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Embassy Suites by Hilton Niagara Falls Fallsview

3.5 star property

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Photo gallery for Embassy Suites by Hilton Niagara Falls Fallsview

2 restaurants, lunch served
Reception
1 bedroom, premium bedding, in-room safe, desk
City view
Indoor pool, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Restaurant
  • Air conditioning
  • Gym
$166
includes taxes & fees
Mar 11 - Mar 12

Explore the area

View in a map
6700 Fallsview Blvd, Niagara Falls, ON, L2G3W6
  • Place, Fallsview Casino
    ‪5 min walk‬
  • Place, Journey Behind The Falls
    ‪5 min walk‬
  • Place, Skylon Tower
    ‪10 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪37 min drive‬

Room options

View all photos for King Bed with Sofa Bed and partial view of Niagara Falls - Floors 10-25

King Bed with Sofa Bed and partial view of Niagara Falls - Floors 10-25 | 1 bedroom, premium bedding, in-room safe, desk

King Bed with Sofa Bed and partial view of Niagara Falls - Floors 10-25

8.4 out of 10
Very good
(127 reviews)
  • Water view
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King Bed Premium with Sofa Bed and view of Niagara Falls & American Falls - Floor 30

1 bedroom, premium bedding, in-room safe, desk

King Bed Premium with Sofa Bed and view of Niagara Falls & American Falls - Floor 30

9.0 out of 10
Wonderful
(12 reviews)
  • Water view
  • 564 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Queen Beds Premium with Sofa Bed and view of Niagara Falls & American Falls

1 bedroom, premium bedding, in-room safe, desk

2 Queen Beds Premium with Sofa Bed and view of Niagara Falls & American Falls

8.0 out of 10
Very good
(21 reviews)
  • Water view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for 2 Queen Beds with Sofa Bed and partial view of Niagara Falls - Floors 10-25

1 bedroom, premium bedding, in-room safe, desk

2 Queen Beds with Sofa Bed and partial view of Niagara Falls - Floors 10-25

8.6 out of 10
Excellent
(98 reviews)
  • Water view
  • 450 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for 2 Queen Beds with Sofa Bed and view of Niagara Falls & American Falls - Floors 11-20

1 bedroom, premium bedding, in-room safe, desk

2 Queen Beds with Sofa Bed and view of Niagara Falls & American Falls - Floors 11-20

9.0 out of 10
Wonderful
(82 reviews)
  • Water view
  • 450 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for 2 Queen Beds Accessible Suite with Sofa Bed and view of Canadian Falls - Floors 10-24

1 bedroom, premium bedding, in-room safe, desk

2 Queen Beds Accessible Suite with Sofa Bed and view of Canadian Falls - Floors 10-24

8.8 out of 10
Excellent
(73 reviews)
  • Water view
  • 450 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for King Bed with Sofa Bed and view of Niagara Falls & American Falls - Floor 15

1 bedroom, premium bedding, in-room safe, desk

King Bed with Sofa Bed and view of Niagara Falls & American Falls - Floor 15

8.8 out of 10
Excellent
(185 reviews)
  • Water view
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 4 Beds with 2 Bathrooms and view of Niagara Falls - Floors 32-37

1 bedroom, premium bedding, in-room safe, desk

4 Beds with 2 Bathrooms and view of Niagara Falls - Floors 32-37

9.8 out of 10
Exceptional
(8 reviews)
  • Water view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 8
  • 2 Queen Beds and 2 Double Beds

View all photos for King Bed with Sofa Bed Cityview Suite

1 bedroom, premium bedding, in-room safe, desk

King Bed with Sofa Bed Cityview Suite

8.2 out of 10
Very good
(200 reviews)
  • City view
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 5 Beds with 2 Bathrooms and view of Niagara Falls and American Falls - Floors 32-35

1 bedroom, premium bedding, in-room safe, desk

5 Beds with 2 Bathrooms and view of Niagara Falls and American Falls - Floors 32-35

7.4 out of 10
Good
(6 reviews)
  • Water view
  • 678 sq ft
  • Sleeps 12
  • 2 Queen Beds, 2 Double Beds and 2 Double Sofa Beds

View all photos for King Bed with Sofa Bed and partial view of Niagara Falls - Floors 10-25

King Bed with Sofa Bed and partial view of Niagara Falls - Floors 10-25 | 1 bedroom, premium bedding, in-room safe, desk

King Bed with Sofa Bed and partial view of Niagara Falls - Floors 10-25

8.8 out of 10
Excellent
(250 reviews)
  • Water view
  • 275 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 3 Queens with view of Niagara Falls and American Falls - Floors 11-18

1 bedroom, premium bedding, in-room safe, desk

3 Queens with view of Niagara Falls and American Falls - Floors 11-18

8.6 out of 10
Excellent
(22 reviews)
  • Water view
  • 450 sq ft
  • Sleeps 6
  • 3 Queen Beds

View all photos for 3 Queens with view of Niagara Falls & American Falls - Floor 36

1 bedroom, premium bedding, in-room safe, desk

3 Queens with view of Niagara Falls & American Falls - Floor 36

8.6 out of 10
Excellent
(18 reviews)
  • Water view
  • 450 sq ft
  • Sleeps 6
  • 3 Queen Beds

View all photos for King Bed with Sofa Bed Studio

King Bed with Sofa Bed Studio | 1 bedroom, premium bedding, in-room safe, desk

King Bed with Sofa Bed Studio

8.4 out of 10
Very good
(43 reviews)
  • City view
  • 272 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Queen Beds with Sofa Bed, Whirlpool and partial view of Niagara Falls - Floor 15

1 bedroom, premium bedding, in-room safe, desk

2 Queen Beds with Sofa Bed, Whirlpool and partial view of Niagara Falls - Floor 15

8.6 out of 10
Excellent
(80 reviews)
  • Water view
  • 450 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for 2 Queen Beds with Sofa Bed City View

1 bedroom, premium bedding, in-room safe, desk

2 Queen Beds with Sofa Bed City View

8.4 out of 10
Very good
(270 reviews)
  • City view
  • 490 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for 2 Queen Beds with Sofa Bed and partial view of Niagara Falls - Floors 10-25

1 bedroom, premium bedding, in-room safe, desk

2 Queen Beds with Sofa Bed and partial view of Niagara Falls - Floors 10-25

8.6 out of 10
Excellent
(311 reviews)
  • Water view
  • 450 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for King Bed with Whirlpool, Sofa Bed and partial view of Niagara Falls - Floor 30

1 bedroom, premium bedding, in-room safe, desk

King Bed with Whirlpool, Sofa Bed and partial view of Niagara Falls - Floor 30

9.0 out of 10
Wonderful
(19 reviews)
  • Water view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Mobility Accessible Two Queen Suite with Fall View

1 bedroom, premium bedding, in-room safe, desk

Mobility Accessible Two Queen Suite with Fall View

  • Sleeps 6

View all photos for Junior Presidential Suite with Whirlpool

1 bedroom, premium bedding, in-room safe, desk

Junior Presidential Suite with Whirlpool

  • Sleeps 5

View all photos for Presidential Suite

1 bedroom, premium bedding, in-room safe, desk

Presidential Suite

  • Sleeps 4

View all photos for King Suite with Canadian Fall View and Whirlpool

1 bedroom, premium bedding, in-room safe, desk

King Suite with Canadian Fall View and Whirlpool

  • Sleeps 4

View all photos for Two Queen Suite with Fall View and Whirlpool

1 bedroom, premium bedding, in-room safe, desk

Two Queen Suite with Fall View and Whirlpool

  • Sleeps 6

View all photos for High Floor King Suite with Canadian US Fall View

1 bedroom, premium bedding, in-room safe, desk

High Floor King Suite with Canadian US Fall View

  • Sleeps 5

View all photos for Studio Suite with City View

1 bedroom, premium bedding, in-room safe, desk

Studio Suite with City View

  • Sleeps 2

View all photos for King Studio Suite With Canadian US Fall View

1 bedroom, premium bedding, in-room safe, desk

King Studio Suite With Canadian US Fall View

  • Sleeps 4

View all photos for King Suite with Canadian US Fall View

1 bedroom, premium bedding, in-room safe, desk

King Suite with Canadian US Fall View

  • Sleeps 4

View all photos for King Suite with City View

1 bedroom, premium bedding, in-room safe, desk

King Suite with City View

  • Sleeps 4

View all photos for Two Queen Suite with Canadian Fall View and Whirlpool

1 bedroom, premium bedding, in-room safe, desk

Two Queen Suite with Canadian Fall View and Whirlpool

  • Sleeps 6

View all photos for Three Queen Suite with Canadian US Fall View

1 bedroom, premium bedding, in-room safe, desk

Three Queen Suite with Canadian US Fall View

  • Sleeps 6

View all photos for High Floor Three Queen Suite with Fall View and Whirlpool

1 bedroom, premium bedding, in-room safe, desk

High Floor Three Queen Suite with Fall View and Whirlpool

  • Sleeps 6

View all photos for Two Queen Suite with Fall View and Two Bathroom

1 bedroom, premium bedding, in-room safe, desk

Two Queen Suite with Fall View and Two Bathroom

  • Sleeps 8

View all photos for Two Queen Suite with City View

1 bedroom, premium bedding, in-room safe, desk

Two Queen Suite with City View

  • Sleeps 6

View all photos for Two Queen Suite With Canadian Fall View

1 bedroom, premium bedding, in-room safe, desk

Two Queen Suite With Canadian Fall View

  • Sleeps 6

View all photos for Premium Corner Suite - King, Sofabed, Views Niagara Falls & American Falls - Floor 25-35

1 bedroom, premium bedding, in-room safe, desk

Premium Corner Suite - King, Sofabed, Views Niagara Falls & American Falls - Floor 25-35

8.6 out of 10
Excellent
(19 reviews)
  • Water view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for High Floor Two Queen Suite With Canadian Fallsview

1 bedroom, premium bedding, in-room safe, desk

High Floor Two Queen Suite With Canadian Fallsview

  • Sleeps 6

View all photos for 4 Beds with view of Niagara Falls - Floor 30

1 bedroom, premium bedding, in-room safe, desk

4 Beds with view of Niagara Falls - Floor 30

  • Water view
  • Sleeps 8
  • 2 Queen Beds and 2 Double Beds

View all photos for Premium Family Suite with 1 King, 1 Double and view of Niagara Falls American Falls - Floors 11-24

Flat-screen TV, pay movies

Premium Family Suite with 1 King, 1 Double and view of Niagara Falls American Falls - Floors 11-24

8.0 out of 10
Very good
(2 reviews)
  • Water view
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Queen Beds with Sofa Bed and view of Niagara Falls American Falls - Floor 40

1 bedroom, premium bedding, in-room safe, desk

2 Queen Beds with Sofa Bed and view of Niagara Falls American Falls - Floor 40

9.0 out of 10
Wonderful
(7 reviews)
  • Water view
  • Sleeps 6
  • 2 Queen Beds

2 Room Cdn Fallsview Suite-2 Queens/2 Doubles

  • Sleeps 8

2 Room Fallsview Suite 2 Queens/2 Doubles

  • Sleeps 12

View all photos for Premium Suite with 1 King, Sofa Bed and view of Niagara Falls and American Falls Floors 32-35

1 bedroom, premium bedding, in-room safe, desk

Premium Suite with 1 King, Sofa Bed and view of Niagara Falls and American Falls Floors 32-35

9.0 out of 10
Wonderful
(7 reviews)
  • Water view
  • 450 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 ROOM CANADIAN FALLSVIEW SUITE - 1 KING BED

1 bedroom, premium bedding, in-room safe, desk

2 ROOM CANADIAN FALLSVIEW SUITE - 1 KING BED

  • Sleeps 4

View all photos for 2 ROOM CANADIAN/US FALLSVIEW SUITE - 2 QUEENS

1 bedroom, premium bedding, in-room safe, desk

2 ROOM CANADIAN/US FALLSVIEW SUITE - 2 QUEENS

  • Sleeps 6

View all photos for 2 ROOM SUITE - CITYVIEW - 1 KING BED

1 bedroom, premium bedding, in-room safe, desk

2 ROOM SUITE - CITYVIEW - 1 KING BED

  • Sleeps 4

View all photos for 2 RM CORNER CANADIAN/US FALLSVIEW STE-1 KING

1 bedroom, premium bedding, in-room safe, desk

2 RM CORNER CANADIAN/US FALLSVIEW STE-1 KING

  • Sleeps 4

View all photos for 2 RM CANADIAN/US FALLSVW STE-2 QUEENS- HI FLR

1 bedroom, premium bedding, in-room safe, desk

2 RM CANADIAN/US FALLSVW STE-2 QUEENS- HI FLR

  • Sleeps 6

2 Queen Bed Suite-Horseshoe / Us Fallsview

  • Sleeps 4

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About this property

Embassy Suites by Hilton Niagara Falls Fallsview

3.5-star hotel in Fallsview
2 restaurants, an indoor pool, and 2 bars/lounges are available at this smoke-free hotel. Full breakfast is free. Other amenities include a 24-hour fitness center, a coffee shop/cafe, and WiFi in public areas.
Embassy Suites by Hilton Niagara Falls Fallsview offers 613 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Flat-screen televisions come with digital channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Embassy Suites by Hilton Niagara Falls Fallsview features 2 hot tubs, an indoor pool, and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with wireless Internet access (surcharge).

Business amenities at this 3.5-star property consist of a business center, 10 meeting rooms, and limo/town car service. Event facilities measuring 20000 square feet (1858 square meters) include conference space. This business-friendly hotel also offers a vending machine, an arcade/game room, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Embassy Suites by Hilton Niagara Falls Fallsview is a smoke-free property.

A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM. A complimentary manager's reception is offered each day.
STK Steakhouse Fallsview - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Starbucks - Onsite café. Open daily.
TGI Fridays Restaurant - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 9.95 per day)
  • Available in some public areas: WiFi (CAD 9.95 per day)

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (CAD 35 per night)
  • Limo/town car service
  • Secured, covered self parking on site (CAD 70 per night)
  • Secured, covered valet parking on site (CAD 100 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Starbucks
  • STK Steakhouse Fallsview
  • TGI Fridays Restaurant

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Arcade/game room
  • Indoor pool
  • Shopping
  • Wine tours

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 20,000 square feet of conference space
  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 42 floors
  • Banquet hall
  • Built in 2003
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
5 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: CAD 200 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: CAD 9.95 per day (rates may vary)
  • Fee for wireless internet in public areas: CAD 9.95 per day (rates may vary)
  • Covered self parking fee: CAD 70 per night (in/out privileges)
  • Covered valet parking fee: CAD 100 per night (in/out privileges)
  • Nearby parking fee: CAD 35 per night (2297 ft away)
  • Late check-out fee: CAD 50 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hilton Hotel Niagara Falls Fallsview
Embassy Suites Hilton Niagara Falls Fallsview
Embassy Suites Niagara Falls Fallsview
Niagara Falls Fallsview Embassy Suites
Embassy Suites Hilton Niagara Falls Fallsview Hotel
Embassy Suite Niagara Falls
Embassy Suites Niagara Falls
Niagara Falls Embassy Suites
Embassy Suites by Hilton Niagara Falls Fallsview Hotel
Embassy Suites by Hilton Niagara Falls Fallsview Niagara Falls

Embassy Suites by Hilton Niagara Falls Fallsview Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 6819 out of 13566 reviews
Rating 8 - Good. 3140 out of 13566 reviews
Rating 6 - Okay. 1770 out of 13566 reviews
Rating 4 - Poor. 896 out of 13566 reviews
Rating 2 - Terrible. 941 out of 13566 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Olga

Stayed 1 night in Dec 2025

10/10 Excellent

harleen

Stayed 1 night in Dec 2025

6/10 Okay

Gerald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2025

10/10 Excellent

Sumit, Brampton

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean as per expectation and staff was helpful too
Stayed 2 nights in Dec 2025

8/10 Good

Fiona

Friendly and welcoming staff, especially Benito. Thanks for a great stay.
Stayed 2 nights in Nov 2025

8/10 Good

Karina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, but the line for breakfast is too long. And we wait to much for elevators.
Stayed 1 night in Dec 2025

6/10 Okay

Tammy

Traveled with family and small children
Liked: Cleanliness
The gentleman at the front desk was not the right fit for his position. Upon coming to hom, he just stood there and looked at me and my kids, prompting me to ask did he need my itinerary number? No small chat, no "how are you all today" or "welcome". He then responded "no, just your driver's license and credit card." I am a frequent traveler and know that the credit card is for incidentals, but he didn't have the courtesy to mention that or to state what the hold amount was. As he processed the check in, I asked if he saw the note for a room away from the elevator. Which he responded yes and he could ensure we had then. He then gave me the keys and vouchers, explaininf what they were for and that was it. I had to ask where the breakfast area was. Overall check in was not great, especially when I could hear the great service others were getting. The room was fine and clean and the one elderly lady at breakfast was super friendly and welcoming.
Stayed 1 night in Dec 2025

10/10 Excellent

Jenny

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful day
Stayed 1 night in Dec 2025

10/10 Excellent

Merridyth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great weekend at the Embassy Suites Niagara! Our room was spotless and the beds were comfortable. For the size of the hotel, it was very quiet in our room! My kids loved the pool and arcade. We were blown away by the amazing service - there were always staff around to open doors, point us in the right direction, and even press the buttons on the elevator! It's in a great location as well. The only downside was that we found the price for parking to be quite high. We would definitely recommend it and look forward to staying there again!
Stayed 2 nights in Dec 2025

10/10 Excellent

ahmad

Stayed 1 night in Dec 2025

10/10 Excellent

Osman

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location and view. Very kind staff. Good breakfast (can be improved). The pool was a little cold (might be made a little warmer). Great staying experience overall.
Stayed 1 night in Dec 2025

10/10 Excellent

Varun

Liked: Cleanliness, amenities, property conditions & facilities
It was good
Stayed 1 night in Dec 2025

10/10 Excellent

Omid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very pleasant stay. Staff were extremely polite snd helpfull.
Stayed 1 night in Dec 2025

6/10 Okay

Chelsea

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
I’ve stayed at this hotel many times over the years. For the amount of money we paid to stay in Dec I do not feel it was worth it. The beds are rock, we paid for an upgrade upon arrival. And it was exactly the same room we originally booked except for a few floors higher. $200 for that. They told me it was more room. It was not. The reception hour had only chips and stale pretzels. The breakfast was incredibly chaotic to the point we walked away and weren’t even going to wait in the incredibly long line to get in. However, a manager saw that we were not going to wait due to having our toddler with us. And he gave us a VIP ticket to skip the line. Him going above and beyond for us was very generous and we did greatly appreciate that.
Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Oct 2025

8/10 Good

stephanie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Upgrades are happening but old rooms are outdated. TV has limited options and to buy a movie is $25! Hopefully upgrades include smart TV
Stayed 1 night in Dec 2025

8/10 Good

Jodi

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Nice room, staff were great. Elevator took a very long time to go down to lobby on morning of our departure.
Stayed 1 night in Dec 2025

8/10 Good

Stanley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is expensive. The 1 bedroom unit we had smelled like a sewer. The drain between the bedroom and connecting room has an open drain that the shower connects to. The view from the room was awesome. I would recommend not upgrading. The front desk tries to upcharge.
Stayed 1 night in Dec 2025

10/10 Excellent

Tony

Stayed 1 night in Dec 2025

10/10 Excellent

Prakash Rishiram, Cambridge

Stayed 1 night in Dec 2025

6/10 Okay

Celine

Liked: Staff & service, property conditions & facilities
The upgrade was over sold to us. It was not worth a 100$ fee
Stayed 1 night in Dec 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities
Helpful courteous staff, beautiful hotel, clean comfortable rooms ease of location to all areas we visited
View from skywheel
Stayed 1 night in Dec 2025

10/10 Excellent

jobern

Stayed 2 nights in Dec 2025

4/10 Poor

Sosan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Still have to pay for parking, slippers. breakfast was mediocre, they over charged my credit card for parking, staff at the front desk never explained extra tax charges of 25%
Stayed 1 night in Dec 2025

2/10 Terrible

Jordache

Stayed 1 night in Dec 2025