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Sheraton Maria Isabel Mexico City Reforma

Property class: 4

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Photo gallery for Sheraton Maria Isabel Mexico City Reforma

A spacious living room with a large window offering a city view, a dining area with a table and chairs, and a comfortable seating arrangement.
The Sheraton hotel entrance with a modern design, featuring a prominent illuminated logo and a well-lit facade.
A spacious living room with a large window offering a city view, a chandelier, and a dining area with a wooden panel wall.
A woman sitting on a bench outside a hotel entrance with a dog.
A modern hotel room with a large window, a round dining table, a sofa, a TV, and a bar area.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Gym
The current price is $168
includes taxes & fees
Sep 27 - Sep 28

Explore the area

View in a map
Paseo de la Reforma 325, Col. Cuauhtemoc, Mexico City, CDMX, 06500
  • Place, U.S. Embassy
    ‪2 min walk‬
  • Place, Angel of Independence Monument
    ‪2 min walk‬
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬

Room options

View all photos for Classic Room, 1 King Bed, Tower

A hotel room with a large bed, a chair, a nightstand, a lamp, and a window with curtains.

Classic Room, 1 King Bed, Tower

8.6 out of 10
Excellent
(114 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Tower

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Classic Room, 2 Double Beds, Tower

8.8 out of 10
Excellent
(165 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a desk, a chair, and a TV.

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(51 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Tower

A hotel room with a large bed, two chairs, a desk, and a TV.

Deluxe Room, 1 Queen Bed, Tower

8.6 out of 10
Excellent
(49 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, Tower

A hotel room with two beds, a desk, a chair, and a TV.

Deluxe Room, 2 Double Beds, Tower

9.2 out of 10
Wonderful
(42 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (View)

A hotel room with a large bed, two bedside tables with lamps, a desk with a television, a blue armchair, and a view of the city through large windows.

Deluxe Room, 1 King Bed (View)

9.2 out of 10
Wonderful
(12 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (View)

A hotel room with two beds, a desk, a chair, and a TV.

Deluxe Room, 2 Double Beds (View)

9.0 out of 10
Wonderful
(33 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, two bedside tables with lamps, a desk with a television, a blue armchair, and a view of the city through large windows.

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

A hotel room with a bed, a nightstand, a lamp, and framed artwork on the wall.

Deluxe Room, 1 Double Bed

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, two bedside tables with lamps, a desk with a television, a blue armchair, and a view of the city through large windows.

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

A hotel room with two beds, a desk, a chair, and a TV.

Deluxe Room, 1 Double Bed

  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom

A hotel room with a bed, a desk with a TV, a chair, a sofa, and a glass coffee table.

Club Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

A hotel room with two beds, a nightstand, a lamp, and framed artwork on the wall.

Junior Suite, 1 Bedroom

  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom, Corner

A hotel room with a large bed, a blue armchair, a desk, and a TV.

Club Suite, 1 Bedroom, Corner

8.6 out of 10
Excellent
(7 reviews)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse, 1 King Bed (View)

A hotel room with a large bed, a blue armchair, a small ottoman, two bedside tables with lamps, and a view through sheer curtains.

Penthouse, 1 King Bed (View)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

A hotel room with two beds, a blue armchair, a desk with a chair, and a television.

Suite, 2 Bedrooms, Non Smoking

  • Sleeps 6
  • 2 Double Beds

View all photos for Presidential Room, 1 Double Bed, Non Smoking, Corner

A hotel room with a large bed, a desk, a chair, a small table, and a TV.

Presidential Room, 1 Double Bed, Non Smoking, Corner

  • Sleeps 7
  • 1 Double Bed

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About this property

Sheraton Maria Isabel Mexico City Reforma

4-star hotel in Reforma
An outdoor pool, a restaurant, and a 24-hour health club are available at this hotel. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Sheraton Maria Isabel Mexico City Reforma offers 756 accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, body treatments, and manicures and pedicures.
In addition to an outdoor pool, Sheraton Maria Isabel Mexico City Reforma provides a 24-hour health club and a sauna. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is available for a surcharge.

This 4-star property offers access to a business center and a meeting room. This business-friendly hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge), along with a car charging station.

Sheraton Maria Isabel Mexico City Reforma has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Sheraton Maria Isabel Mexico City Reforma has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 199 per night)
  • Available in some public areas: WiFi (MXN 199 per night)

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Valet parking on site (MXN 200 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: MXN 460 for adults and MXN 230 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour health club
  • Fitness classes
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 100 per pet, per stay, plus a one-time cleaning fee of MXN 1300
Service animals are welcome, and are exempt from fees
1 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 460 for adults and MXN 230 for children
  • Fee for in-room wireless internet: MXN 199 per night (rates may vary)
  • Fee for wireless internet in public areas: MXN 199 per night (rates may vary)
  • Airport shuttle fee: MXN 1242.00 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: MXN 200 per day
  • Pet fee: MXN 100 per pet, per stay plus MXN 1300 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Isabel Sheraton
Maria Sheraton
Sheraton Isabel
Sheraton Isabel Maria
Sheraton Maria
Sheraton Maria Isabel Hotel
Sheraton Maria Isabel Hotel & Towers
Sheraton Maria Isabel Hotel & Towers Mexico City
Sheraton Maria Isabel Towers
Sheraton Maria Isabel Towers Mexico City
Sheraton Mexico City Maria Isabel Hotel
Sheraton Mexico City Maria Isabel
Sheraton Maria Isabel
Mexico City Sheraton
Sheraton Mexico City Maria Isabel Hotel Hotel
Sheraton Mexico City Maria Isabel Hotel Mexico City
Sheraton Mexico City Maria Isabel Hotel Hotel Mexico City

Sheraton Maria Isabel Mexico City Reforma Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1772 out of 2388 reviews
Rating 8 - Good. 341 out of 2388 reviews
Rating 6 - Okay. 150 out of 2388 reviews
Rating 4 - Poor. 56 out of 2388 reviews
Rating 2 - Terrible. 69 out of 2388 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Marilu

Liked: Staff & service, amenities, property conditions & facilities
Great staff, ideally located
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great place, I’ve been there multiple times for over 30 years.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! Great location! Staff amazing!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING LOCATION! Centrally located and walkable to great restaurants and shopping. We will certainly book here again for reservations.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service , clean. Room service was magnificent
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Romana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice classic hotel with great service and amenities. Everyone was super nice and helpful, and we slept great! Central location and great for walking everywhere.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Arianel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location couldn't get any better! Easy walking distance to various wonderful museums and parks. The staff always helpful and attentive.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Ruchesh

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was amazing and the location was perfect
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Clean facilities
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and excellent location
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Rolando Gallart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super neat and luxurious without breaking the bank
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice free-WiFi, clean room, friendly staff. Breakfast for a fee.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

TOMAS

Liked: Cleanliness
Good area and friendly staff
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms and property were clean, the staff was friendly and attentive, the amenities were great, the location is perfect, and the rates were reasonable.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Ligia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and location!
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Jimena

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, great location, great amenities
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful staff and food was great.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Maria del Pilar

Liked: Cleanliness, staff & service, amenities
Great location, room and service
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Try nice, excellent brunch, reasonable priced
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Octavio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as always clean , neat and organized, and most importantly the locations is super convenient, I will stay here again
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Candas Erkan

Moderate hotel
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Marianela

Clean room , nice staff, excellent location
Stayed 4 nights in Jan 2026