Overall, a great hotel. What makes it great is their staff and their customer service metrics.
Had a couple of small issues that they did not hesitate to correct immediately, and these folks know how to make your stay more pleasant.
Thank you all.
Traveller from Markham
Set along Lake Ontario, this 38-story hotel on Toronto's waterfront is within 2 blocks of Air Canada Centre and near the CN …More
Just one night in a hotel I walk by almost daily. Unbelievably nice staff. Upgrade to Club Level worth it! Snacks from 5pm enough for dinner, view incredible, free wifi in room and lounge and nice breakfast.
Centrally located downtown, many of Toronto's main attractions are within walking distance; PATH, the world's largest …More
We had a jacuzzi room and it was spacious with a fireplace and a wonderful view of the Falls. Great location. The buffet breakfast(not included) has a large selection and great view as well. Would stay there again.
Traveller from NC
This hotel, with a skywalk to Fallsview Casino, is 100 m (109 yd) from the brink of Niagara Falls and 1 km (a half-mile) from …More
Good hotel experience. Staff were very responsive. Ordered room service and it was prompt and the standard of food was very good. Clean, comfy with very good wifi and great view including an electric fireplace. Recommend for families since next to waterpark and lotsbof activities.
Traveller from canada
Located directly across from Niagara Falls on the 20 acre Falls Avenue Resort, Sheraton offers Indoor access to Fallsview …More
There is no self parking available which was an issue for my husband as he doesn't like strangers driving his brand new truck. The room was not as clean as my standards, there were dirty marks on the bedside tables. The hotel staff, bed & room service were good. The 9th floor is chaos so they really should work on a larger space for all the things on the 9th floor (breakfast, the keg, bar, kids play area/game room)...
Closest hotel to Niagara Falls. Enjoy Fallsview dining and free cooked-to-order breakfast at this all-suite Fallsview Hotel …More
We enjoyed our stay at the hotel. it is directly across from the park, quick access to a lot of events for winterlude, and plenty to choose from in the ways of food nearby. It's a good idea to factor in another $30 per day for valet parking because there is no way your stay will be anywhere near as convenient without it.
Situated amid Elgin Street's restaurants and nightlife and 1 block from Rideau Canal, the landmark Lord Elgin Hotel is within …More
The hotel was great, clean, comfortable, nice pool, attached to Rideau Mall, within walking distance of parliament, but the best part was how accomodating the staff was. Kind and helpful with luggage, directions, and touring ideas.
Traveller from Ottawa
This upscale hotel, connected to the Rideau Centre Shopping complex and blocks from the Byward Market and the downtown core …More