Viaduct Harbour hotels in Auckland, New Zealand

Friendly staff. Breakfast deal OK Lifts a bit slow

I will stay again as It suited my needs in every way. Good views too.

Friendly and professional staff. Good restaurant with a very good breakfast buffet.

Showers were freezing af :) but everyone was awesome :)

Great location friendly staff. Room was a little tired

I was apprehensive due to negative reviews left on the site by previous travellers - however was pleasantly surprised - the hotel is superb for the budget price they charge. The room: the room is not the biggest but has all the facilities you need - if you are spending your whole time in your room then you will probably go store crazy, but they have a double bed, free to air tv and ensuite. The bed is comfortable and you couldn't feel the springs. The rooms can be cold, but there is a heater hidden away in the cupboard (I didn't initially see this) and the staff will happily provide extra duvets. The rooms are clean, house keeping are superb and it's all happy days. (They are early birds though!!) The Staff: This has to be the biggest selling point of the hotel - never met an unhelpful member of staff, all very pleasant all full of tips and tricks if your new to the city - just take the time to speak with them! They looked after my luggage after my plans changed despite my booking having ended - they supported with address details for an urgent item of post. In short every member of the team I had the pleasure of meeting was friendly, affable and a total pleasure. The Room is in a great location, and 2minute walk from sky tower and other sites BUT it really is the team that make you feel welcome!

Good pleasing hotel for overnight stay. Room is a bit small but clean and tidy.

The metropolis retains its former glory, in the sense that the basics remain - elegant lobby, well designed suites, comfortable fittings like bed and bathroom. This was excellent value for money - no longer the most fashionably decorated but really good nonetheless, especially at this price point. We stayed here after a wedding rather than rush home and it was perfect. my only criticism is that the window in the bedroom opens fully at knee height - really really dangerous for a room on the 30th floor.

Charming fixtures and furnishings. Centrally located. Friendly, competent day and night staff. Quite special all around.