Cancun Intl. Airport Hotels in Cancun, Quintana Roo

FROM THE MOMENT WE STEPPED INTO DE CHECK-IN AREA TO THE DEPARTURE DATE WE WERE PAMPERED BY THE HOTEL STAFF. ROOMS WERE CLEAN, VERY COMFORTABLE AND WITH A LOT OF LIGHT. SCENERY ALL AROUND SUPERB. FOOD NEEDS A BIT OF INTERNATIONALIZATION TO PROVIDE A MORE ROUNDED AND ATTRACTIVE MENU, ALTHOUGH FOOD IS EXCELLENT FOR THE MEXICAN-ORIENTAL TASTE..

It's a pretty hotel, rooms are comfy but the ac doesn't work correctly in any area, the don't allow the ac to be less than 73 and Mexico u very hot . The pool are is okay. A little murky and greenish , but the staff is fenomenal. Rosita the hostes of the restaurant is the diamond of the place . Gilberto at the beach will make you feel in heaven, best service ever . Oscar at the bar will always get you what you want , and Martin oversees all this hard workers , Darwin the bellman is amazing always in a good mood. So basically they make you feel at home . Hotel needs maintance for sure . But the food was really good .

We were here for eight nights with our 2 young daughters. Wonderful!

Very nice hotel, but restaurants are quite expensive. Area is very nice, room is excellent. You can do birdswatching, which is very nice. Breakfast is way too expensive, 30 USD and coffee is not included!!! Restaurant by the sea is overpriced and food is not particularly good (other restaurants though pricy but at least food is decent)

Technically this wasn't a vacation, it was our honeymoon. I found this place on some Google list of top 10 most romantic honeymoon spots and it did not dissapoint. The grounds are beautiful. The staffs mission in life is to make sure you are happy and have everything you need. And it's not just for tips either, it's genuine. Whether you want to do nothing or everything, you will be pleased. We just got back and are already planning a return trip. The rooms are VERY private, no noise from other villas etc. The food at every restaurant on the property is amazing and each one is a different dinning experience. Highly recommended spot.

Very nice and great for the price. Great and spacious

Condominium was clean with modern style. There weren't enough towels, only 4 for two nights stay, no soap, no instructions on how to use washing machine, no phone to dial out. The Internet only worked in one room. There weren't any instructions on where to get lounge chair cushions for the pool area, no one to assist at all with any questions. The building smelled like Lysol mixed with molding walls. Other than that, good place for short visit..nour more than two days.

Awesome resort in every way. The only thing lacking is the main courses at the dining restaurants . They are not cooked the best. Red snapper is actually Tilapia and beef tenderloin is actually a cheap cut. But overall the experience is aw some! The food in the buffet section is excellent 3 times a day. The entrees in the Japaneese resteraunt are great. So between the Japaneese and the Buffett you can get great dinners. I only caution on the dinner entrees in the other restaurants. The staff was awesome and by far the most friendly of any resort I have been too. And the night entertainment is the best we have had at any resort. I highly recommend and would go back. When it's finally time to leave and go home I wanted to cry....that how good it was I did not want to ever have to go back to real life. If they offered a forever plan and I could afford it I would be all in!

Awesome location, all around great time. People were awesome, staff was very nice and helpful, food was great with many different options.