Overall, a great hotel. What makes it great is their staff and their customer service metrics.
Had a couple of small issues that they did not hesitate to correct immediately, and these folks know how to make your stay more pleasant.
Thank you all.
Traveller from Markham
Set along Lake Ontario, this 38-story hotel on Toronto's waterfront is within 2 blocks of Air Canada Centre and near the CN …More
A very busy hotel with a wait time to check in, However, the busy atmosphere is a positive. There is a life and vibrancy to the staff. Once in the room there is quiet and and peaceful atmosphere. I stayed on the business level and the room was spotless. My only disappointment was the club lounge. There were great views and fantastic service but the room needs renovation to match the business level fee.
Eaton Centre shopping, Queen's Park, and Toronto's thriving theater scene, with its famous Elgin Theatre, are all …More
hotel is well located near Old Montreal and downtown, easy walking distance to shopping on St Catherine Street as well as Notre Dame Basilica in Old Montreal.
Absinthe bar is an interesting experience with friendly staff who offered a number of different brands of absinthe and a little history/benefits of each .. price is expensive, however considered it worthwhile.
Traveller from Ottawa
Located in Old Montreal, this hotel is within a 10-minute walk of Palais des congres de Montreal and Notre Dame Basilica …More
Beautiful hotel with many facilities, Nice pool, and two kinds of sauna, trendy bar with pool table to play for free. We Also enjoyed the regency club, the food is great, super breakfast buffet and light Buffet from 5pm to 7h30pm.... which was plenty for is to havé diner there! My favorite hotel in Montreal!! 😃
Traveller from Sherbrooke, Quebec
This downtown Montreal hotel is adjacent to the Complexe Desjardins shopping mall and across the street from Place des Arts …More
Good hotel experience. Staff were very responsive. Ordered room service and it was prompt and the standard of food was very good. Clean, comfy with very good wifi and great view including an electric fireplace. Recommend for families since next to waterpark and lotsbof activities.
Traveller from canada
Located directly across from Niagara Falls on the 20 acre Falls Avenue Resort, Sheraton offers Indoor access to Fallsview …More
There is no self parking available which was an issue for my husband as he doesn't like strangers driving his brand new truck. The room was not as clean as my standards, there were dirty marks on the bedside tables. The hotel staff, bed & room service were good. The 9th floor is chaos so they really should work on a larger space for all the things on the 9th floor (breakfast, the keg, bar, kids play area/game room)...
Closest hotel to Niagara Falls. Enjoy Fallsview dining and free cooked-to-order breakfast at this all-suite Fallsview Hotel …More