We had an issue with noisy and disruptive guests in the adjoining room. Hotel staff made several attempts to quiet the group down and eventually asked them to check out.
The room was a little worn and tired looking and not as clean as I would have liked. Not terrible buy certainly not the best hotel I've stayed in within the same price range.
Hotel restaurants looked fantastic and the staff were friendly.
Traveller from Nova Scotia
Eaton Centre shopping, Queen's Park, and Toronto's thriving theater scene, with its famous Elgin Theatre, are all …More
I booked a room with a view. When we got to our room upon check-in, the falls could only be seen if you were right against the window and looking left. I was disappointed, so I sent a text message to the front desk. Bri quickly upgraded our room to a full view with a jacuzzi tub and sent a bellhop up with the new keys within minutes. Also, the concierge was amazing and booked a private wine tour for my husband and I at an amazing price. We are very happy with our stay!
Traveller from Chesterfield, Michigan
Located directly across from Niagara Falls on the 20 acre Falls Avenue Resort, Sheraton offers Indoor access to Fallsview …More
Checked in on Saturday April 22, 2017 for a 3 night stay. Thoroughly enjoyed our stay. The staff are exceptional. Victoria at the front desk was outstanding. She did her best to make our stay a memorable one. We felt pampered. The hotel is adjacent to the Parliament buildings and the Rideau canal. The hotel is over 100 years old and has recently undergone a tasteful renovation. The rooms have very high ceilings and look very majestic. The Gold level rooms are even nicer. Highly recommend this hotel for your stay in Ottawa.
Traveller from Toronto
Rising above the Rideau Canal, this French Renaissance-style hotel is regally situated next door to Parliament, across the …More