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Chelsea Hotel, Toronto

4.0 star property

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Photo gallery for Chelsea Hotel, Toronto

Lobby
Property video
Terrace/patio
2 indoor pools, sun loungers
2 restaurants, breakfast served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
$176
includes taxes & fees
Feb 16 - Feb 17

Explore the area

View in a map
33 Gerrard St W, Toronto, ON, M5G1Z4
  • Place, Downtown Yonge
    ‪2 min walk‬
  • Place, Yonge-Dundas Square
    ‪5 min walk‬
  • Place, CF Toronto Eaton Centre
    ‪6 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds (Chelsea)

Standard Room, 2 Double Beds (Chelsea) | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds (Chelsea)

8.2 out of 10
Very good
(637 reviews)
  • City view
  • 275 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Chelsea)

Room, 1 King Bed (Chelsea) | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Chelsea)

8.4 out of 10
Very good
(218 reviews)
  • City view
  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Chelsea)

Standard Room, 1 Queen Bed (Chelsea) | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed (Chelsea)

8.2 out of 10
Very good
(592 reviews)
  • City view
  • 275 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed with Sofa bed, Kitchenette

Studio, 1 King Bed with Sofa bed, Kitchenette | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Studio, 1 King Bed with Sofa bed, Kitchenette

8.0 out of 10
Very good
(81 reviews)
  • City view
  • 374 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Executive Room, 1 King Bed

8.8 out of 10
Excellent
(142 reviews)
  • City view
  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Executive Double Room

8.2 out of 10
Very good
(153 reviews)
  • City view
  • 315 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Chelsea Hotel, Toronto

4-star hotel in Downtown Toronto
Along with 2 restaurants, this hotel has 2 indoor pools and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Chelsea Hotel, Toronto offers 1590 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.
Chelsea Hotel, Toronto features 2 indoor swimming pools, a waterslide, a hot tub, and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of 15 meeting rooms and limo/town car service. Event facilities measuring 24000 square feet (2230 square meters) include conference space. This family-friendly hotel also offers a children's pool, a fitness center, and a rooftop terrace. Onsite parking is available (surcharge), along with a car charging station.

Chelsea Hotel, Toronto has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Chelsea Hotel, Toronto has 2 restaurants serving breakfast, lunch, and dinner.
Bb33 - This restaurant serves brunch and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered self parking on site (CAD 43 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 27 to 33 for adults and CAD 8 to 16 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bb33

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Gym
  • Hot tub
  • Sauna
  • Shopping
  • Waterslide

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 24,000 square feet of conference space

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 27 floors
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
The underground parking entrance is located on the South side of Gerrard street between Yonge St and Bay St. The hotel underground parking garage has a maximum height restriction of 5 feet, 6 inches in certain areas and cannot accommodate oversized passenger vehicles.
The Family Fun Zone on the 2nd floor, including the swimming pool and waterslide, Teen Lounge, Kid Center, saunas, and self-service laundry facilities, is closed for renovations until the end of January 2026. During this time, the Kid Centre has been relocated to the Club Lounge (27th floor), available Sunday-Thursday from 9 AM-5 PM, and Friday-Saturday from 9 AM-9 PM (closed daily from noon to 1 PM). The pool on the 27th floor is open to all guests from 6 AM-11 PM.
This hotel will enact the following policy for stay dates during Caribana Toronto and New Year's Eve: Each guest must register with the hotel and receive a wristband; no more than 3 wristbands per room. A wristband is required for room access after 9 PM.

Renovations and closures

The following facilities or services will be unavailable from January 7 2026 to January 31 2026 (dates subject to change):
  • One of the swimming pools
The property will be renovating from October 12 2025 to January 31 2026 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Sauna

Guests will have access to the following alternate facilities during the renovation:

  • Indoor pool

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 30.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 27 to 33 for adults, and CAD 8 to 16 for children
  • Covered self parking fee: CAD 43 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chelsea Eaton
Eaton Chelsea
Eaton Chelsea Hotel
Eaton Chelsea Hotel Toronto
Eaton Chelsea Toronto
Chelsea Hotel Toronto
Chelsea Toronto
Delta Chelsea Toronto
Delta Chelsea Hotel Toronto
Chelsea Hotel, Toronto Hotel
Chelsea Hotel, Toronto Toronto
Chelsea Hotel, Toronto Hotel Toronto

Chelsea Hotel, Toronto Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 6992 out of 13904 reviews
Rating 8 - Good. 3870 out of 13904 reviews
Rating 6 - Okay. 1841 out of 13904 reviews
Rating 4 - Poor. 719 out of 13904 reviews
Rating 2 - Terrible. 482 out of 13904 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Katherine, Dartmouth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly, but we had 3 people stay in a 2 double bed room and I had to request for more pillows
Stayed 1 night in Oct 2025

10/10 Excellent

Marc

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, easy check in, and rooms are nice
Stayed 1 night in Oct 2025

6/10 Okay

steven

Stayed 1 night in Oct 2025

10/10 Excellent

Karena

Liked: Cleanliness, staff & service, property conditions & facilities
Needs a little maintenance with tub peeling. But, very clean
Stayed 1 night in Oct 2025

4/10 Poor

Jocelynn

Liked: Cleanliness
Disliked: Property conditions & facilities
Positives: *Location is terrific, a 5 minute walk to the Ed Mirvish Theatre ✅ *Beautiful lobby ✅ *Convenient underground parking ✅ *Previous stay no issues and had a positive experience ✅ Negative Experience: * Air did not work . Room was extremely hot and we called the front desk who offered a fan. * We slept with the patio door open due to the hot room, Listening to the very loud downtown city with our fan on that we received. *Pillows were flat and uncomfortable Front desk was kind enough to reimburse our parking for the inconvenience ✅
Stayed 1 night in Oct 2025

10/10 Excellent

Damian

Stayed 1 night in Oct 2025

10/10 Excellent

mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable with a great helpful staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Coleman

Stayed 1 night in Oct 2025

10/10 Excellent

Moses

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms Hot tub was great Staff were amazing
Stayed 1 night in Sep 2025

6/10 Okay

Marceliano

Traveled with group
We liked the pool. The guy who made our check in wasn't so helpful. We missed a pillow.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mike

Stayed 2 nights in Oct 2025

10/10 Excellent

Paddy

Liked: Amenities, property conditions & facilities
Staff is awesome the cleanliness could use work
Stayed 1 night in Oct 2025

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff and clean facility!
Stayed 1 night in Oct 2025

10/10 Excellent

Laura

Stayed 2 nights in Oct 2025

10/10 Excellent

alexander

Stayed 1 night in Oct 2025

10/10 Excellent

Steve

Stayed 1 night in Oct 2025

4/10 Poor

Valerie

Disliked: Amenities, property conditions & facilities
There was little to no pressure in the shower. It was extremely loud in the hallway. The bathroom had broken tiles and I find it was quite pricy for a shower that I could not clean in it. Very disappointed.
Stayed 1 night in Oct 2025

10/10 Excellent

Judith

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Marc

Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

8/10 Good

Paddy

Liked: Amenities, property conditions & facilities
Room could have been a little cleaner other then that it’s been a great stay
Stayed 4 nights in Oct 2025

10/10 Excellent

Janice

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Friendly and helpful staff.
Stayed 1 night in Oct 2025

2/10 Terrible

Anthony

Stayed 1 night in Oct 2025

10/10 Excellent

E D

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very good!
Stayed 1 night in Oct 2025