Room

  • 300 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Large Twin Bunk Beds

View all photos for Family Room, Balcony, Poolside

Family Room, Balcony, Poolside | Balcony

Family Room, Balcony, Poolside

  • 465 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

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Exterior

The Resort at Governor's Crossing

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4.4 out of 5, Excellent, (1456)
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The price is $382 total
includes taxes & fees
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About this property

Country Cascades Waterpark Resort

3.5-star hotel in Downtown Pigeon Forge
This hotel features 2 restaurants, free water park access, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, 2 coffee shops/cafes, and a snack bar/deli are onsite. Housekeeping is available on request.
Country Cascades Waterpark Resort offers 314 accommodations with safes and designer toiletries. Beds feature pillowtop mattresses. 43-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Pigeon Forge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a complimentary water park and a fitness center.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. In addition to a complimentary water park, Country Cascades Waterpark Resort features a waterslide and an indoor pool. This family-friendly hotel also offers a children's pool, a seasonal outdoor pool, and a fitness center. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available. A total renovation of this property was completed in January 2023.

Country Cascades Waterpark Resort has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Nonnaroni's - Onsite restaurant.
ReFuel - Onsite coffee shop. Open daily.
Granny Clucket's Breakfat - Onsite family restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 14.99 for adults and USD 9.99 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Granny Clucket's Breakfat
  • Nonnaroni's
  • ReFuel

Things to do

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Heated pool
  • Indoor pool
  • Rock climbing
  • Seasonal outdoor pool
  • Waterslide

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's games
  • Children's pool
  • Fenced pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Firepit
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool

More

  • 3 buildings
  • 7 floors
  • Built in 1996
  • Comprehensive food waste policy
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards
  • Renovated entire property - January 2023
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 14.99 for adults and USD 9.99 for children
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from March 14 to October 18
Pool access available from 9:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Country Cascades Waterpark Resort Pigeon Forge
Country Cascades Hotel
Country Cascades Hotel Pigeon Forge
Country Cascades Pigeon Forge
Country Inn Pigeon Forge
Pigeon Forge Country Inn
Country Cascades Waterpark Pigeon Forge
Country Cascades Waterpark
Country Inn Pigeon Forge
Pigeon Forge Country Inn
Country Cascades Hotel Pigeon Forge
Country Cascades Waterpark Resort Hotel
Country Cascades Waterpark Resort Pigeon Forge
Country Cascades Waterpark Resort Hotel Pigeon Forge

Country Cascades Waterpark Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1337 out of 2092 reviews
Rating 8 - Good. 418 out of 2092 reviews
Rating 6 - Okay. 183 out of 2092 reviews
Rating 4 - Poor. 88 out of 2092 reviews
Rating 2 - Terrible. 66 out of 2092 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great getaway for my sons birthday weekend we all loved it small quit place not over crowded like the other water park hotels will be going back
Stayed 2 nights in Mar 2025

10/10 Excellent

Emily, Abingdon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy this hotel. It is close to a lot of family friendly areas. Would highly recommend.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kenneth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really nice stay. The indoor, heated pool was awesome. They had lots of fun activities. Definitely, would do again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Stacey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to say with Kids

Amazing
Stayed 3 nights in Mar 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was pristine upon check in. We were given all information about times in a nice neat folder. The bathrooms were immaculate as well as the in room tub. We actually ended up getting engaged here!
Stayed 1 night in Feb 2025

8/10 Good

Melanie, Roanoke

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property sits off the main road and the sign is not noticable, passed by it twice trying to find it to check in. Sign needs to be better.
Stayed 1 night in Feb 2025

10/10 Excellent

Kayla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best stay for a family with children in the smokies! Every hour is based around your children! It’s clean, safe, and SO FUN! Don’t hesitate, book the stay!
Stayed 2 nights in Feb 2025

8/10 Good

Ashley

Stayed 2 nights in Mar 2025

10/10 Excellent

Juana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really fun place for kids
Stayed 2 nights in Mar 2025

10/10 Excellent

Samuel L

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything as always
Stayed 2 nights in Mar 2025

6/10 Okay

Clara Teresa

Liked: Staff & service
Disliked: Amenities
Stayed 3 nights in Mar 2025

10/10 Excellent

Charles

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This place is always amazing when we stay!! Our favorite motel too stay in when we go to pigeon forge
Stayed 2 nights in Mar 2025

10/10 Excellent

Shammika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Drew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved every bit of it! Only wish the slides stayed open a bit longer on weekdays, but as far as places to stay my children didnt wanna leave!
Stayed 3 nights in Mar 2025

6/10 Okay

Sara

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Cheer trip

The breakfast for 14.99 was not worth it, the sausage biscuit at the market place was disgusting as well! The beds were very uncomfortable and poorly made on metal frame. The bathroom was okay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing wrong was the stuff in the vending machine and food areas was outdated we got.
Stayed 2 nights in Feb 2025

10/10 Excellent

Faith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Nathan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Our second time staying here and we love it! We will be back!
Stayed 2 nights in Feb 2025

10/10 Excellent

Megan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a wonderful place for kids of all ages! The indoor waterpark was perfect for my 2 year old. They have slides for small kids like him. The rooms were clean. The price was very affordable. We will definitely be back in the summer to try the outdoor waterpark
Stayed 1 night in Mar 2025

8/10 Good

Justin

Traveled with family
Liked: Cleanliness, property conditions & facilities

Nice hotel.

Overall we had a really nice stay. There were a lot of pros to this trip, but also some cons as well. We came during “off season” so the activities weren’t as exciting for the kids. The water park slides closed at 6pm during the week which was a bummer since that is the reason we booked. Also it wasn’t advertised online that breakfast was only available on Saturday & Sundays during off season so I had to be refunded for that. Another thing I wasn’t a fan of was not being able to go down the smaller slides with my son. He was tall enough, but I didn’t see the issue with him going down with one of us. There was no safety issue with it and have never had any problems at other resorts. Overall the kids had a really nice time, and may be back in the summer time depending on how the outdoor waterpark operates & if breakfast is available during the week.
Stayed 3 nights in Feb 2025

6/10 Okay

Christine

Stayed 1 night in Feb 2025

6/10 Okay

Jay

Stayed 3 nights in Feb 2025

6/10 Okay

Jerri

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The grounds were dirty- popcorn sit outside spilled for 2 days, a child puked beside the pool steps and proper steps were not taken to clean it and sanitize. The night manager, on Friday Feb 21 (male) was accommodating. We would stay there again. Good price for what there is to do. It’s best for smaller children, so mine didn’t participate in the activities, but it seemed like a hit for the smaller children at the hotel.
Stayed 3 nights in Feb 2025

6/10 Okay

Lois

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Tanee

Stayed 2 nights in Feb 2025