Really gorgeous hotel worthy of its 5 star rating. The staff were friendly and helpful. Room was immaculate and very comfy with a turn down service which made it feel extra special. Very helpful shuttle service down to the ferry which we used for coming back to the hotel at night. A really lovely stay
Traveller from Sydney
This elegant hotel is within 1 km (0.6 mi) of Aotea Centre, City Hall, Albert Park, and the University of Auckland.More
My wife and I book our stay at the Rees March 4-6, 2017 in md 2016, however the earthquake in Christchurch and up the coast near Kaikoura required us to fly rather drive a few legs of the trip. This had us arriving a day early. Even the Rees was pretty booked they managed to do some shuffling in order for us to stay the extra night. They also arranged a boat tour up Milford Sound. We drove ourselves up there, it's a very nice drive. Overall very pleased withe room and the staff.
This family-friendly Queenstown apartment is located on a lake, within 2 mi (3 km) of Queenstown Hill, Queenstown Mall, and …More
Biggest 5* room we've ever stayed in, this was a 'basic double'. Him/her sink, oversized bath (easily fit 2 people in top and tail and no tap hitting your neck!), biggest bath we have also ever been in. Comfy. Nice touch with a towel - elephant sitting on our bed to welcome us!
Stunning. Attention to detail. Shuttle to city complementary.
Only 2 hiccups was a taxi to airport was quoted 50% of what was charged by taxi. Get assurance on the quote before leaving. Second hiccup was spa (steam and sauna specifically). The buttons to operate are old and need replacing (in the men's bathroom), we could not get it to work after 10 minutes and simple instructions (press x and wait 5/10mins) were either too simple, or the facilities were broken. An Indian fellow (possibly new staff) was unhelpful at checkout in resolving (don't know where manager is, we will report) and was very unsympathetic, like a rabbit in headlights! We pay 100% to expect 5* hilton, we must say this last episode tainted what was otherwise a fantastic stay.
We expect to be compensated for the lack of operable spa facilities.
Hilton Queenstown Resort & Spa is on the eastern shore of Lake Wakatipu in Kawarau Village, 5 minutes’ drive from Queenstown …More