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Get an overview of this hotel
4-star Mexico City hotel in Reforma

Popular property highlights

Pets allowed
Restaurant
Outdoor pool
Business center
Laundry facilities

Location

Located in Reforma, this hotel is steps from The Angel of Independence Monument and U.S. Embassy. British Embassy and Diana the Huntress Fountain are also within 10 minutes. Sevilla Station is 13 minutes by foot and Insurgentes Station is 14 minutes.

Hotel Features

This smoke-free hotel features a restaurant, an outdoor pool, and a 24-hour health club. Additionally, a bar/lounge, a coffee shop/café, and a sauna are onsite.

Room Amenities

All 756 rooms offer WiFi, 24-hour room service, and satellite TV. Other amenities available to guests include minibars, premium bedding, and coffee makers.

Languages Spoken

  • English

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Sheraton Mexico City Maria Isabel Hotel

Paseo de la Reforma 325, Mexico City, CDMX 06500

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 320 for adults and MXN 170 for children (approximately)
  • Fee for in-room wireless Internet: MXN 199 per night (rates may vary)
  • Fee for wireless Internet in public areas: MXN 199 per night (rates may vary)
  • Valet parking fee: MXN 155 per day
  • Pet fee: MXN 2000 per pet, per stay plus MXN 1300 one-time cleaning fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Debit cards not accepted

No rollaway/extra beds available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of MXN 2000 per pet, per stay, plus a one-time cleaning fee of MXN 1300
  • 1 per room (up to 26 lbs)
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Hotel Names

  • Hotel Isabel Sheraton
  • Maria Sheraton
  • Sheraton Isabel
  • Sheraton Isabel Maria
  • Sheraton Maria
  • Sheraton Maria Isabel Hotel
  • Sheraton Maria Isabel Hotel & Towers
  • Sheraton Maria Isabel Hotel & Towers Mexico City
  • Sheraton Maria Isabel Towers
  • Sheraton Maria Isabel Towers Mexico City
  • Sheraton Mexico City Maria Isabel Hotel
  • Sheraton Mexico City Maria Isabel
  • Sheraton Maria Isabel
  • Mexico City Sheraton
  • Sheraton Mexico City Maria Isabel Hotel Hotel
  • Sheraton Mexico City Maria Isabel Hotel Mexico City
  • Sheraton Mexico City Maria Isabel Hotel Hotel Mexico City

Hotel Amenities

Property Features

In addition to an outdoor pool, Sheraton Mexico City Maria Isabel Hotel provides a 24-hour health club and a sauna. Dining options at the hotel include a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is available for a surcharge.

Business-related amenities at this 4-star property consist of a business center and a meeting room. This business-friendly hotel also offers spa services, tour/ticket assistance, and multilingual staff. Onsite parking is available (surcharge).

Sheraton Mexico City Maria Isabel Hotel is a smoke-free property.

  • Express check-in
  • Bar/lounge
  • Elevator
  • 24-hour front desk
  • Business center
  • Conference space
  • Grocery/convenience store
  • Express check-out
  • Tours/ticket assistance
  • Restaurant
  • Coffee shop or café
  • Dry cleaning/laundry service
  • Steam room
  • WiFi (surcharge)
  • Sauna
  • Valet parking (surcharge)
  • Outdoor pool
  • Computer station
  • Smoke-free property
  • Spa services on site
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Breakfast available (surcharge)
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Laundry facilities
  • Total number of rooms - 756
  • Television in common areas
  • One meeting room
  • Number of floors - 22
  • Wedding services
  • Airport transportation (surcharge)
  • Tennis on site
  • Multilingual staff
  • 24-hour health club
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Grocery/convenience store
  • Laundry facilities
  • Free cribs/infant beds

Room Amenities

Sheraton Mexico City Maria Isabel Hotel offers 756 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Premium satellite television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Mexico City hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Air conditioning
  • Premium TV channels
  • Minibar
  • Coffee/tea maker
  • WiFi (surcharge)
  • Daily housekeeping
  • Blackout drapes/curtains
  • Phone
  • Free bottled water
  • Desk
  • Private bathroom
  • Closed captioned TV
  • In-room climate control (air conditioning)
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Lever door handles
  • In-room safe
  • Premium bedding
  • Number of bathrooms - 1
  • Shower only
  • Free cribs/infant beds
  • Satellite TV service
  • Room service (24 hours)

Parking

Valet parking (surcharge)

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.

Sheraton Mexico City Maria Isabel Hotel has a restaurant on site.

24-hour room service is available.

Spa Services

  • Deep tissue massage
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fitness classes on site

Hotel Reviews

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