At check in I mentioned I was celebrating my sons birthday, just a mom and son getaway for the weekend. Staff member, Lily, took it upon herself to order a cake up to the room to surprise my son, offered free wifi, and a late check out. After all he was a teenager and she knew what all of his needs might be, food, internet access and sleeping in. When we arrived at our room, a few moments later a knock on the door and a beautiful piece of cake and side of berries, with a drink was delivered for my son. Was he ever surprised at the kind gesture. About an hour later Lily called our room to ask how my son liked his cake. The service was personal and it was special. I will never forget it!
Centrally located downtown, many of Toronto's main attractions are within walking distance; PATH, the world's largest …More
I enjoyed thoroughly my stay - lovely facility and I liked that there was easy shopping and plenty of eating places nearby. The room was clean and comfortable and the desk staff were welcoming, I do think that they could make parking a little cheaper for guests staying. Otherwise, checking out was painless and smooth. I would stay again!
Eaton Centre shopping, Queen's Park, and Toronto's thriving theater scene, with its famous Elgin Theatre, are all …More
This is one of the historic grand hotels of Canada and worth the visit. Beautiful and grand in its look and feel but still very comfortable and modern in it guest rooms. Our room was top notch with its soaring 20 foot ceilings , luxurious bedding and modern big screen tv. The place to stay in Ottawa
Traveller from new jersey
Rising above the Rideau Canal, this French Renaissance-style hotel is regally situated next door to Parliament, across the …More
The location and amenities are the best in Ottawa.
The trouble we experienced were the linens and blankets feeling rough, and scratchy.
We were allowed an early check-in and found a dirty glass ( with a leftover smoothie) and the television remote hidden under the blanket. Overall, the rating is 3.5 because you can walk to the Rideau Center in the middle of a snow storm via the connection, and the pool and gym were very nice. If you opt not to get your towels changed, and room cleaned everyday, you get either Points or a $5 voucher at the adjoining cafe. ( which will buy you a coffee or a drink, or a small pastry.)
This upscale hotel, connected to the Rideau Centre Shopping complex and blocks from the Byward Market and the downtown core …More