Shinjuku Granbell Hotel

4.0 star property

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Cafe
The Club Suite, Non-smoking | 1 bedroom, premium bedding, down comforters, in-room safe
The Villa Suite, Non-smoking | 1 bedroom, premium bedding, down comforters, in-room safe
Executive Double / Mature with Kitchen, Non Smoking | Private kitchen | Fridge, coffee/tea maker, electric kettle
The Villa Suite, Non-smoking | 1 bedroom, premium bedding, down comforters, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
2-14-5 Kabuki-cho, Shinjuku, Tokyo, Tokyo-to, 160-0021
  • Isetan Department Store Shinjuku
    ‪8 min walk‬
  • Shinjuku Gyoen National Garden
    ‪14 min walk‬
  • Meiji Jingu Shrine
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪20 min drive‬

Room options

Room assigned at check-in

  • 140 sq ft
  • Sleeps 3
  • 1 Twin Bed OR 2 Twin Beds

Economy Twin, Non-smoking

8.8 out of 10
Excellent
(6 reviews)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

Executive Double / Yau Ma Tei, Non Smoking

  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

Executive Double / Mature with Kitchen, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Double / Studio,Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Double / Mature, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Double / Casual, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

The Club Suite, Non-smoking

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Economy Single with High Ceiling, Non-smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 140 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

Standard Twin with Loft, Non Smoking, 12th Floor

8.0 out of 10
Very good
(1 review)
  • 204 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Double with Loft, Non Smoking, 12th Floor

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Double with Loft, Non Smoking, 12th Floor

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

Deluxe Double with Universal Design, Non-smoking

  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, Non Smoking

  • 205 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Deluxe Hollywood Twin, Non-smoking

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Hollywood Twin, Non-smoking

8.6 out of 10
Excellent
(4 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Double with Loft, Non Smoking, 12th Floor

9.0 out of 10
Wonderful
(2 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Double with Loft, Non Smoking, Ground Floor

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed

The Villa Suite, Non-smoking

10.0 out of 10
Exceptional
(1 review)
  • 667 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Double, Non-smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

The Pent House Suite, Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 667 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Hollywood Twin, Non-smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

Economy Single, Non-smoking

8.8 out of 10
Excellent
(24 reviews)
  • 140 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

Superior Double Non-smoking

8.0 out of 10
Very good
(20 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

Economy Double, Non Smoking

8.6 out of 10
Excellent
(48 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

The Resort Suite, Non-smoking

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Double with Loft, Non Smoking, Ground Floor

9.0 out of 10
Wonderful
(2 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Twin with Loft, Non Smoking, Ground Floor

9.0 out of 10
Wonderful
(2 reviews)
  • 204 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Double with Loft and Terrace, Non Smoking, Ground Floor

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Shinjuku Granbell Hotel

4-star Tokyo hotel, connected to a shopping center in Shinjuku
A restaurant, a bar/lounge, and a rooftop terrace are available at this hotel. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and coffee/tea in a common area are onsite.
Shinjuku Granbell Hotel offers 485 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, slippers, designer toiletries, and bidets.

This Tokyo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. In-room massages and irons/ironing boards can be requested.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Tokyo hotel also offers a rooftop terrace, a vending machine, and tour/ticket assistance. Onsite parking is available (surcharge).

Shinjuku Granbell Hotel has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 10:00 AM.
Shinjuku Granbell Hotel has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (JPY 2,000 per night)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,200 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately JPY 2200 per person
  • Uncovered self parking fee: JPY 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Granbell
Granbell Hotel
Granbell Hotel Shinjuku
Granbell Shinjuku
Granbell Shinjuku Hotel
Hotel Granbell
Hotel Granbell Shinjuku
Hotel Shinjuku Granbell
Shinjuku Granbell
Shinjuku Granbell Hotel
Shinjuku Granbell Hotel Tokyo
Shinjuku Granbell Hotel Hotel
Shinjuku Granbell Hotel Tokyo
Shinjuku Granbell Hotel Hotel Tokyo

Shinjuku Granbell Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 701 out of 1327 reviews
Rating 8 - Good. 360 out of 1327 reviews
Rating 6 - Okay. 175 out of 1327 reviews
Rating 4 - Poor. 54 out of 1327 reviews
Rating 2 - Terrible. 37 out of 1327 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Stayed 4 nights in Apr 2025

10/10 Excellent

linda l

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, very smooth, check-in and checkout process and very helpful staff for luggage transportation. Would come back.
Stayed 3 nights in Apr 2025

6/10 Okay

Phoebe Anne

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property was in a great location. Convenient to transportation, easy to call an Uber, great for restaurants and shopping. However, the property is very run down, including rooms and dining area. The staff were all very nice. The breakfast buffet offering was great!
Stayed 3 nights in Mar 2025

10/10 Excellent

Abhay Charan, Newport News

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was awesome, great location for night life. Only issue I had was they have 2 washing machines for the whole hotel and they don't dry very well. A
Stayed 4 nights in Apr 2025

8/10 Good

Edwin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent budget choice.
Stayed 6 nights in Apr 2025

10/10 Excellent

david, TORONTO

Liked: Amenities
The front desk lady was very helpful in rebooking my reservations after I inadvertently booked the Shibuya Granbell instead of Shinjuku after my trip to Okinawa. Close(ish) to the subway and restaurants
Stayed 1 night in Apr 2025

10/10 Excellent

joselina, cypress

Stayed 3 nights in Mar 2025

10/10 Excellent

Ayelet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was great , cafe was very nice . Pstio bar also very nice . Nice room .
Stayed 8 nights in Mar 2025

10/10 Excellent

Susan

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a standard double room. If the stay is for two people the room is quite small. If your partner is big as mine is, that makes the room feel very claustrophobic!
Stayed 3 nights in Mar 2025

8/10 Good

Mel

Stayed 2 nights in Apr 2025

10/10 Excellent

ian

Liked: Amenities
Excellent property right in the heart of all the action in shinjuku. I will happily return tk this hotel on my next trip
Stayed 2 nights in Mar 2025

8/10 Good

Dylan, AUCKLAND

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel and quiet, out of the hustle and bustle.
Stayed 2 nights in Dec 2024

6/10 Okay

Alireza, Coral Springs

Traveled with family
The area was not feel safe
Stayed 2 nights in Mar 2025

10/10 Excellent

Derik, Robbinsdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area is amazing close to subway lines and great food near by
Stayed 7 nights in Mar 2025

10/10 Excellent

Ana

Stayed 3 nights in Mar 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4nights in Shinjuku

The hotel was great. Economy room was small as expected but had all as described.Good breakfast.lovely roof top bar and terrace where we ate in evening, unsure where the French/ Italian restaurant mentioned in description was. Helpful staff very friendly. Be aware if raining or snowing!! They can't get taxis for you, but you can grab an Uber. Very happy with the hotel. The location I personally wasn't keen on as you had to walk past a number of Adult clubs and hotels. It was about 15 mins to the Shinjuku underground station and 3D cat.
Stayed 4 nights in Mar 2025

6/10 Okay

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a pretty dodgy part of town and security didn't seem to be a priority. My room was small but comfortable and spotlessly clean but had a terrible musty odour as soon as I opened the door. Smelt like wet carpet that hadn't been dried or aired out properly, and no ability to open the windows. An ok hotel but there's many better in the area,
Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super helpful and we were able to get an early check in which we really appreciated. Hotel room was very clean and had everything we needed. Beds were comfortable and breakfast was great. An easy walk from Shinjuku train station.
Stayed 1 night in Mar 2025

10/10 Excellent

Marko

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is super clean, provides an excellent buffet breakfast with many options, and overall a great experience. Beds were comfy and rooms quiet. Would highly recommend.
Stayed 5 nights in Mar 2025

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Amenities
This was the perfect hotel for our first visit to Japan. We were welcome with a complementary wine bottle. The room was extremely clean, warm and spacious. The location was great. The customer service was outstanding as well as the housekeeping staff. Thank you for making our first visit to Japan even more special.
Stayed 7 nights in Mar 2025

8/10 Good

Tim

Stayed 1 night in Mar 2025

2/10 Terrible

Karan

Stayed 1 night in Mar 2025

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 3 nights in Mar 2025