It was a very nice hotel although not quite up to what I would consider 5 stars.
The main issue for us was that we had booked half board although full board was also available and the issuing of drinks was linked to a bizarre ticketing system so you would sign for your drink, either paid if you were half board or included if you were all inclusive and were given a receipt that just proved that you signed for it but there was no indication of what the cost would be.
Therefore after an 11 night stay we had amasses quite a few receipts!
I think you're meant to use them to check your bills when you check out but with no prices on the receipts it's a bit of a pointless exercise!
Rather than have a distinction between half board and all inclusive it would be better to have one standard, say all inclusive.
You could upgrade your half board to all inclusive but that would cost you €50 per day per person which is very excessive!
In addition to Full Board there were also Privilege Guests which seem to be the equivalent of getting the "key to the executive washroom" in "Are You Being Served". Seemingly entitling you to a black towel rather than a blue one and the ability to eat in the "Executive Dining Room" or Al Fresco.
The food was OK although the labelling was a bit hit and miss and at times the service at Dinner was very slow as there never seemed to be enough waiting staff on duty to serve you drinks, which considering it was a self service buffet is a bit anachronistic!
Traveller from London
On Meloneras Beach, only 30KM from the Airport, 60KM from Las Palmas and close to the Maspalomas and Salobre Golf Courses.More
What can I say.... what an absolutely beautiful hotel, from the glass of bubbly on arrival to the gorgeous colour schemes around the hotel, to the amazing breakfast spread.
This hotel is in a great spot, just a 5 min walk from the beach and a 10 min walk from the incredible sand dunes.
My husband and I both booked in for a massage at the hotel in the relaxation hut next to the pool on the second day there opting for a sports massage. This massage was done by Attie who was amazing... extremely thorough and very considerate to the pressure she was using. On our third day we opted for a full body relaxation couples massage and both Faina and Solya were also very thorough and we left feeling extremely relaxed.... lovely!
I would have no hesitation recommending this hotel and me and my husband would love to return.
Traveller from Northamptonshire
Located in Playa del Ingles, this hotel is within a 10-minute walk of Yumbo Shopping Center and CITA Shopping Center. Kasbah …More
Great location right on the beach front, close to sand dunes and shops. Food was exceptional in all the restaurants and constantly changing. Staff always smiling and happy. Night time outside music entertainment great. Tours can be arranged at the hotel front desk or the tour kiosk. Excellent experience.
This family-friendly San Bartolome de Tirajana resort is located by the ocean, within a 15-minute walk of Maspalomas …More
We stayed 9 days in Axel Beach.
The hotel is clean, quiet, and perfect for going to the Yumbo if that's the holiday you are after.
The gardens are nice and spacious. Didn't really go to the pool area because it was always busy and the beds are kind of on top each other. But other than that great stay.
Will stay again
Traveller from Ireland
Located in Playa del Ingles, this spa aparthotel is within a 15-minute walk of Yumbo Shopping Center, Maspalomas Botanical …More
My only critical feedback is that our suite was in need of some routine maintenance which would have further enhanced our visit and increased my rating of the facilities. That said, we were upgraded free of charge to a larger suite due to resort occupancy and were very grateful for the hard work of all the staff. Our stay at the resort was excellent value for money.
Traveller from Sheffield UK
Dunas Suites & Villas Resort is set within an oasis of subtropical gardens and beautiful outdoor pools, with the beach only 1 …More
Pocket Guide: San Bartolome de Tirajana Meloneras Hotels
On the southern coast of Gran Canaria island, the resort area of Meloneras borders the Maspalomas Sand Dunes, a nature reserve since 1897, and both the Meloneras and Maspalomas golf courses. The area is known for its hotels, dunes, and beaches. Tourism is the area’s main industry. The resort town of Maspalomas and the 68-metre-tall Maspalomas Lighthouse are nearby.