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Sheraton Fallsview Hotel

4.0 star property

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Photo gallery for Sheraton Fallsview Hotel

Couples treatment rooms, hot tub, body treatments, hydrotherapy
Creator video
Daily buffet breakfast (CAD 42.95 per person)
Point of interest
Premium bedding, in-room safe, desk, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
$169
includes taxes & fees
Jan 14 - Jan 15

Explore the area

View in a map
5875 Falls Ave, Niagara Falls, ON, L2G3K7
  • Place, Clifton Hill
    ‪1 min walk‬
  • Place, Casino Niagara
    ‪3 min walk‬
  • Place, Fallsview Indoor Waterpark
    ‪5 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 2 Queen Beds (No View)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds (No View)

7.2 out of 10
Good
(169 reviews)
  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, City View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, City View

8.2 out of 10
Very good
(86 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking, City

Room, 1 King Bed, Non Smoking, City | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking, City

8.4 out of 10
Very good
(30 reviews)
  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(224 reviews)
  • 320 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

8.0 out of 10
Very good
(119 reviews)
  • 320 sq ft
  • Park view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed with Sofa bed

8.2 out of 10
Very good
(24 reviews)
  • 258 sq ft
  • Water view
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

8.6 out of 10
Excellent
(166 reviews)
  • 290 sq ft
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bathtub

View from room

Room, 2 Queen Beds, Bathtub

8.8 out of 10
Excellent
(151 reviews)
  • 320 sq ft
  • 1 bedroom
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

View from room

Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(161 reviews)
  • 419 sq ft
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

View from room

Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(122 reviews)
  • 374 sq ft
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Balcony

8.8 out of 10
Excellent
(143 reviews)
  • 344 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(146 reviews)
  • 391 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Sheraton Fallsview Hotel

4-star hotel in Clifton Hill
This smoke-free hotel features 2 restaurants, a full-service spa, and a casino. Free WiFi in public areas and a free casino shuttle are also provided. Additionally, a water park (surcharge), an indoor pool, and a 24-hour fitness center are onsite. Housekeeping is available on request.
Sheraton Fallsview Hotel offers 669 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a water park (surcharge) and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Christienne Fallsview Spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Sheraton Fallsview Hotel features a water park (surcharge) and a waterslide. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and 18 meeting rooms. This family-friendly hotel also offers a casino, an indoor pool, and a children's pool. Onsite parking is available (surcharge), along with a car charging station.

Sheraton Fallsview Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Massimo’s Italian - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Fallsview Buffet - This buffet restaurant serves dinner only. Open daily.
Onsite venue #3 - This buffet restaurant serves breakfast and lunch. Open daily.
Niagara Vines Lobby - This wine bar serves dinner only. Open daily.
Starbucks - This coffee shop serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 39 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free casino shuttle
  • Self parking on site (CAD 50 per night; includes in/out privileges)
  • Valet parking on site (CAD 70 per night; includes in/out privileges)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 42.95 for adults and CAD 21.48 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Fallsview Buffet
  • Massimo’s Italian
  • Niagara Vines Lobby
  • Starbucks

Things to do

  • 1,700 slot machines
  • 24-hour gym
  • 40 gaming tables
  • Arcade/game room
  • Bicycle rentals
  • Casino (95,000 square feet of space)
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Seasonal outdoor pool
  • Shopping
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Mini golf
  • Seasonal outdoor pool
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (68 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 36.951 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 42.95 for adults and CAD 21.48 for children
  • Fee for in-room wireless internet: CAD 39 per day (rates may vary)
  • Self parking fee: CAD 50 per night (in/out privileges)
  • Valet parking fee: CAD 70 per night (in/out privileges)
  • Rollaway bed fee: CAD 36.951 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Falls Sheraton
Sheraton Falls
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Hotel
Sheraton Falls Niagara Falls
Sheraton On The Falls Hotel Niagara
Sheraton On The Falls
Sheraton On The Falls Hotel
Sheraton Fallsview Hotel Hotel
Sheraton Fallsview Hotel Niagara Falls
Sheraton Fallsview Hotel Hotel Niagara Falls

Sheraton Fallsview Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 3754 out of 6821 reviews
Rating 8 - Good. 1469 out of 6821 reviews
Rating 6 - Okay. 737 out of 6821 reviews
Rating 4 - Poor. 389 out of 6821 reviews
Rating 2 - Terrible. 472 out of 6821 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Denise

Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, spacious room
Stayed 2 nights in Oct 2025

8/10 Good

Thomas van

Liked: Cleanliness, staff & service, property conditions & facilities
Everything good and convenient 👍
Stayed 5 nights in Oct 2025

8/10 Good

Victoria-Alesia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

6/10 Okay

Lisa

Stayed 1 night in Sep 2025

6/10 Okay

Elizabeth

Liked: Cleanliness, property conditions & facilities
The staff at the front desk not too clea welcoming
Stayed 1 night in Oct 2025

8/10 Good

Edward

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too commercialized and noisy. Rooms dated. Staff nice.
Stayed 2 nights in Oct 2025

8/10 Good

Nagesh

Stayed 2 nights in Aug 2025

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Location was perfect.
Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Liked: Property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

MARIE-CLAUDE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
To noisy, but wonderful room
Stayed 3 nights in Sep 2025

4/10 Poor

Erez, Jerusalem

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I reserved the most expensive falls view room and got a room in a mid floor and the trees blocked the view. When asked for a different room I was advised that there are no other rooms. The air condition was very noisy and a technician couldn’t fix it after several visits. We had to wait in the room until it wasn’t resolved, and sleep with a loud AC noise all night. My wife was offered breakfast discount coupons by the concierge so she took it in case we’ll decide to have breakfast, but they automatically charged us $128 in advance without letting us know. In the morning when I went down to the front desk to reverse those charges they did it and offered me to cover the parking cost for the AC noise inconvenience, however they charged me for the parking twice and we had to reverse this as well. Lastly, when I was taking the first trip to the car with our luggage I told the maid that was in the hall that we will need another half an hour to clear the room (it was 2 hours before checkout time) and she said I should hurry up if possibly because they are very busy this morning. We had 2 adjacent rooms so she asked if we can maybe move our stuff to one of the rooms so she can start cleaning the other… the nerve on this maid. Oh, one more thing, some of us went to get some breakfast after all and the waitress had very dirty fingernails, which was quite disgusting, so in overall an awful experience and I will probably never return there.
Stayed 1 night in Oct 2025

10/10 Excellent

Cherie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious,clean and had an awesome view of the falls and the nightly fireworks
Stayed 2 nights in Sep 2025

10/10 Excellent

Ora

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Kimberly

Stayed 2 nights in Jul 2025

10/10 Excellent

Darnell

Liked: Cleanliness, staff & service
Definitely coming back
Stayed 3 nights in Sep 2025

6/10 Okay

Maria

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
I stayed for 3 nights and I did not receive any cleaning some mold visible in the shower, beds comfortable great location staff were nice except for a lady at the concierge desk the day of my check out.
Stayed 3 nights in Sep 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel would stay here again
Stayed 1 night in Oct 2025

10/10 Excellent

Joyce

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Oct 2025

10/10 Excellent

Angel

Stayed 6 nights in Sep 2025

10/10 Excellent

Mary

Liked: Staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Archieto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WE found Hard Rock store
Stayed 3 nights in Sep 2025

10/10 Excellent

david, Herring Neck

Traveled with family
Liked: Amenities
Great place to stay. We had a great view.
Stayed 5 nights in Sep 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. However, expensive.
Stayed 1 night in Sep 2025

10/10 Excellent

Christine, Burlington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our room overlooking the falls. So nice to watch the fire and see the fall. All lit up at night! Would highly recommend staying here.
Stayed 1 night in Sep 2025