Front staffs are really nice and helpful. Room was small and later on we switched to bigger room with king bed and sofa bed, but room setting was awkward, sofa bed spring was terrible. I don't think it meant to sleep on this. This hotel has only 2 restaurant and no room service. Location is nice beside the Tenderloin area which is famous for lots of homeless people, really dirty and dangerous area. You have to be careful to walk around the hotel. Very close to transportation including cable car, shopping, etc. No good view. It's like a business hotel. No drawer for clothing.
Traveller from New York, NY
Just off Market Street, downtown San Francisco's major thoroughfare, this contemporary 32-story hotel is 1 block from San …More
Great helpfull staff especially the manager, clean comfy room- request a non roadside room , good breakfast. Good location to explore San Fran and further afield. Be mindful of rush hour and high car park fee in city. Family friendly.
Traveller from UK
This hotel in a business district is 3.2 miles from the University of California, 3 miles from the Berkeley Art Museum, and …More
My only complaint - is that I have handicap parking. There were two conventions there, one of which I was attending. The other convention was huge and the handicap parking area which is close to the valet, was turned into valet and we were not allowed to park close. Instead we had to park in the parking structure which does not have handicap parking. This is a violation of the law. We should have been allowed to park in the designated handicap area, i.e., we have official plates on our car. I think the parking attendants need to be educated on the law when it comes to these types of issues.
Traveller from Irvine, CA
This family-friendly Silicon Valley hotel is across from Levi's Stadium and California's Great America theme park and …More