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Shinjuku Washington Hotel Main

4.0 star property

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Photo gallery for Shinjuku Washington Hotel Main

Experience the sleek, contemporary lobby with a reception desk and unique pendant lights, set against a spacious backdrop with a large window offering a view of the outdoors.
Conference room with a long table and black chairs, offering panoramic views of the city and distant mountains.
Two single beds with blue and white bedspreads and green pillows, a wooden headboard with telephone, and a small bedside table.
Enjoy a meal in a spacious dining area with a long table and comfortable seating.
Enjoy breakfast with a city view from this dining area, featuring a table set with breakfast essentials.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Parking available
  • 24/7 front desk
  • Laundry

Explore the area

Map
3-2-9 Nishishinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0023
  • Tokyo Metropolitan Government Building
    ‪2 min walk‬
  • Shinjuku Gyoen National Garden
    ‪15 min walk‬
  • Meiji Jingu Shrine
    ‪3 min drive‬
  • Tokyo (HND-Haneda)
    ‪18 min drive‬

Room options

View all photos for Triple Room with Breakfast, Non Smoking (Remodeled Floor)

Desk, blackout drapes, free WiFi, bed sheets

Triple Room with Breakfast, Non Smoking (Remodeled Floor)

  • Sleeps 3
  • 3 Twin Beds

View all photos for Semidouble with Breakfast, Non Smoking(Remodeled Floor)

Desk, blackout drapes, free WiFi, bed sheets

Semidouble with Breakfast, Non Smoking(Remodeled Floor)

  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, Non Smoking (Remodeled Floor)

Desk, blackout drapes, free WiFi, bed sheets

Economy Double Room, Non Smoking (Remodeled Floor)

7.6 out of 10
Good
(11 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Ladies Single with Breakfast, Non Smoking

Desk, blackout drapes, free WiFi, bed sheets

Ladies Single with Breakfast, Non Smoking

  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Semidouble with Breakfast, Non Smoking

Desk, blackout drapes, free WiFi, bed sheets

Semidouble with Breakfast, Non Smoking

  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin with Breakfast, Non Smoking

Desk, blackout drapes, free WiFi, bed sheets

Superior Twin with Breakfast, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 210 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single with Breakfast, Smoking

Desk, blackout drapes, free WiFi, bed sheets

Standard Single with Breakfast, Smoking

  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double with Breakfast, Non Smoking

Desk, blackout drapes, free WiFi, bed sheets

Superior Double with Breakfast, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 216 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double with Breakfast, Non Smoking

Desk, blackout drapes, free WiFi, bed sheets

Standard Double with Breakfast, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single with Breakfast, Non Smoking

Desk, blackout drapes, free WiFi, bed sheets

Standard Single with Breakfast, Non Smoking

7.0 out of 10
Good
(11 reviews)
  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, Women only, Non Smoking

Desk, blackout drapes, free WiFi, bed sheets

Single Room, Women only, Non Smoking

8.2 out of 10
Very good
(21 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Twin Room, Women only, Non Smoking

Desk, blackout drapes, free WiFi, bed sheets

Twin Room, Women only, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 178 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking

Desk, blackout drapes, free WiFi, bed sheets

Superior Twin Room, Non Smoking

8.4 out of 10
Very good
(41 reviews)
  • 210 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Single with Breakfast, Non Smoking (Remodeled Floor)

Desk, blackout drapes, free WiFi, bed sheets

Standard Single with Breakfast, Non Smoking (Remodeled Floor)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Twin with Breakfast, Non Smoking(Remodeled Floor)

Desk, blackout drapes, free WiFi, bed sheets

Superior Twin with Breakfast, Non Smoking(Remodeled Floor)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room with Breakfast, Non Smoking (Remodeled Floor)

Desk, blackout drapes, free WiFi, bed sheets

Twin Room with Breakfast, Non Smoking (Remodeled Floor)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple with Breakfast, Non Smoking

Desk, blackout drapes, free WiFi, bed sheets

Triple with Breakfast, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 260 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Twin with Breakfast, Non Smoking

Desk, blackout drapes, free WiFi, bed sheets

Twin with Breakfast, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 178 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking(Remodeled Floor)

Desk, blackout drapes, free WiFi, bed sheets

Superior Twin Room, Non Smoking(Remodeled Floor)

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Ladies Twin with Breakfast, Non Smoking

Desk, blackout drapes, free WiFi, bed sheets

Ladies Twin with Breakfast, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 178 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, Smoking

Desk, blackout drapes, free WiFi, bed sheets

Standard Single Room, Smoking

7.6 out of 10
Good
(17 reviews)
  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room, Non Smoking (Remodeled Floor)

Desk, blackout drapes, free WiFi, bed sheets

Standard Single Room, Non Smoking (Remodeled Floor)

7.8 out of 10
Good
(19 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Triple Room, Non Smoking

Desk, blackout drapes, free WiFi, bed sheets

Triple Room, Non Smoking

7.6 out of 10
Good
(26 reviews)
  • 260 sq ft
  • Sleeps 5
  • 3 Twin Beds

View all photos for Twin Room, Non Smoking

Desk, blackout drapes, free WiFi, bed sheets

Twin Room, Non Smoking

8.0 out of 10
Very good
(36 reviews)
  • 178 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Economy Double Room, Non Smoking

Desk, blackout drapes, free WiFi, bed sheets

Economy Double Room, Non Smoking

7.2 out of 10
Good
(51 reviews)
  • 140 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room, Non Smoking

Desk, blackout drapes, free WiFi, bed sheets

Standard Single Room, Non Smoking

7.4 out of 10
Good
(39 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Twin Room, Non Smoking (Remodeled Floor)

Desk, blackout drapes, free WiFi, bed sheets

Twin Room, Non Smoking (Remodeled Floor)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room, Non Smoking

Desk, blackout drapes, free WiFi, bed sheets

Standard Double Room, Non Smoking

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Non Smoking

Desk, blackout drapes, free WiFi, bed sheets

Superior Double Room, Non Smoking

  • 216 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room, Non Smoking (Remodeled Floor)

Desk, blackout drapes, free WiFi, bed sheets

Triple Room, Non Smoking (Remodeled Floor)

  • Sleeps 5
  • 3 Twin Beds

Standard Single - Non-Smoking

  • Sleeps 1

Standard Double - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 2

Economy Semi-double - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 2

View all photos for Ladies Twin Room Non-Smoking

Desk, blackout drapes, free WiFi, bed sheets

Ladies Twin Room Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room Non-Smoking

Miscellaneous

Family Room Non-Smoking

  • Sleeps 2
  • 2 Twin Beds and 1 Double Bed

View all photos for Superior Triple Room

Miscellaneous

Superior Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Renewal Economy Double Non-smoking

Desk, blackout drapes, free WiFi, bed sheets

Renewal Economy Double Non-smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room-Smoking

Desk, blackout drapes, free WiFi, bed sheets

Standard Twin Room-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room-Non-Smoking

Desk, blackout drapes, free WiFi, bed sheets

Standard Single Room-Non-Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double with Breakfast, Non Smoking (breakfast charge for 6yo & under)

Miscellaneous

Standard Double with Breakfast, Non Smoking (breakfast charge for 6yo & under)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Desk, blackout drapes, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Renewal Standard Twin Non-smoking

Desk, blackout drapes, free WiFi, bed sheets

Renewal Standard Twin Non-smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room Smoking

Desk, blackout drapes, free WiFi, bed sheets

Standard Double Room Smoking

  • Sleeps 2
  • 1 Double Bed

Superior Triple Room-Smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Triple Room-Smoking

Combined shower/tub, free toiletries, hair dryer, slippers

Standard Triple Room-Smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Triple Room

Miscellaneous

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Renewal Superior Twin Non-smoking

Desk, blackout drapes, free WiFi, bed sheets

Renewal Superior Twin Non-smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Ladies Single Room Non-Smoking

Desk, blackout drapes, free WiFi, bed sheets

Ladies Single Room Non-Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room-Non-Smoking

Desk, blackout drapes, free WiFi, bed sheets

Superior Double Room-Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room-Non-Smoking

Combined shower/tub, free toiletries, hair dryer, slippers

Standard Triple Room-Non-Smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double Room Smoking

Desk, blackout drapes, free WiFi, bed sheets

Superior Double Room Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Renewal Standard Triple Non-smoking

Desk, blackout drapes, free WiFi, bed sheets

Renewal Standard Triple Non-smoking

  • Sleeps 3
  • 3 Twin Beds

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Casual Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room

Desk, blackout drapes, free WiFi, bed sheets

Standard Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Twin Room-Non-Smoking

Desk, blackout drapes, free WiFi, bed sheets

Standard Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Semi Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room-Non-Smoking

Desk, blackout drapes, free WiFi, bed sheets

Standard Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Casual Double Room-Non-Smoking

Desk, blackout drapes, free WiFi, bed sheets

Casual Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room-Non-Smoking

Desk, blackout drapes, free WiFi, bed sheets

Superior Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Renewal Single Non-smoking

Desk, blackout drapes, free WiFi, bed sheets

Renewal Single Non-smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Economy Double Room-Smoking

Desk, blackout drapes, free WiFi, bed sheets

Economy Double Room-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Ladies Triple Room Non-Smoking

Desk, blackout drapes, free WiFi, bed sheets

Ladies Triple Room Non-Smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double with Breakfast, Non Smoking (breakfast charge for 6yo & under)

Miscellaneous

Superior Double with Breakfast, Non Smoking (breakfast charge for 6yo & under)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room-Smoking

Desk, blackout drapes, free WiFi, bed sheets

Standard Single Room-Smoking

  • Sleeps 1
  • 1 Double Bed

Similar properties

Experience the hotel's spacious lobby, featuring a reception desk, comfortable seating area, and a unique ceiling design.

Shinjuku Washington Hotel Annex

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.0 out of 5, Very Good, (1006)
$121 nightly
The price was $164
The price is $121 total
All taxes and fees included in total
Shinjuku Washington Hotel Annex

About this property

Shinjuku Washington Hotel Main

4-star hotel in Shinjuku
15 restaurants, a coffee shop/cafe, and self parking are available at this hotel. WiFi in public areas is free. Other amenities include a microwave in a common area, dry cleaning, and laundry facilities.
Shinjuku Washington Hotel Main offers 1280 air-conditioned accommodations with slippers and hair dryers. A pillow menu is available. LED televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Dining is available at one of the hotel's 15 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Wireless Internet access is complimentary. This Tokyo hotel also offers multilingual staff, laundry facilities, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Shinjuku Washington Hotel Main has designated areas for smoking.

A hosted evening meal is available for a surcharge daily (reservations required).
Manhattan Table - This restaurant serves breakfast only.
Baron - This café serves breakfast only. Open daily.
Fujita - This steakhouse specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 1,900 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,750 per person
  • 15 restaurants
  • A coffee shop/cafe
  • Hosted evening meal available daily for a fee of JPY 30,000; reservation required

Restaurants on site

  • Baron
  • Fujita
  • Manhattan Table

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 25 floors
  • Built in 1983
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with digital channels
  • Pay movies

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Additional fees apply to children 0-6 years old for breakfast when sharing existing bedding.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2750 per person
  • Covered self parking fee: JPY 1900 per day
  • Hosted evening meal: JPY 30000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Shinjuku Washington
Shinjuku Hotel Washington
Shinjuku Washington
Shinjuku Washington Hotel
Shinjuku Washington Hotel Main
Shinjuku Washington Main
Washington Hotel Main
Washington Hotel Shinjuku
Washington Shinjuku
Washington Shinjuku Hotel
Shinjuku Washington Hotel Main Tokyo
Washington Hotel Tokyo
Shinjuku Washington Main Tokyo
Shinjuku Washington Hotel Main Hotel
Shinjuku Washington Hotel Main Tokyo
Shinjuku Washington Hotel Main Hotel Tokyo

Shinjuku Washington Hotel Main Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1122 out of 2897 reviews
Rating 8 - Good. 989 out of 2897 reviews
Rating 6 - Okay. 467 out of 2897 reviews
Rating 4 - Poor. 210 out of 2897 reviews
Rating 2 - Terrible. 109 out of 2897 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Taehoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Alexandra

Liked: Cleanliness, staff & service
i loved the location of this hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Magdalena

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Location location and it has just what we needed.
Stayed 3 nights in Apr 2025

8/10 Good

Steven

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Nikki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 4 nights in Apr 2025

8/10 Good

TAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

POEY Suan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Joaquin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel’s location is ideal. It’s close to the station and areas to eat. It feels safe in that area. Everything looks new and well maintained. Their staff is helpful
Stayed 3 nights in Apr 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
it was convenient to access the underground walkways
Stayed 3 nights in Apr 2025

10/10 Excellent

CAMILLA

great experience!
Stayed 2 nights in Apr 2025

8/10 Good

Suneel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Excellent breakfast. Clean rooms and great amenities.
Stayed 3 nights in Mar 2025

10/10 Excellent

Irene

Stayed 1 night in Apr 2025

8/10 Good

Johanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was a good experience. The size of the rooms felt a bit cramped. Room Temperature levels seemed to be warm side making it feel a bit stuffy. Staff seemed to be accommodating and helpful. Breakfast was very good as far as the variety and selection. Taste was good too.
Stayed 4 nights in Apr 2025

10/10 Excellent

MYUNG HEE

Stayed 2 nights in Mar 2025

6/10 Okay

Cara

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Martin

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We were disappointed in this hotel when we stayed in Shinjuku. The room and the hotel itself was looking fairly tired when we arrived. The room was very cramped and stuffy, the room was constantly too hot with both the aircon and the portable aircon not doing much to cool it down. This was the only hotel where we couldn't open the window so we really struggled. The hotel is quite a walk to Shinjuku station although there is an underground passage to make it easier. Overall this was our worst stay and wouldn't choose this hotel again.
Stayed 4 nights in Feb 2025

10/10 Excellent

marc

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Ka Lai

Stayed 4 nights in Mar 2025

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in this hotel. Like the sheltered walkway from Shinjuku station to the hotel. Good for wet days. However; it takes at least 15 minutes to reach the station. We found a 100yen WE bus that is right in front of the hotel and goes to Shinjuku West exit to the station. A good option for those who prefer not to walk the long distance. Room is reasonable as i opted for a bigger room, knowing the small size of room in tokyo hotels. There are eateries within the hotel and 2 convenience shops. This hotel is big, with high volume of guests. For one who prefers a smaller and cosy lodging, this is not suitable.
Stayed 4 nights in Mar 2025

8/10 Good

Julius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overlay, the hotel, staff, amenities and location are great. The only reason I didn’t give this review a 5-star rating is because the water closet in the bathroom stinks. (JA-02Apr25).
Stayed 4 nights in Mar 2025

8/10 Good

Michael

Stayed 2 nights in Mar 2025

8/10 Good

Lee Mun

Liked: Cleanliness
Stayed 4 nights in Mar 2025

4/10 Poor

Neon

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Bad choice

Not enough staff at lobby, You need to self check in, no one can help you, even take the luggage, you need to do it yourself, very bad situation! Super small room, can’t open luggage, and very far from the shinjuku main station. It’s not worth $2000 per night!
Stayed 2 nights in Mar 2025

2/10 Terrible

Eric, Honolulu

Stayed 5 nights in Mar 2025