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Harrah's Cherokee – A Caesars Rewards Destination

4.0 star property

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Photo gallery for Harrah's Cherokee – A Caesars Rewards Destination

10 restaurants, breakfast, lunch, dinner served; Italian cuisine
Lobby sitting area
10 restaurants, breakfast, lunch, dinner served; Italian cuisine
Indoor pool, seasonal outdoor pool
Food and drink

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Gym
$92
includes taxes & fees
Feb 5 - Feb 6

Explore the area

View in a map
777 Casino Drive, Cherokee, NC, 28719
  • Place, Harrahs Cherokee Casino
    ‪3 min walk‬
  • Place, Cherokee Bear Zoo
    ‪2 min drive‬
  • Place, Oconaluftee Islands Park
    ‪4 min drive‬

Room options

View all photos for Mountain Premium Room 1 King Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Mountain Premium Room 1 King Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 504 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Mountain Luxury Room 1 King Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Mountain Luxury Room 1 King Non Smoking

9.0 out of 10
Wonderful
(64 reviews)
  • 504 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Non Smoking (Soco)

Premium bedding, in-room safe, desk, laptop workspace

Luxury Room, 1 King Bed, Non Smoking (Soco)

8.6 out of 10
Excellent
(57 reviews)
  • 504 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking (Soco)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Non Smoking (Soco)

8.0 out of 10
Very good
(36 reviews)
  • 504 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Creek Premium Room 1 King Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Creek Premium Room 1 King Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Creek Luxury Room 1 King Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Creek Luxury Room 1 King Non Smoking

9.0 out of 10
Wonderful
(29 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Cherokee)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking (Cherokee)

9.4 out of 10
Exceptional
(73 reviews)
  • 378 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (Cherokee)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Non Smoking (Cherokee)

9.2 out of 10
Wonderful
(91 reviews)
  • 479 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Soco)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking (Soco)

8.8 out of 10
Excellent
(15 reviews)
  • 504 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Smoking (Soco)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Smoking (Soco)

8.6 out of 10
Excellent
(43 reviews)
  • 504 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Mountain Deluxe Room 1 King Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Mountain Deluxe Room 1 King Non Smoking

9.0 out of 10
Wonderful
(56 reviews)
  • 503 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Mountain Deluxe Room 2 Queens Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Mountain Deluxe Room 2 Queens Non Smoking

9.0 out of 10
Wonderful
(52 reviews)
  • 503 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 2 Queen Beds, Smoking (Soco)

Premium bedding, in-room safe, desk, laptop workspace

Luxury Room, 2 Queen Beds, Smoking (Soco)

8.2 out of 10
Very good
(64 reviews)
  • 504 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Smoking (Soco)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Smoking (Soco)

8.4 out of 10
Very good
(57 reviews)
  • 504 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Queen Beds, Non Smoking (Soco)

Premium bedding, in-room safe, desk, laptop workspace

Luxury Room, 2 Queen Beds, Non Smoking (Soco)

8.8 out of 10
Excellent
(44 reviews)
  • 504 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Creek Deluxe Room 1 King Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Creek Deluxe Room 1 King Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Creek Deluxe Room 2 Queens Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Creek Deluxe Room 2 Queens Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 1 King Bed, Non Smoking (Soco)

Premium bedding, in-room safe, desk, laptop workspace

Luxury Room, 1 King Bed, Non Smoking (Soco)

7.4 out of 10
Good
(11 reviews)
  • 504 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Non Smoking (Cherokee)

Premium bedding, in-room safe, desk, laptop workspace

Luxury Room, 1 King Bed, Non Smoking (Cherokee)

10.0 out of 10
Exceptional
(1 review)
  • 378 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Queen Beds, Non Smoking (Cherokee)

Premium bedding, in-room safe, desk, laptop workspace

Luxury Room, 2 Queen Beds, Non Smoking (Cherokee)

8.0 out of 10
Very good
(4 reviews)
  • 376 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Creek Room View 1 King Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Creek Room View 1 King Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Creek Room View 2 Queens Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Creek Room View 2 Queens Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mountain Room View 1 King Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Mountain Room View 1 King Non Smoking

8.0 out of 10
Very good
(1 review)
  • 503 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Mountain Room View 2 Queens Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Mountain Room View 2 Queens Non Smoking

  • 504 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Creek Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Creek Room, 1 King Bed, Non Smoking

  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Creek Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Creek Room, 2 Queen Beds, Non Smoking

  • 399 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Non Smoking (Soco)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Non Smoking (Soco)

  • 504 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Soca Premium Room 2 Queens Smoking

Premium bedding, in-room safe, desk, laptop workspace

Soca Premium Room 2 Queens Smoking

10.0 out of 10
Exceptional
(1 review)
  • 504 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Non Smoking (Cherokee)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Non Smoking (Cherokee)

9.2 out of 10
Wonderful
(48 reviews)
  • 378 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Non Smoking (Cherokee)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds, Non Smoking (Cherokee)

8.6 out of 10
Excellent
(38 reviews)
  • 378 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mountain Premium Room 2 Queens Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Mountain Premium Room 2 Queens Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 502 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Creek Luxury Room 2 Queens Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Creek Luxury Room 2 Queens Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mountain Luxury Room 2 Queens Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Mountain Luxury Room 2 Queens Non Smoking

  • 503 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Creek Premium Room 2 Queens Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Creek Premium Room 2 Queens Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Soca Premium Room 2 Queens Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Soca Premium Room 2 Queens Non Smoking

  • 504 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Type Assigned on Arrival

Room Type Assigned on Arrival | Premium bedding, in-room safe, desk, laptop workspace

Room Type Assigned on Arrival

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

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About this property

Harrah's Cherokee – A Caesars Rewards Destination

4-star Cherokee hotel walkable to Harrahs Cherokee Casino
This hotel features 10 restaurants, a full-service spa, and a casino. Self parking is free. Additionally, an indoor pool, a nightclub, and a fitness center are onsite. Housekeeping is available on request.
Harrah's Cherokee – A Caesars Rewards Destination offers 1108 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Flat-screen televisions come with premium satellite channels and pay movies. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mandara Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
In addition to a full-service spa, Harrah's Cherokee – A Caesars Rewards Destination features an indoor pool and a fitness center. Dining is available at one of the hotel's 10 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge.

This 4-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 21000 square feet (1951 square meters) include a conference center. This business-friendly hotel also offers a casino, a seasonal outdoor pool, and a nightclub. Complimentary self parking is available on site.

Harrah's Cherokee – A Caesars Rewards Destination has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:30 AM.
Gordon Ramsay Pub - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.
Wicked Weed Smokehouse - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Brio Italian Grille - This restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Happy hour is offered. Open daily.
Guy Fierri's Kitchen - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
ESports Zone - This restaurant specializes in Italian cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:30 AM for a fee: USD 10 to 25 per person
  • 10 restaurants
  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brio Italian Grille
  • ESports Zone
  • Gordon Ramsay Pub
  • Guy Fierri's Kitchen
  • Wicked Weed Smokehouse

Things to do

  • 4,000 slot machines
  • 75 gaming tables
  • Arcade/game room
  • Casino (195,000 square feet of space)
  • Full-service spa
  • Gym
  • Indoor pool
  • Nightclub
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center (21,000 square feet of space)
  • Meeting rooms

Outdoors

  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Spa treatment rooms
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 21 floors
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 6:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per accommodation, per night
  • Resort fee: USD 38.14 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Internet access
  • Pool access
  • Valet parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 25.00 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

The seasonal pool will be open from May to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Harrah's Cherokee Casino Resort
Harrah's Cherokee Casino
Harrah's Cherokee
Harrahs Cherokee Nc
Harrahs Cherokee Hotel
Harrahs Hotel Cherokee Nc
Cherokee Harrahs
Harrahs Casino Cherokee Nc
Harrahs Cherokee Casino Hotel
Harrah's Cherokee Casino
Harrah's Cherokee Casino Resort Hotel
Harrah's Cherokee Casino Resort Cherokee
Harrah's Cherokee Casino Resort Hotel Cherokee

Harrah's Cherokee – A Caesars Rewards Destination Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1839 out of 3111 reviews
Rating 8 - Good. 646 out of 3111 reviews
Rating 6 - Okay. 325 out of 3111 reviews
Rating 4 - Poor. 155 out of 3111 reviews
Rating 2 - Terrible. 146 out of 3111 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Oct 2025

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great
Stayed 1 night in Sep 2025

8/10 Good

Delyan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Sonja

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The casino was the main reason I came to this property. It was my birthday celebration. The staff was very helpful and friendly.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tina

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy staying in the newer Cherokee tower! Great options for dinner
Stayed 1 night in Oct 2025

8/10 Good

feng

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Complex
Stayed 1 night in Sep 2025

8/10 Good

Minerva

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Betania

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Ma Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Safe
Stayed 1 night in Aug 2025

8/10 Good

marty

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greatime
Stayed 2 nights in Sep 2025

10/10 Excellent

tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be prepared to walk and know what hotel you are in. Inside the halls to each section are marked with Hotel only… not identified with name of tower. Overall a beautiful facility and very comfortable.
Stayed 1 night in Oct 2025

2/10 Terrible

Alysia

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Room ac and microwave did not work, front desk staff rude, room downgraded with no compensation moving me from the new tower I reserved and paid for to the old tower that still reaks of smoke. Requested assistance from desk more than once and didn’t get a reply until after 11 pm by them calling my room and waking me up the night before I was checking out to ask if i wanted to change rooms. Not happy or impressed.
Stayed 2 nights in Sep 2025

6/10 Okay

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities
No TV or internet during our stay. Also, someone had locked their dog alone in neighboring room. The dog barked all night while whoever went gambling. The house obviously couldn’t stop the barking.
Stayed 1 night in Oct 2025

8/10 Good

Ashley or Kristen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was Great. We stayed in the creek tower. We had friends in the soco tower. You couldn definitely tell the soco doesn't fet as much attention as the creek tower.
Stayed 2 nights in Oct 2025

6/10 Okay

Angie

Traveled with family
Disliked: Cleanliness
The
Stayed 1 night in Oct 2025

6/10 Okay

Pincahs

The room was OK smell bed a little bit very suspicious about everything always check for ID. They said the breakfast included, but it’s not.
Stayed 1 night in Oct 2025

6/10 Okay

Linda

Liked: Room comfort
Disliked: Staff & service
The toilet moves when you sit down on it. The bathroom sink stopper doesn’t work. This was the first time we had stayed here. We have stayed at the Hard Rock Casino in Tampa and the employees there are super nice and friendly We usually stay at one on the hotel near there. The biggest problem was rude employees!! I will not ever stay there again.
Stayed 1 night in Sep 2025

8/10 Good

Dwayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and roomy enough for a couple nights. The fridge was small, wouldn't accommodate a small take out box. Bathroom was very nice. The bed was super comfy. The staff was great. Very attentive and helpful. The restaurants were really good. The convenience being able to walk to everything was nice. The Mandara Spa was absolutely amazing!! The massage therapists were truly the best. The only thing that was disappointing was that my husband and I couldn't enjoy the hot tub/heated lounge chairs/sauna together. It was all so nice and relaxing and we thoroughly enjoyed our time, we would've just really loved experiencing it all together. It was a great experience and we we'll definitely do it again.
Stayed 2 nights in Oct 2025

6/10 Okay

Robert

The $37 per night resort fee is ridiculous, stayed 2 nights and room was not cleaned during this time, will not be returning.
Stayed 2 nights in Sep 2025

10/10 Excellent

Dara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun time
Stayed 1 night in Jul 2025

4/10 Poor

Dawn

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel reeked of cigarette smoke in all the common areas and hallway to our room. The AC didn't cool the room and the remote didn't work properly. Despite paying additional for a mountain view, our view was of a parking lot. I would not recommend this hotel and would not stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Kathleen

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was a pleasant experience and would definitely recommend to everyone!
Stayed 1 night in Oct 2025

2/10 Terrible

Ronald

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Do NOT use the kiosk to check in if you booked on Expedia, even though it might take you over an hour to reach the front desk because they only have two people working. We specifically booked (and paid over $20 extra for) a non smoking room, but arrived in the room to find a smoke stink and ashtrays. After waiting a lengthy time in line finally reached the front desk and showed our confirmation of a non smoking room. We were then haughtily told because we booked on Expedia they have no control of what room we get and there was nothing they could do. I demanded to speak to the manager and after a heated argument he finally agreed to move us to another room, but (at 7pm) it wasn't ready yet. We wasted several hours of our vacation just trying to get what we paid for. If they don't want to advertise with Expedia, nobody's forcing them to. This was the worst excuse for customer service I have ever experienced. I cannot recommend this hotel due to it's front desk staff.
Stayed 1 night in Sep 2025

6/10 Okay

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was shabby. Missing tile pieces in the entry area. with pieces just missing / showing the bare wall.. Light switch fixtures were loose / not completely attached to wall in the bathroom.
Stayed 1 night in Oct 2025